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Cox Store

3.4
(452 reviews)

Business Details

5110 Main St., Williamsburg, VA
23188, United States
(757) 369-6208

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Williamsburg. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
5110 Main St., Williamsburg, VA
23188, United States

Hours

Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
SundayClosed

Reviews

3.4
452 reviews
5 stars
198
4 stars
62
3 stars
37
2 stars
31
1 star
124
  • PB
    Pirate Btf
    6 days ago
    5.0
    If you’re having an issue with Cox i recommend coming to their store front. My experience could not have been smoother and more professional. My 5 star rating is for this location and the employees here. I’ve been dealing with a number of issues with Cox over the last 3 months. I had issues go unresolved or arise from using their chat, phone (overseas call centers of course), automated texts, emails, and a very very rude local contractor. I was charged wrongly for 3 months of service, and told that I needed to hand in equipment Id purchased on amazon and at Best Buy. Stepping into the store resolved my issues and showed me that I should’ve just set aside the time to go to the store when this all started. I was ready to go to the BBB with how infuriating the call centers and local contractor texting me had become. I’m writing this because I really feel the staff at this location deserve some credit for reversing my completely negative interactions with Cox over the last 3 months.
  • SL
    Shannon Leary
    Apr 25, 2026
    5.0
    I had a tricky issue with activating a device and was unable to complete the transaction at home. I visited the Williamsburg store just before they closed for the night. Missy and Chris were AMAZING! They knew exactly what to do to fix the issue, were able to get the problem solved quickly, and both had the kindest and friendliest interactions with me despite my coming in just before the store closed. Missy and Chris are exactly what define excellent customer service. Cox is blessed to have them on their team!
  • YJ
    Yolanda Jackson
    Apr 16, 2026
    5.0
    Michael helped me on numerous occasions and what stood out the most was his professionalism and even more importantly his courtesy . The Whole Team there in Williamsburg went the extra mile and were pleasant in doing so! 👍👍
  • WN
    william nuckolls
    Mar 28, 2026
    1.0
    The "store" and the employees seemed sterile and robotic.
  • SE
    Samantha Early
    Mar 13, 2026
    5.0
    My mom and I worked with Michael and he was so nice and was very helpful and informative. I feel like people usually dread this task and going to the cell phone provider stores so I just wanted to recognize him for having great customer service and being so personable.

Frequently Asked Questions About Cox Store

What services does the Cox Store in Williamsburg offer?

The Cox Store offers Home Internet Service, Mobile Cellular Service, Cable and Streaming Service, Equipment Pick up and Drop off, and Bill Payment services.

What are the typical business hours for the Cox Store in Williamsburg?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM and is closed on Sundays.

Brand Certified Facts from Cox Store

This information is certified by Cox Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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