Cox Store

Reviews

• MJ

  Monica Johnson

  Aug 12, 2026
  5.0
  Always treated well and service is great.
• JW

  Jadea Williams

  Aug 6, 2026
  1.0
  Went to the Cox store on Bayou Boulevard at 7:30 PM and was out of stock of everything I even asked for including all watches are out of stock 70% of the phones were out of stock and the clearance items that were for sale which I asked multiple times if it was four dollars for each Accessory on the clearance , The male employee did confirm that it was the price that was listed under the discount and I pay for my items go back to my car and I’m checking the receipt, come to find out he didn’t mark them down and I’ve paid full price. I could see where it would be an accident just not paying attention, but I specifically asked and verified the price before I continue to shop for more things, and when he rang me up, I guess I should have paid attention while he was ringing my items up, but I figured that employees would pay attention for me and now I have to take time out of my busy schedule tomorrow, come back up to the store, so waste, gas, taking time out of my day, for the mistake to be corrected when it could have all been prevented by precaution paying attention to what they are doing. I’m happy and unfortunately I just got Cox mobile Internet or my dad house and I went up there originally to add a phone to go along with the promotion with one year free service or any phone added to my home Internet and decided to get accessory because all of the phones and watches are out of stock and so I’m not happy at all and I really would like to speak to a manager about my experience at the valuations store and this happened evening around 7:45 PM at the Boulevard Location
• AI

  Ana Imtiaz

  Jul 10, 2026
  5.0
  Very helpful staff!
• MV

  Marcia Venia

  Jul 3, 2026
  5.0
  My wifi box wouldn't connect to my app or start at my home. Went into a store and was greeted with friendly smiling faces and had my solution before I left the store.
• EE

  elga

  Jul 1, 2026
  1.0
  Lairs. Jamel told me my bill would be $56 for the first month with a free trial for the unlimited data, then I get a text from Cox saying it's $106. I come in and ask them about it, well before my 30 days is up, and of course Jamel isn't there and they tell me that he left no notes in my file about the offer and that they can remove the unlimited data charge but I still have to pay the prorated price for the days I did have the unlimited data, which was what Jamel told would me be free for the first 30 days. Now I have to call Cox and speak with the billing department. Also, many of the employees are extremely unprofessional and rude. One employee called me over to help me out when I arrived as another employee (I think she actually may have been a manager) was talking to him, and she straight up said "I'm talking to you" to him and they had me sit back down to finish their conversation. The same woman was too busy talking with even more of her coworkers to figure out what was going on with me and why I was upset, even though I was the only person in the store. Ridiculous all around. The supervisor I eventually spoke with (I believe her name was Ameris) was professional, but she ultimately was unable to resolve my issue herself and I ended up leaving dissatisfied overall and with more work to do myself. She told me she would have to consult with Jamel and get "both sides of the story," when he could and probably will simply lie about what he said to me, just like he did before.