Business Details
About
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Fairfax. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.1
434 reviews
5 stars
164
4 stars
49
3 stars
38
2 stars
18
1 star
165
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are criticized for being rude and unprofessional.
Internet Reliability
Frequent complaints about internet outages and poor service reliability, with many customers expressing frustration over constant connectivity issues.
Billing Issues
Numerous customers reported problems with billing, including unexpected charges, difficulty canceling services, and lack of transparency regarding fees.
Store Experience
Some customers had positive experiences in-store with quick service and knowledgeable staff, while others faced long waits and unhelpful employees.
Equipment Problems
Issues with receiving the correct equipment and complaints about used or dirty devices being provided.
- CBCaitlin BrennanNov 12, 20255.0Paola Q. I love her!!! She helped me set up my home wifi super fast! I walked in last minute literally 4 minutes before they closed, I was out within 5, I really appreciate her doing that for me !!!
- ATAlisson TenezacaNov 9, 20254.0Fueron amables
- TTTammy ThomasOct 7, 20251.0POOR customer service and the store manager has an attitude. I am so glad that I have disconnected my service with Cox. Internet connection was terrible. Bye bye 👋!
- TPTimothy PalamarchukSep 17, 20251.0Lied about router compatibility and refused to help with replacing current router. Don't waste your time, just go through online tech support
- MPMRS PHUSep 10, 20251.0I’m not wondering why this place has not good review
Frequently Asked Questions About Cox Store
What services does Cox Store in Fairfax offer?
Cox Store Fairfax offers Home Internet Service, Mobile Cellular Service, Cable and Streaming Service, Equipment Pick up and Drop off, and Bill Payment.
What are the operating hours of Cox Store in Fairfax?
The Cox Store in Fairfax is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays. Holiday hours may vary.
Where is Cox Store located in Fairfax?
The Cox Store is located at 11044 Route 29, Ste. 10, Fairfax, VA, 22030, USA.
Which payment options are accepted at Cox Store in Fairfax?
Cox Store Fairfax accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
What brands and products can I find at Cox Store Fairfax?
You can find Cox Communications brand products including Apple and Samsung Mobile Devices, TV and Streaming equipment, and Home Phone services.
How can I contact Cox Store in Fairfax?
You can reach Cox Store Fairfax by phone at +1 703-480-2830 or visit their website at https://www.cox.com/local/residential/stores/va/fairfax/11044-route-29
Are there any nearby dining options close to Cox Store in Fairfax?
Yes, nearby restaurants include Pizza Hut, MOD Pizza, Chipotle Mexican Grill, Blazin Chicken & Gyro, and PokeHub, offering a variety of food options before or after your visit.
What other mobile phone stores are near Cox Store Fairfax?
Nearby mobile phone stores include AT&T and Cox Solutions Store, where customers can explore additional mobile plans and accessories.
Where can I get other retail and health-related products near Cox Store in Fairfax?
Nearby retail and wellness options include The Vitamin Shoppe for supplements, Pet Supplies Plus for pet needs, CVS Pharmacy for medical supplies, and Earth Fare for health foods.
How can nearby places help me access services when visiting Cox Store Fairfax?
Nearby places like UPS Access Point location provides convenient shipping services, and nearby eateries like Haraz Coffee House offer refreshments, making your visit more convenient and enjoyable.