Business Details
12551 Jefferson Avenue, Newport News, VA
23602, United States
Certified by Cox Store • Jul 05, 2026
(757) 243-2192
Certified by Cox Store • Jul 05, 2026
https://www.cox.com/residential/local/stores/va/newport-news/12551-jefferson-avenue.html
Certified by Cox Store • Jul 05, 2026
About
Certified by Cox Store • Jul 05, 2026
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Newport News. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Certified by Cox Store • Jul 05, 2026
Hours
Certified by Cox Store • Jul 05, 2026
Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
SundayClosed
Products & Services
1 list · 8 items
Explore offerings from Cox Store on 12551 Jefferson Avenue in Newport News, with popular services available at this location.
Reviews
3.5
341 reviews
5 stars
155
4 stars
58
3 stars
20
2 stars
19
1 star
89
- TPT Productions3 days ago1.0Horrible internet service. No one came to the house, technician cancelled appointment and never showed up. Switching to Verizon
- SJSabriyya JoynerMay 23, 20261.0I HAVE MORE OUTAGES THAN ANYTHING AND SINCE MYJOB DONT USE EVERYONE ELSE BECAUSE I WFH I HAVE TO USE COX IVE MISSED DAYS BECAUSE OF THE COUNTLESS OUTAGES JUST HAD ONE TODAY BUT THEY DONT PROVIDE NO CREDIT BUT QUICK TO INTURUPT IF YOU MISS A PAYMENT
- R1RedBeard 101May 22, 20261.0While the store is excellent and the customer service is above and beyond the internet service is absolutely trash!
- CBCherita “Rita” BlandMar 18, 20265.0Stephanie did a superb job! I took a senior client there to setup her phone, come to find out the process to switch from Verizon to Cox had not been done. Ms. Stephanie took her time not only to explained what needed to be done, but wrote the procedure done. I must add, hhe has beautiful penmanship! We were able to handle everything before closing of both Cox and Verizon; especially since it was 5pm and we had to deal with Jefferson traffic of people getting off work. Thank you Stephanie!
- SPStarr PierceMar 3, 20265.0Qick service. Great staff.
Frequently Asked Questions About Cox Store
What products and services does the Cox Store in Newport News offer?
The Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, the latest Apple and Samsung mobile devices, home internet service, mobile cellular service, cable and streaming service, equipment pick up and drop off, and bill payment.
What are the Cox Store's operating hours in Newport News?
The Cox Store is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays. Holiday hours may vary, with closures on Thanksgiving Day, Christmas Day, and New Year's Day.
Where is the Cox Store located in Newport News?
The Cox Store is located at 12551 Jefferson Avenue, Ste. 235, Newport News, VA 23602, USA.
Does the Cox Store accept credit cards and other payment methods?
Yes, the Cox Store accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
How can I contact the Cox Store in Newport News?
You can contact the Cox Store by phone at +1 757-243-2192 or visit their Facebook page at https://www.facebook.com/751354724994401.
What brands are associated with the Cox Store in Newport News?
The Cox Store is associated with the brand Cox Communications.
How can I get to the Cox Store if I plan to visit nearby attractions like Moe's Southwest Grill or Gallery M?
The Cox Store is conveniently located near several attractions including Moe's Southwest Grill and Gallery M. Visitors can plan a visit to the store and enjoy dining or shopping at these nearby locations in Newport News.
Are there any nearby places where I can get mobile phone repairs near the Cox Store?
Yes, near the Cox Store you can find uBreakiFix by Asurion and uBreakiFix, both offering mobile phone repair and IT service.
What nearby spots can I visit for beauty and grooming around the Cox Store in Newport News?
Nearby beauty and grooming options include Reflections Of Beauty LLC, Exquisite Designs The Salon LLC, Nails by Tuchi, Living Beauty Studio, and Hair Cuttery.
Is the Cox Store suitable for customers interested in gaming and streaming?
Yes, the Cox Store offers ultra-fast Multi GIG Internet and is well-suited for gamers, remote workers, and streaming enthusiasts seeking reliable internet and mobile plans.
Brand Certified Facts from Cox Store
This information is certified by Cox Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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