Spectrum Store (formerly Cox)

Reviews

• EP

  Eric Piper

  Oct 5, 2026
  1.0
  worst sales people, almost as bad as the service when we had it
• CK

  Carey Kruse

  Sep 10, 2026
  5.0
  Great customer service, and helpful.
• LB

  lizzie bruhl

  Aug 17, 2026
  5.0
  I just moved to norman and needed wifi set up ASAP. Headed to this store location and dwayne was instantly helpful. was in and out within 10 minutes and got my wifi set up at home within 2 minutes!
• CG

  Cameron Gulley

  Aug 1, 2026
  1.0
  We've had internet and home phone for a number of years. Prices continued to rise and after a 2 hour phone call with the retention department we got signed up with a mobile line, that we didn't want, to receive a discount which despite the offer actually increased our monthly bill higher than before the promotion. Cancelled service two weeks later. Came in to return equipment and while waiting in queue, two individuals that checked in AFTER I did were called up for service. Whomever is taking over Cox can't come fast enough, but even then if prices don't drop to half, literally ANY provider will give you better customer service and better pricing.
• TS

  Todd Stevenson

  Jul 18, 2026
  5.0
  ​I had a fantastic experience dealing with Cox, and it was entirely thanks to Victor. He went above and beyond to make sure everything was handled perfectly. Victor was incredibly professional, knowledgeable, and patient throughout the entire process, answering all my questions and making sure everything was set up and running exactly as it should be. ​It is rare to find that level of genuine customer care these days. If you are working with Cox, hope that you get Victor—he’s an absolute rockstar. Thanks again for the stellar help!

Frequently Asked Questions About Spectrum Store (formerly Cox)