Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Tucson. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
I went to the 760 W Valencia road store today with a billing question. Earlier that day I logged in to my account. The billing page showed amounts due but nothing about due dates and what period of time the payment was for. Javier was able to answer my question quickly by looking up my account on the store computer. Thanks to Javier I now understand my bill. Thank you Javier!
EP
Edward Pierce
May 12, 2026
5.0
Had some questions in my dad's account the rep took care of us very knowledgeable.
LR
Luis Rivera
May 11, 2026
2.0
I called this Cox store regarding an incorrect equipment charge of around $300 that had been sitting on my account since February/March.
Unfortunately, my first interaction with Bryan Curtis, who later identified himself as the supervisor, was extremely frustrating. Instead of helping resolve the issue, he mainly directed me to contact UPS and Cox customer service myself to investigate equipment that I never even received. The situation existed because Cox apparently shipped duplicate equipment after I had already picked up a modem/router in-store, yet I was still being billed for it.
What disappointed me most was the lack of ownership or willingness to help. I was simply looking for assistance resolving a billing mistake that was clearly not caused by me.
After that call, I contacted the store again and spoke with Rebecca Brujan. She was professional, patient, and actually took action. She immediately helped submit an Equipment Research Form and clearly explained the investigation process for getting the incorrect charge resolved and refunded.
Within minutes, Rebecca accomplished what the previous conversation failed to do. She provided the kind of customer service and problem-solving I expected from the beginning. Cox needs more employees like her.
Based on my experience, Rebecca demonstrated far stronger customer service and leadership skills than the supervisor I initially dealt with.
Thank you again, Rebecca, for actually listening and helping resolve the issue.
What products and services does Cox Store in Tucson offer?
Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, Apple and Samsung mobile devices, TV and streaming services, home phone, equipment pick up/drop off, and bill payment services.
What are the opening hours of the Cox Store located at 5441 E. Broadway Blvd, Tucson?
The Cox Store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM. Note holiday hours vary, with closures on Thanksgiving, Christmas Day, and New Year's Day.
Does Cox Store accept credit card payments and other payment methods?
Yes, Cox Store accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Where can I find more information or get personalized support from the Cox Store?
You can visit their website at https://www.cox.com/local/residential/stores/az/tucson/5441-e-broadway-blvd or find them on Facebook at Cox Solutions Store. They also provide personalized in-store support.
What exclusive offers are available at Cox Store Tucson?
The store offers exclusive deals on Internet and Mobile plans, as well as promotions on the newest mobile devices and accessories.
Is the Cox Store in Tucson a good place to upgrade my home internet and mobile plans?
Yes, the store specializes in upgrading tech with ultra-fast internet and next-gen 5G mobile plans, suitable for gaming, remote work, and streaming needs.
What nearby businesses can I visit along with Cox Store on E. Broadway Blvd in Tucson?
Nearby businesses include Direct Cellular mobile phone store, Taichi Bubble Tea, Ramen and Poke for dining, and The UPS Store for courier services, all located close to Cox Store.
Are there food options near Cox Store where I can grab a meal after shopping?
Yes, nearby eateries include Taichi Bubble Tea, Ramen and Poke, Two Hands Corn Dog (Korean restaurant), Jimmy John’s sandwich shop, and Chipotle Mexican Grill.
Can I combine a visit to Cox Store with shopping at other stores nearby?
Absolutely, you can visit nearby stores such as Mattress Firm, Dollar Tree, and Get It Out West for clothing and office equipment alongside your Cox Store visit.
How can nearby services like Mobile Lock & Key or Shred Nations assist me when visiting Cox Store?
While visiting Cox Store, you can conveniently access Mobile Lock & Key for locksmith services and Shred Nations for document shredding, both situated nearby.
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