Mutual Telephone - Burley

Reviews

• SM

  Spencer McArthur

  Apr 10, 2026
  1.0
  PMT looks like a great option and is willing to give you good deals for their fiber internet. They came and installed the internet relatively quickly and put the box in a really weird location. Since then for a month, the internet connection is spotty at times and I'm told it's due to the location of the modem. The technician didn't even install the modem mount well, and it fell after a couple weeks. I talked to some employees who told me to call their main office and tell them what's going on. It was made clear that PMT is all about customer service and they would take care of me. Instead, when I called them the office told me that any movement of the modem would require their technicians to complete it and that i would need to pay $75 an hour plus materials for them to move the modem from its ridiculous location. Good internet i think, but terrible service once they have you. Would not recommend.
• MH

  Marina H

  Aug 22, 2022
  5.0
  Amanda went above and beyond to answer my questions and give me all the information about my account without hesitation!
• KY

  KC Young

  May 26, 2022
  5.0
  Great people great service!
• KL

  Kimberly L

  Jun 13, 2018
  1.0
  Don't get me started, office manager in Burley is horrible. Internet is slow & often doesn't work. Tech force is great. That is all pmt has going for them. I've never experienced such rude & childish behavior from a place of business. Speaking from experience with the location in Burley.