Verizon Business Services

Reviews

• PS

  Pearl Sui

  Jul 30, 2025
  1.0
  Nothing personal against those who work here at this location but this is directed to Verizon as a whole, I just switched my services from Tmobile due to changes in my company corporate account requiring me to change to a consumer account. I decided to go with Verizon to take advantage of the new line, new phone promotions. It's been almost a month and I'm still trying to port a total of 8 lines over to Verizon and no one seems to understand what is happening, this is after dealing with in person reps and over the phone discussion. Probably a total of 50hrs so far simply just trying to move lines from one carrier to another. I've been with tmobile for over 17yrs and this is definitely forcing me to go back no matter the cost. Nothing personal it's principle, to go without service, and order errors, account verification failure, etc. terrible experience overall and I haven't even set up all my account yet.
• TN

  Troy Nelson

  Jul 28, 2025
  1.0
  First off, the guy that “helped” us had zero clue what he was doing and kept having to go ask others for direction and then had a difficult time explaining our options, didn’t listen to what we wanted and got orders wrong. Long story short. After years of having the same phones, we decided to go into the store for the free upgrades on the whole family’s phones (four phones in total). We were ensured that we would all get free upgrades with the first month being higher for the initial upgrade. We are now paying astronomically higher prices each month and locked into some 3 years contract we didn’t agree to!!! These guys are ripping people off! Stay away from this store!!
• MM

  Mike

  Nov 30, 2024
  1.0
  This isn't a dig at this store. It's a dig at the whole company. I was without and have been without service for more than 5 days. They gave me the go around, tower outages, sim issues. Traveled across states without signal. Finally they sent me a replacement, overnight is not over night I would get it mon, when I'm back in my state. They say go to the store they'll replace it there. Go to the store. They laugh and say we don't do that here we hate that they tell u to come here for that here. Rep says he can only sell me a device. I open my phone case and find that it's been cracked. He says oh no now u really have to go through asirion which is better bc it would fix both issues. I ask if I get the back replaced would it fix my network issue. He says no just do the replacement I can either pay or pay. Sweet. 19 years with Verizon and now I'm thinking that this week has made me go to someone else. Shame on the whole company
• RW

  Rebecca Wells

  Nov 14, 2024
  1.0
  Unable to connect to store personally

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