Business Details
About
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Chesapeake. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.7
375 reviews
5 stars
188
4 stars
64
3 stars
28
2 stars
22
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent service experiences at various store locations.
Service Issues
Numerous reviews mentioned ongoing problems with internet reliability and high costs, leading some customers to switch to competitors.
Store Experience
Customers appreciated the cleanliness and organization of the stores, as well as the quick service during visits.
Long Wait Times
Some customers reported long wait times to be seen, particularly during busy periods, which affected their overall experience.
Pricing Concerns
Several reviews expressed dissatisfaction with rising prices and perceived lack of value compared to competitors.
- JVJoseph VictorNov 11, 20251.0You can never get the same answer from two employees from this company EVER! My house caught on fire and all they did is send me a bill for items not returned.
- TPTJ ProctorNov 5, 20255.0No wait very helpful
- EFEly FranciscoNov 1, 20255.0They are easy to talk to. I returned my unit and no questions asked I was out of the store less than 15 minutes.
- DKd kaastraOct 4, 20255.0Store is good, had to go pick up what home installer forgot,
- MNMarian NeefusSep 30, 20251.0Dont Sign up. Its not worth it. Took 50+ minutes to cancel. Carmen C. on the chat assistant kept vanishing for 10+ minutes at a time and even tried to not let me cancel. If you need something done by anyone OTHER than yourself like activation, deactivation, troubleshooting, or even an explanation about anything, Choose one of Cox's Competitors. Metronet, Verizon, TMobile, just not Cox.
Frequently Asked Questions About Cox Store
What services does Cox Store in Chesapeake offer?
Cox Store offers Home Internet Service, Mobile Cellular Service, Cable and Streaming Service, Equipment Pick up and Drop off, and Bill Payment.
What types of mobile devices can I find at Cox Store Chesapeake?
You can find Apple and Samsung mobile devices at Cox Store Chesapeake.
What are the opening hours of Cox Store in Chesapeake?
Cox Store is open Monday through Saturday from 10:00 AM to 6:00 PM and closed on Sundays. Holiday hours may vary.
Does Cox Store accept credit card payments?
Yes, Cox Store accepts American Express, Discover, MasterCard, Visa, as well as cash and check payments.
Where is Cox Store Chesapeake located?
Cox Store is located at 725 Eden Way North, Ste. 708, Chesapeake, VA 23320, USA.
How can I contact Cox Store Chesapeake?
You can contact Cox Store by calling +1 757-410-4781 or visiting their website at https://www.cox.com/local/residential/stores/va/chesapeake/725-eden-way-north.
Are there any nearby dining options around Cox Store Chesapeake?
Yes, nearby dining options include Cutlass Grille Restaurant (barbecue and Caribbean cuisine), Surf Rider (seafood), Jason's Deli (sandwiches and deli), Moe's Southwest Grill (Mexican/Tex-Mex), Saladworks (salad bar), and Spaghetti Eddie's Pizza Café (Italian).
What nearby places can I visit for beauty and hair services near Cox Store Chesapeake?
Nearby beauty and hair services include Pigtails and Crewcuts, Natural Elements Spa & Salon, Krista Gray Hairstyling, Syncerely Beautiful, Ls.Tresses, Blush Salon, Artistry Hair Company, Sola Salon Studios, and Tease Color and Hair Design Studio.
What nearby shopping options are available close to Cox Store Chesapeake?
Nearby shopping options include Chico's (women's clothing), Jos. A. Bank (men's clothing), Point 2 Running Company (sporting goods and shoe store), and Fastframe (framing and arts & crafts).
Does Cox Store Chesapeake offer any exclusive deals or support?
Yes, Cox Store offers exclusive deals on Internet and Mobile plans, latest devices and accessories, and provides personalized support to help you upgrade your technology.