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Astound connects you to a world of astounding possibilities with our award-winning internet service and 24x7 local customer support.
We’ve been a part of your community for years, connecting you to services you want and need to stay productive, informed and entertained. We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. We appreciate the trust you have placed in us and we will continue to help make the impossible possible with a customer-centric vision that makes the lives of those we serve measurably better.
Thank you to everyone in the Sheridan, Oregon office. They made turning on my internet connection easy and affordable. Explaining all I needed to know to hook up my box on my own. What a great experience.
BL
benny ledesma
Apr 22, 2026
5.0
Excellent customer service
KN
Kendall Nichols
Apr 18, 2026
5.0
I use the opportunity to walk to and from the office to pay my bill in person and chat with Charlotte and Sally, 2 of the nicest ladies you'd ever want to meet. They even let me show them pictures of my new grandson!
JG
Jennifer Gaskill
Apr 17, 2026
5.0
Was having a hard time returning my equipment. Spent almost three hours between 2 calls being put on hold. My local Astound is only open 3 days a week. 😞 And having surgery making it extra rough. Luckily, your employee Charolette Martin, in the little town of Sheridan Oregon, fixed it all within 10 min. Rave!!
PG
Patrick Guthrie
Apr 16, 2026
5.0
Charolette and Sally at Astound are so nice and very knowledgeable thank you for yours help with my internet 😀
Frequently Asked Questions About Astound | Sheridan
Does Astound offer a price lock?
Yes, Astound offers a 2 year price lock on any speed.
Do I need a contract to get internet services?
Astound Broadband does not require a mandatory contract for internet services.
Can I bring my own modem/router?
Yes, customers can use their own modem/router with 1500 Mbps. Please refer to the recommended guidelines for equipment needed for speed tiers above 1 gig.
Learn more: https://www.astound.com/support/internet/bring-your-own-modem/
How long does it take for services to be installed at my home?
You can schedule a move up to 30 days prior to your move in date. If you’re eligible for self-installation then services can be activated as soon as you move in.
Read our full Astound Broadband moving checklist: https://www.astound.com/support/internet/moving-checklist/
Does Astound offer self installation?
Yes, you can set up your Astound modem by following the steps in our self-installation guide. Other equipment will require a technician to visit your home to professionally install the equipment. Learn more: https://www.astound.com/support/internet/self-installation-guide/
What internet speeds does Astound offer?
Astound offers a number of speed options including 300 Mbps, 600 Mbps, 1 Gig, 1.5 Gig, 2 Gig, and 5 Gig. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas.
Learn more: https://www.astound.com/internet/
Is fiber internet available with Astound Broadband?
Yes! Astound’s fiber powered network is available in select locations with speeds up to 5 Gig. The use of optical fiber enables higher internet speeds than other forms of communication, such as copper wire, that drastically reduce bandwidth. Learn more: https://www.astound.com/internet/gig/
What wireless home internet services are available?
Astound Broadband offers a number of wireless home internet services to best fit your needs. Enhanced Whole Home WiFi delivers fast and reliable WiFi throughout your home through the use of multiple access points and TrueMesh technology.
Learn more: https://www.astound.com/internet/wifi/
Does Astound offer internet security?
Yes, you can access the best wireless internet security features and tools including threat scans, family safe browsing, VPN protection, and password management – all managed by one easy to use mobile app.
Learn more: https://www.astound.com/internet/wifi/security/
What is Astound Mobile?
Astound Mobile is the newest product offering from award-winning Astound Broadband. Riding on one of the most powerful networks with fast and reliable 5G service in all 50 states and US Territories (American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands), you can stream, browse, talk and text with confidence. Astound Mobile provides flexibility that allows you to pick and choose the services that best align with your needs. Astound provides the superfast speed combination of home internet and mobile services that are fully capable and ready to handle your every streaming video/audio, gaming, social media and web surfing need. Choose from individual data plans as low as $15/mo/line.
See our pricing, plans and promotions: https://www.astound.com/mobile/plans-and-pricing/
What type of data plans does Astound Mobile offer?
Astound Mobile provides several options so you can choose a plan that works best for your household including 1.5 GB, 3 GB, Unlimited, and Unlimited+ for HD video streaming.
Can I bundle my internet and mobile services?
Yes! Astound Broadband offers a number of ways to build the perfect plan that best fits your needs and lifestyle.
Build your perfect plan: https://www.astound.com/shop/build-a-plan/
What TV packages are available with Astound?
Astound TV packages give you the power to choose the entertainment that’s right for you. Choose from one of our carefully curated packages. We offer popular networks for whatever you’re into – local broadcast, sports, music, news, movies, the works—Astound TV has you covered. To see what packages are available and the channel lineup, check your address to reveal TV packages that are available at your home.
Learn more: https://www.astound.com/tv/packages/
Can I stream TV apps with Astound?
Yes! Stream all your favorite entertainment in one place on the most popular streaming apps including Prime Video, Netflix, Hulu, and Max.
What is the Astound TV+ app?
Astound TV+ is our TV app that lets you turn your phone/tablet/devices into a TV. Enjoy streaming of live TV, On Demand and cloud DVR recordings (via My Shows folder) on your personal device as part of your subscription to our TV & Internet service.
Learn more: https://www.astound.com/tv/astound-tv-plus/
Does Astound offer a price lock on internet services?
Yes, Astound offers a 2 year price lock on any speed.
Do I need a contract to get internet services from Astound?
Astound Broadband does not require a mandatory contract for internet services.
Can I bring my own modem or router to use with Astound internet?
Yes, customers can use their own modem/router with 1500 Mbps. Please refer to the recommended guidelines for equipment needed for speed tiers above 1 gig.
How long does it take to have Astound services installed at my home?
You can schedule a move up to 30 days prior to your move in date. If eligible for self-installation, services can be activated as soon as you move in.
Does Astound offer self-installation options?
Yes, you can set up your Astound modem by following the steps in the self-installation guide. Some equipment may require professional technician installation.
What internet speeds are available with Astound Broadband?
Astound offers speed options including 300 Mbps, 600 Mbps, 1 Gig, 1.5 Gig, 2 Gig, and 5 Gig, depending on your location.
Is fiber internet service available at Astound in Sheridan, OR?
Yes, Astound’s fiber powered network is available in select locations, offering speeds up to 5 Gig.
Can customers in Sheridan visit nearby places like Bridge Street Coffee House before or after their visit to Astound?
Yes, Bridge Street Coffee House is a nearby coffee shop where customers can relax or grab a drink before or after visiting Astound.
Are there nearby dining options such as Burrito Loco close to Astound's Sheridan location?
Yes, Burrito Loco and Asabache Mexican Restaurant are nearby Mexican restaurants customers can try when visiting the area.
How can nearby business services like Northwest Property Sales or Farmers Insurance complement my visit to Astound?
You can conveniently access nearby real estate services like Northwest Property Sales or insurance services like Farmers Insurance when visiting Astound, making it easy to handle multiple errands in one trip.
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