Brand Certified
Cox Authorized Retailer (Military ID Required)
3.2(89 reviews)
Certified by Cox Authorized Retailer (Military ID Required) • Apr 05, 2026
Business Details
1560 Mall Drive Bldg, Norfolk, VA
23511, United States
Certified by Cox Authorized Retailer (Military ID Required) • Apr 05, 2026
(757) 321-7394
Certified by Cox Authorized Retailer (Military ID Required) • Apr 05, 2026
https://www.cox.com/residential/local/stores/va/norfolk/1560-mall-drive-bldg.html
Certified by Cox Authorized Retailer (Military ID Required) • Apr 05, 2026
About
Certified by Cox Authorized Retailer (Military ID Required) • Apr 05, 2026
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Norfolk. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Certified by Cox Authorized Retailer (Military ID Required) • Apr 05, 2026
Cox Authorized Retailer (Military ID Required)
1560 Mall Drive Bldg, Norfolk, VA
23511, United States
Hours
Certified by Cox Authorized Retailer (Military ID Required) • Apr 05, 2026
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday9:00 AM - 6:00 PM
7/4/20269:00 AM - 7:00 PM
11/26/20269:00 AM - 7:00 PM
12/25/20269:00 AM - 7:00 PM
Reviews
3.2
89 reviews
5 stars
30
4 stars
18
3 stars
10
2 stars
5
1 star
26
- SSShottie scottie6 days ago1.0I have had Cox for 10 days now and the first day I connected my PS5 and my PS4 neither one was working all day I called got a technician to come out to switch the router internet started working partially now it stutters all throughout the day lagging when I'm playing the game I only have four devices connected I'm not understanding why it's such a struggle when I'm supposed to have panoramic internet I'm also on the $80 plan which is high for me to be paying for something that has not even been working since day one I called to try and get the service fixed I'm met with maybe you should join our mobile side that way you have a cellular device and internet for your home great nice bundle get it but why would I add a service if the service that I have is not working I get that you have to upsell stuff and sometimes the upsell could be more detrimental or a better deal but at the same time if the core thing that I'm coming to you for is not working I think that's a problem and if I'm telling you that it's a problem why are you consistently trying to sell me something that I didn't want in the first place I say all this to say Cox please fix my internet or lower my price range because paying $80 for something that doesn't work is ridiculous
- THtroy heilmanJul 9, 20212.0Wasnt able to help me. Told me to goto janif store.
Frequently Asked Questions About Cox Authorized Retailer (Military ID Required)
What kind of internet services does the Cox Authorized Retailer in Norfolk offer?
The store offers ultra-fast Multi GIG Internet services suitable for gaming, remote work, and streaming.
What are the opening hours of the Cox Authorized Retailer at 1560 Mall Drive in Norfolk?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM, with holiday hours varying on specific dates.
Which mobile devices brands are available at this Cox Authorized Retailer?
You can find Apple and Samsung mobile devices at this store.
Does the Cox Authorized Retailer offer services other than internet and mobile plans?
Yes, they provide cable and streaming services, equipment pick up and drop off, and bill payment services.
What payment options are accepted at the Cox Authorized Retailer in Norfolk?
The store accepts American Express, cash, check, Discover, MasterCard, and Visa.
Is a Military ID required to shop at this Cox Authorized Retailer?
Yes, this location is a Cox Authorized Retailer that requires a Military ID for service.
Where is the Cox Authorized Retailer located in Norfolk?
It is located at 1560 Mall Drive Bldg #CD-13, Norfolk, VA 23511, USA.
What are some nearby places I can visit before or after visiting the Cox Authorized Retailer?
Nearby you can visit the Navy Exchange (Nex) department store, Starbucks coffee shop, and Raising Cane's Chicken Fingers fast food restaurant for shopping and dining options.
Are there any other telecommunications stores near the Cox Authorized Retailer?
Yes, a T-Mobile Authorized Retailer is nearby, providing additional options for mobile services and devices.
What amenities are available nearby the Cox Authorized Retailer for convenience and dining?
Nearby amenities include a Blue Rhino Propane Exchange for propane supplies, Western Union for money transfer services, multiple fast food options like Burger King and Panda Express, and a Norfolk Naval Exchange convenience store.
Brand Certified Facts from Cox Authorized Retailer (Military ID Required)
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Certified April 05, 2026Yext Knowledge Graph
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