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Rise Broadband

1.0
(7 reviews)

Business Details

3250 South Alpine Road, Rockford, IL
61109, United States
(844) 797-7409
https://www.riseinternet.com/

About

Internet Service ProviderTelecommunications Service Provider
Serving Northern Illinois, Rise Internet provides reliable high-speed internet designed to keep you connected. With unlimited data, no contracts, and several packages to fit your budget, our service is ideal for streaming, gaming, and working from home. Enjoy consistent performance and flexible options at affordable prices.

Location

Rise Broadband
3250 South Alpine Road, Rockford, IL
61109, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday8:00 AM - 9:00 PM
Sunday8:00 AM - 9:00 PM

Reviews

1.0
7 reviews
5 stars
0
4 stars
0
3 stars
0
2 stars
0
1 star
7
  • JC
    Jeff Cummings
    Aug 11, 2026
    1.0
    I called to disconnect service on06/03/26. I was told service would be canceled that evening. 3 days later they charged my account for another month of service. July they charged me for another month. I had to pay my bank to stop payment. Called again to find out why they are still charging me. I was told that they never received my original disconnect request. Talked to numerous people and was assured that service would be stopped. Today I received emails that I owe them for 2 months more service when they said twice that the service was cancelled. I’m sure they will report to credit bureau that I’m not paying my bill, which I am not. What a pathetic way to do business.
  • MM
    Missy Muzi
    May 15, 2026
    1.0
    This company has crap drivers. Dangerous to be more accurate. They don't obey the laws of the road! Why should anyone trust them for anything at their home or business? People can judge a lot about a company based on how their staff misbehave out in public view!
  • BC
    Brian clongsale@gmail.com
    Mar 15, 2026
    1.0
    They over charge on agreed amount and you pay for a month and get 2 weeks of laggy service and now none at all
  • ES
    Evangelist Steels
    Sep 5, 2025
    1.0
    Placed an order for internet paid the first bill online only for them to call and cancel appointment because their towers were out over here okay fine I need a refund they tell me it will be mailed to me in 2 to 3 weeks but took my money within seconds sad company to do business with!!!!
  • AG
    Alison Grimes
    Jun 8, 2025
    1.0
    Terrible. In and out nonstop. Had to stop working from home because it's so bad.

Brand Certified Facts from Rise Broadband

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