Cox Store

3.7
380 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Chesapeake. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
725 Eden Way North, Chesapeake, VA
23320, United States

Hours

Reviews

3.7
380 reviews
5 stars
193
4 stars
64
3 stars
28
2 stars
22
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting quick and efficient service at various locations.

Service Issues

Numerous complaints were made about internet reliability, with reports of frequent outages and high bills leading customers to switch to competitors.

Store Experience

Customers appreciated the cleanliness and organization of the stores, as well as the ease of equipment returns.

Pricing Concerns

Several reviews highlighted dissatisfaction with pricing, with customers feeling that Cox's rates were too high compared to competitors.
  • RM
    Richard Merz
    Dec 27, 2025
    5.0
    They did a solid job of adjusting an overly priced service provided by a third party. They adjusted my services and price of the service to the more standard society driven price tag.
  • JK
    Jason Keilholtz
    Dec 25, 2025
    5.0
    Forward user information "soul circus" insure audit.ng business prince with interest launder vanguard solutions rate Gerald R. Ford post-graduate union rank airbase do.nt re:call virtual point nationalist debt .va tri-care any are each rinse repeat Trump card pull sales retail experience i,,own i,,connect i,,source i,,margin of error static llc vanguard industries solutions inc. Richmond
  • TD
    TanyaAdavis757 Davis
    Nov 23, 2025
    5.0
    Great customer service.
  • JV
    Joseph Victor
    Nov 11, 2025
    1.0
    You can never get the same answer from two employees from this company EVER! My house caught on fire and all they did is send me a bill for items not returned.
  • EF
    Ely Francisco
    Nov 1, 2025
    5.0
    They are easy to talk to. I returned my unit and no questions asked I was out of the store less than 15 minutes.

Frequently Asked Questions About Cox Store

What services does Cox Store in Chesapeake offer?

Cox Store offers Home Internet Service, Mobile Cellular Service, Cable and Streaming Service, Equipment Pick up and Drop off, and Bill Payment.

What types of mobile devices can I find at Cox Store Chesapeake?

You can find Apple and Samsung mobile devices at Cox Store Chesapeake.