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Spectrum Store (formerly Cox)

3.3
(698 reviews)

Business Details

1906 Eraste Landry Rd, Lafayette, LA
70506, United States
(800) 830-7659
https://www.spectrum.com

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stop by Spectrum at Lafayette to learn about fiber-powered internet, streaming services, mobile data plans, and more. We offer ultra-fast and reliable internet speeds up to 1 Gig, perfect for streaming, gaming and working remote. Invincible WiFi provides a strong WiFi 7 connection with a 5G backup connection, so you can stay online through outages.

Location

Spectrum Store (formerly Cox)
1906 Eraste Landry Rd, Lafayette, LA
70506, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 5:00 PM

Products & Services

1 list · 8 items

Explore offerings from Spectrum Store (formerly Cox) on 1906 Eraste Landry Rd in Lafayette, with popular services available at this location.

Cox Services

8 items

Services

Gig Internet
Internet Service Provider
Cable TV
Home Security
Wifi
Fiber internet
Cell phones
Mobile Plans

Reviews

3.3
698 reviews
5 stars
300
4 stars
75
3 stars
58
2 stars
42
1 star
223
  • AC
    Amnda Cormier
    Oct 5, 2026
    5.0
    They were very professional and didn’t take long to get the help I needed .
  • CC
    Connor
    Sep 15, 2026
    1.0
    I canceled my service last month August 8 and they still build me in September even after they called me about 10 times to get me to stay with him so they knew I canceled. After talking with an agent, she said that she could see that I canceled And their systems must’ve just been messing up, but she wasn’t able to give me my refund so I had to contact Billing. I contacted Billing and was talking to a computer. The entire time switched to live agent wasn’t able to ever get an actual conversation with a real person. The live agent said that I didn’t cancel last month and that I was responsible for Owing $124 on the Internet. I didn’t told them to check again because the other agent saw that I canceled on August 8. He said that he couldn’t help me and disconnected the chat so I called Billing again and finally got in contact with a real live person and he was able to help me get my refund. They make it extremely hard to get out of the contract that nobody knows what’s going on when you called to get help but they make it really easy to take your money. Overall, terrible customer service
  • BD
    Brent Duhon
    Sep 1, 2026
    1.0
    I was dropping off a Internet router, but still had to log in. Log in kiosk was acting up. I went to talk to someone and all they kept saying is to log in. I sat the router on a bench and walked out. One person on the floor working with a customer and 2 more stand behind computers laughing and joking.
  • CW
    Casenova Williams
    Aug 30, 2026
    1.0
    too expensive and charge you for everything!!
  • SS
    Sun Say
    Aug 22, 2026
    5.0
    Knowledgable staff with exceptional customer service. Great job!

Frequently Asked Questions About Spectrum Store (formerly Cox)

What products and services does Cox Store in Lafayette offer?

Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, mobile devices including Apple and Samsung, TV and streaming services, home phone, equipment pick up and drop off, and bill payment services.

What are the opening hours of Cox Store in Lafayette?

The store is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays. Holiday hours vary with some days closed and others with reduced hours.

Brand Certified Facts from Spectrum Store (formerly Cox)

This information is certified by Spectrum Store (formerly Cox) and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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