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Cox Store

3.1
(91 reviews)

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in New Orleans. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
330 North Carrollton Street, New Orleans, LA
70119, United States

Hours

Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
SundayClosed

Reviews

3.1
91 reviews
5 stars
37
4 stars
11
3 stars
6
2 stars
1
1 star
36
  • BN
    Bethany Nakanishi
    4 days ago
    1.0
    The girl there told me I didn’t need to do anything to cancel my phone plan other than stop using it. I was charged for months I did not use it and the customer service experience online took over an hour to cancel the phone line with no refund. It was extremely frustrating. I would never use cox again.
  • JM
    Jason Mercadal
    Apr 25, 2026
    5.0
    Today I visited this location because my mother was in need of a new phone service. The lady Sasha assisted my mother in changing her cell phone from one provider to Cox. The young lady was very passionate and informed my mother of everything that was done. My mother became upset when contacted her current provider in need of the “sim unlock” code and “account number”. The guy with Boost ( my mother’s current provider) was being very difficult and was hesitant in going my mother the numbers needed to switch to Cox, but Mrs. Sasha kept my mother calm after her anxiety kicked in. The young lady went above and beyond today and my mother left satisfied and so was guy. Mrs. Sasha is the best!!!
  • JS
    Jennifer Sala
    Apr 4, 2026
    3.0
    It was quick and easy to pick up my equipment once I got there, but they really should have a more convenient location or partner with another company to offer pickups since it's so simple - they just hand you a box. I live in the CBD and can't believe they don't have a location more nearby. It took over an hour all in all to make the trip by street car, or would have been $25-$30 taking a Lyft.
  • AS
    Adam Stevenson
    Mar 14, 2026
    5.0
    In and out very quickly.
  • NN
    Neil
    Feb 21, 2026
    1.0
    Every week Internet goes out and no credits are issued or reliable updates provided. Currently going on 13+ hours with no internet and no updates. Posting here cause there customer service just says nothing the can do to help

Frequently Asked Questions About Cox Store

What products can I find at the Cox Store in New Orleans?

The Cox Store offers Apple and Samsung mobile devices, TV and streaming equipment, and home phone products.

What services does the Cox Store provide?

Services include home internet service, mobile cellular service, cable and streaming service, equipment pick up and drop off, and bill payment.

Brand Certified Facts from Cox Store

This information is certified by Cox Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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