Point Broadband formed in 2017 with a mission to improve lives by delivering 100% fiber networks and best-in-class customer service to underserved areas of rural America. Through our partnerships with communities and local utility companies, we’ve helped stoke economic development and allowed small-town businesses and families to enjoy a level of connectivity normally only found in big cities.
Our leadership team understands that fiber broadband networks are essential infrastructure for achieving success for businesses, in schools and government offices, and in homes.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.