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Spectrum Store (formerly Cox)

3.0
(570 reviews)

Business Details

12221 Plaza Drive, Parma, OH
44130, United States
(216) 712-4500
https://www.spectrum.com

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stop by Spectrum at Parma to learn about fiber-powered internet, streaming services, mobile data plans, and more. We offer ultra-fast and reliable internet speeds up to 1 Gig, perfect for streaming, gaming and working remote. Invincible WiFi provides a strong WiFi 7 connection with a 5G backup connection, so you can stay online through outages.

Location

Spectrum Store (formerly Cox)
12221 Plaza Drive, Parma, OH
44130, United States

Hours

Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
SundayClosed

Products & Services

1 list · 8 items

Explore offerings from Spectrum Store (formerly Cox) on 12221 Plaza Drive in Parma, with popular services available at this location.

Cox Services

8 items

Services

Gig Internet
Internet Service Provider
Cable TV
Home Security
Wifi
Fiber internet
Cell phones
Mobile Plans

Reviews

3.0
570 reviews
5 stars
216
4 stars
64
3 stars
39
2 stars
29
1 star
222
  • MO
    M. O.
    2 days ago
    4.0
    Very nice little store. Very clean, Customer service is good.
  • TW
    Toni Wilbourn
    4 days ago
    2.0
    We a little crowded and there was a slight wait for help 😕
  • CT
    Christina T.
    Sep 28, 2026
    1.0
    They were bought by Spectrum and my bill immediately went up 25%, they refused to do anything to change it, despite increasing it without warning. The manage services page of their website actually shows my bill as $189.00 which is more than double what I was previously paying, and the customer service person does not know why and is arguing with me over chat telling me I am wrong, when it is their website showing different prices on different pages of my account access. I have been a customer for 6 years, they don't care about customer loyalty at all. They deserve negative stars.
  • DM
    Darryl Madison
    Sep 14, 2026
    3.0
    Service was slow
  • MH
    M H
    Aug 26, 2026
    5.0
    Great service and friendly staff.

Frequently Asked Questions About Spectrum Store (formerly Cox)

What products and services are offered at the Cox Store in Parma?

The Cox Store in Parma offers Apple and Samsung mobile devices, TV and streaming services, home phone products, home internet service, mobile cellular service, cable and streaming service, equipment pickup/drop-off, and bill payment.

What are the opening hours of the Cox Store in Parma?

The store is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays. Holiday hours may vary, with closures on some holidays and reduced hours on others.

Brand Certified Facts from Spectrum Store (formerly Cox)

This information is certified by Spectrum Store (formerly Cox) and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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