Internet Service ProviderTelecommunications Service ProviderSatellite and Cable Television Sales and Installation ServiceTelephone CompanySecurity System SupplierComputer Networking CenterBusiness Internet ServiceInformation Security ServiceVideo Surveillance EquipmentSecurity Service
Life is better in the Northwoods. By bringing cutting-edge technology to Northern Wisconsin, we were able to keep our communities connected, vibrant, and competitive with big-city offerings. The only difference? We get to do it where we love to live. Surrounded by nature. For the greatest neighbors. For over the last 70 years. And we’re just getting started.
At Norvado, a stronger connected life takes root. It all starts with "as fast as you can go" internet. From there, you can go anywhere. The possibilities are endless with internet speeds up to 2Gbps.
Up here, cell service is spotty. Stay connected to crystal clear reception every time with a dedicated phone line from Norvado.
SmartHome Security
Premium security day and night with SmartHome managed security from Norvado featuring award-winning Arlo cameras.
Business Services
Down-home meets high-tech. At Norvado, our business is to bring you the latest in internet, voice, video, and security so your business stays strong.
Apex WIFI
Apex WIFI is the ultimate WIFI solution that allows you to maximize your Norvado internet service and access possible while relieving you of the technical issues that may come with WIFI service. Our Apex WIFI plan boasts a number of benefits and features including:
WIFI 6 Router
Apex WIFI App
Router-level Network Security Firewall
Enhanced Parental Controls
Installation of full home WIFI and devices
Optimized WIFI footprint
End-to-end device and network monitoring
WIFI device support (limited 3rd party device support)
In-home technician support
Unlimited phone support
Managed Router (including installation, maintenance, patching, defective device replacement and optimization)
Reviews
4.2
72 reviews
5 stars
50
4 stars
7
3 stars1
2 stars
4
1 star
10
JC
Jeff Cabalka
Jun 1, 2026
5.0
I am writing this review on behalf of several folks on your Norvado customer staff. Most customer service personnel, in general, get “beat up” over things that don’t seem to go right according to the customer. They are the ones who field these calls every day! And, when things are made right because of their service, they might get a verbal ‘Thank You’ at best or nothing at all. These people are more deserving than that!
I want to extend my Kudos to several of your staff that went above and beyond to correct an issue that we were having with our Norvado service. They were patient, knowledgeable, and persistent in rectifying our issue to its completion. They even extended themselves to help us past their service hours on a recent holiday weekend.
Please recognize the following people with our sincere “Thanks” for their outstanding service ==> Shelby and Skylar were so helpful in connecting us to the right agents to troubleshoot the issue, BUT it was Loni, Daysha, Angelique & Robbie who went the extra mile to get us across the finish line.
To you, the Norvado Executives ==> Keep these people happy! It’s these folks on the frontline who will make your company look good!
So appreciative,
Jeff & Allison Cabalka,
Madeline Island, WI via Rochester MN
PM
Patrick Malley
Mar 12, 2026
5.0
What a beautiful office you have. Excited to have access to your fiber network!
MW
Matthew Williams
Mar 5, 2026
5.0
Absolutely the best ISP I have ever dealt with in the known universe. Norvado’s internet beats what you can get in any major metropolitan area in the USA. Norvado is the only isp I have ever had that doesn’t make me sign a timed contract and then raises my monthly rate after 2 years. Absolutely recommend Norvado. 6 years with their service and not 1 outage. The best in the USA!
SM
Steven Marefka
Dec 14, 2021
1.0
The people that work there are is sharp as a marble
DB
D. B.
Jul 21, 2020
5.0
Despite others saying price is high, it actually is reasonable given the limited user base and bandwidth provided.
Norvado is open Monday to Friday from 8:00 AM to 4:30 PM and closed on weekends.
Is Norvado open on Tuesdays, and if so, what are the hours?
Norvado is open on Tuesdays from 8:00 AM to 4:30 PM.
Does Norvado require proof of vaccination for entry?
No, Norvado does not require proof of vaccination for entry.
What types of pickup services does Norvado offer?
Norvado offers in-store pickup and curbside pickup services.
What payment methods are accepted at Norvado?
Norvado accepts cash, check, MasterCard, and Visa for payments.
Can I visit Norvado for services without an appointment?
Norvado requires appointments for service visits.
What products and services does Norvado provide?
Norvado offers internet, Apex WIFI, TV, home phone, smart home security, and business services.
Are there nearby places where I can eat or relax before visiting Norvado?
Yes, nearby you can visit Rock Island Bistro for coffee and sandwiches, or The Portage bar and American restaurant for a meal or drink.
What nearby places can help customers with logistics or banking when visiting Norvado?
Nearby you will find Hayward Community Credit Union for banking and UPS Authorized Shipping Provider for shipping and courier services.
Are there nearby attractions or shopping centers around Norvado that customers might explore?
Yes, customers can explore Cable Namakagon Historical Museum for local history, Cable Lumber and Home for shopping, and the Rondeaus True Value Shopping Center for retail needs.
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