Cox Store

Reviews

• OP

  Olivia Paul

  4 days ago
  5.0
  My friend and I came here to set up wifi in her apartment. The staff was super nice and helpful, especially since we didn’t know what we were doing. Had a great experience!!!
• MM

  Matthew

  Aug 4, 2026
  5.0
  Ron was very helpful and addressed my issues as had and help give me a great deal!
• AH

  Anthony Hall

  Jul 30, 2026
  4.0
  They told me anybody could pick up my modem so when my daughter went to go get it they told her that I have to pick it up being handicapped in all I had to have it shipped now I got to wait another 2 days
• AG

  Andrew Gaddis

  Jun 9, 2026
  1.0
  I called the new customer hotline and spoke with a lady who had a very thick Asian accent. I kept repeating that I couldn't understand her and then she hung up. And wouldn't pick up my calls ever after that. Then I called the contact for my apartment complex, and she gave me a 70$ option or an 80$ option. I refused and said the price is not worth it, and only then did she offer me a 60$ option. I will avoid Cox cable indefinitely now. 🚮
• RR

  Renee Z. Richter

  Jun 4, 2026
  2.0
  Came in to return my modem and asked to be provided proof of the return. I was told my only option was to sit around for an hour and wait for an email to arrive. They would not provide a confirmation number, would not let me take a photo of the screen. Robert was especially rude.