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Spectrum Store (formerly Cox)

3.4
(332 reviews)

Business Details

4600 Kilgore Ave., Hampton, VA
23666, United States
(757) 224-0246
https://www.spectrum.com

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stop by Spectrum at Hampton to learn about fiber-powered internet, streaming services, mobile data plans, and more. We offer ultra-fast and reliable internet speeds up to 1 Gig, perfect for streaming, gaming and working remote. Invincible WiFi provides a strong WiFi 7 connection with a 5G backup connection, so you can stay online through outages.

Location

Spectrum Store (formerly Cox)
4600 Kilgore Ave., Hampton, VA
23666, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 5:00 PM

Products & Services

1 list · 8 items

Explore offerings from Spectrum Store (formerly Cox) on 4600 Kilgore Ave. in Hampton, with popular services available at this location.

Cox Services

8 items

Services

Gig Internet
Internet Service Provider
Cable TV
Home Security
Wifi
Fiber internet
Cell phones
Mobile Plans

Reviews

3.4
332 reviews
5 stars
154
4 stars
42
3 stars
19
2 stars
21
1 star
96
  • CC
    Connor
    Sep 8, 2026
    1.0
    I would give a zero if possible. Terrible customer service, extremely slow, and staff have a great time ignoring all customers while laughing with each other.
  • CC
    Charmaine Chapman
    Aug 17, 2026
    1.0
    Rude. Ignores customers.
  • RW
    Robin Watts
    Aug 7, 2026
    5.0
    Donald was great!
  • TC
    T Chrismon
    Jul 20, 2026
    5.0
    When I came by to pick up my equipment, I was greeted very warmly and my needs were taken care of immediately. I was very pleased with the overall friendliness of the staff.
  • GH
    Garrett Hubbard
    Jul 10, 2026
    1.0
    Service is terrible. The staff was kind in the store however when I set my internet up it would not work. I call the support team and they charge me over $100 for a technician to come out and the earliest appointment was two days later. Now I have to pay them money for a problem they cause and lose money from work because they can’t even come at a reasonable time. Would not recommend

Frequently Asked Questions About Spectrum Store (formerly Cox)

What types of services does Cox Store in Hampton offer?

Cox Store offers Home Internet Service, Mobile Cellular Service, Cable and Streaming Service, Equipment Pick up and Drop off, and Bill Payment services.

What are the business hours of the Cox Store in Hampton?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM and closed on Sundays. Holiday hours may vary, for example, it is closed on November 27, 2025, and open from 10:00 AM to 4:00 PM on December 24 and December 31, 2025.

Brand Certified Facts from Spectrum Store (formerly Cox)

This information is certified by Spectrum Store (formerly Cox) and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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  • Phone number
  • Official website
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