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Cox Store

3.5
(763 reviews)

Business Details

13754 West Bell Rd, Surprise, AZ
85374, United States
(623) 792-5506

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Surprise. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
13754 West Bell Rd, Surprise, AZ
85374, United States

Hours

Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
SundayClosed

Products & Services

1 list · 8 items

Explore offerings from Cox Store on 13754 West Bell Rd in Surprise, with popular services available at this location.

Cox Services

8 items

Services

Gig Internet
Internet Service Provider
Cable TV
Home Security
Wifi
Fiber internet
Cell phones
Mobile Plans

Reviews

3.5
763 reviews
5 stars
358
4 stars
106
3 stars
62
2 stars
53
1 star
184
  • SP
    Stephanie Peterson
    2 days ago
    5.0
    I had a billing issue so I stopped by the store to get some help. As I walked in the door, I was immediately greeted by Becky. She took me to a counter and was able to solve my problem in no time. I was in and out in 10 minutes and my day was the better for it. Thank you!
  • MC
    Michael Consalo
    Jun 27, 2026
    5.0
    These guys are great! It takes 45 minutes to cancel and they price gouge like crazy!!
  • JM
    Julie M
    Jun 20, 2026
    4.0
    I wish there was a quick equipment return ticket instead of waiting for the people that need cellular service talking with reps. Waited 15 mins to drop off,but they were busy on a Sat morning.
  • MG
    Mark Gerheauser
    Jun 18, 2026
    1.0
    Cox Mobile cheated me out of my trade in. They delayed my 2nd phone order, then after paying $3000 for 3 phones, they declined my ability to trade in my 2 original phones because they closed the work order on the original purchase orders without providing me a method for the trade-in.
  • JH
    Jeff Henriksen
    Jun 8, 2026
    1.0
    Tried to get new service installed. Installer was supposed to show up between 1pm and 3pm. At 7:15pm I called customer service and cancelled the installation and will find a different solution for my internet service. Of course 5 minutes after I canceled, the installer rang the doorbell. 4.5 hours late!! Definitely reminded me why a cancelled them previously. Their customer service would need to improve significantly just to get to the level of being horrible.

Frequently Asked Questions About Cox Store

What types of internet services does Cox Store in Surprise offer?

Cox Store offers ultra-fast Multi GIG Internet service to meet your home and business needs.

What mobile services and plans are available at Cox Store?

You can explore next-gen 5G mobile plans and the latest mobile devices at Cox Store, along with personalized support to choose the right plan.

Brand Certified Facts from Cox Store

This information is certified by Cox Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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