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Cox Store

3.3
(491 reviews)

Business Details

16909 Burke St., Omaha, NE
68118, United States
(402) 934-7090

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Omaha. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
16909 Burke St., Omaha, NE
68118, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 5:00 PM

Reviews

3.3
491 reviews
5 stars
204
4 stars
76
3 stars
37
2 stars
27
1 star
147
  • GS
    George s.
    2 days ago
    1.0
    The manager Luke is useless good some where else I spent one hour in there with him and Robert it was like knocking too rocks together with no response call their 1800 number problem fixed in 2 minutes don't go here waste of your time just call 2 tear Olds would have done better
  • WM
    Wayne Mohring
    May 10, 2026
    5.0
    Manny and Tyler went above and beyond in customer service. I needed to replace my damaged phone before any store would open the next morning. Phone store was already closed and I knew Cox was still open and had a limited selection. They stayed after their normal closing to set up my new phone. Cox also gained business as they could bundle cable and internet together with my phone network provider. Now I have one bill, not two, and an overall cost savings of approx 20%.
  • AP
    Abby Pella
    May 3, 2026
    5.0
    Brayden was very helpful and we were in and out of the store quick!
  • TE
    Todd E
    Apr 30, 2026
    2.0
    This is more of a review on COX as a nationwide company and not this individual store. I do not know how to review my service in Elkhorn otherwise. We have had COX internet for the last several years. For the most part they have been reliable (no internet services perfect). We recently had fiber internet installed in our neighborhood and switched for faster upload speed working from home (Metronet). It took a full hour to cancel our service. Seemed like a bad game offering other deals and essentially waiting for is to become impatient enough to leave the chat. COX is installing fiber internet here soon as well, but I will not be considering it. A company that doesn't value my time and looks for ways to slowly charge higher prices (lowering them only when you leave) is not a company I want to work with or trust.
  • MR
    Mark Rollag
    Apr 11, 2026
    1.0
    Absolutely horrible customer service. I can and will walk to the store faster. But I am going to cancel now.

Frequently Asked Questions About Cox Store

What types of internet services does Cox Store in Omaha offer?

Cox Store offers ultra-fast Multi GIG Internet to meet various connectivity needs, including gaming, streaming, and remote work.

Which mobile services are available at Cox Store?

You can find next-gen 5G mobile plans and the latest mobile devices like Apple and Samsung at Cox Store Omaha.

Brand Certified Facts from Cox Store

This information is certified by Cox Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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