Cox Store

Reviews

• LC

  Laura Clark

  Jul 2, 2026
  5.0
  Owen was amazing! Super helpful and made sure to get us the best deal possible. Would highly recommend this location! Go in person, the process is so easy and quick.
• LR

  Lisa Rivera

  May 25, 2026
  1.0
  Went 3 times to store about new phone s I bought 2 weeks ago , problem withe texting , sell person listened then said it was on the senders side, then hand a brochure and said call them , he returned to the sales table with 2 other employees and rolled his eyes, ,I plan on cancelling my service the end of the month, terrible service ,the manager needs to clean house
• RM

  Robert Mohylsky

  May 7, 2026
  5.0
  Friendly and helpful
• BB

  baredu

  May 2, 2026
  1.0
  AVOID THIS PLACE! Bait and switch pricing and unreliable service. Installation was delayed for weeks with no communication. The manager, Joseph, was not helpful and didn’t take accountability after they messed up. Would not recommend.
• MS

  Monica Santander

  Apr 27, 2026
  5.0
  I cannot say ENOUGH WONDERFUL things about this Cox store in Hillcrest!! I give this place the biggest 5 stars I can give them. I'd give them 10 if I could!! Within the last 2 years, I have moved homes twice and each time I have had any home internet issues or service transfer problems - the folks over at the HILLCREST store are always sooooo much more knowledgeable than other stores in SD and even more so than the agents over the phone. Not only that, but the employees in Hillcrest are patient, very understanding and always willing to listen to the real problem at hand. Thank YOU ALL from the bottom of my heart for always helping me resolve my issues. No other Cox store in San Diego is as supportive and helpful as you all!! Thank you Sammy, (when you were there for being so helpful)., a BIG shout out to Joseph for helping me too and Lili!! Truly and profoundly thankful to you all!!! Thanks Hillcrest Hub - you guys are the best!!!