Internet Service ProviderCable & Satellite Television ServicesBusiness Internet ServiceWiFiTelephone CompanyBlue Ridge Communications
Blue Ridge provides reliable and affordable high-speed internet, advanced WiFi, streaming and TV, security, and phone services to homes and businesses throughout Northeastern Pennsylvania and parts of New York. Products available include speeds up to 2 Gig, Unlimited Data, HomeFi whole-home WiFi by eero, eero Plus, Smart Home Security, Blue Ridge Stream, Blue Ridge Mobile, Premium Streaming Services (HBO Max and EPIX), Local Live TV, HD Channels, 4K Streaming, Cloud DVR, Premium TV, Music Channels, Spanish Channels, Unlimited Local and Long Distance Calling, Over 10 included Calling Features, Online Account Management, and much more.
After less than a month of service I received the first bill for two months of service in addition to a service charge for the technician that set it up. The tech charge wasn't disclosed up front. I called for an explanation and have now been on hold for an hour plus.... "Customer service" isn't exactly the term I would use to describe this interaction. Still on hold an EXTREMELY dissatisfied with what feels more like bait and switch tactics. This is my "promotional" experience, so I can only imagine how they treat long time customers. I wouldn't recommend doing business with this company if you have other options available. Not good!
RM
Rose Mcconnell
Mar 1, 2020
5.0
Very nice people work here thoughtful and friendly. Very informative.
BV
Brian Vanvestraut
Sep 22, 2017
1.0
Terrible service and there are far too many issues. Internet goes down too often.
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