Nextlink Internet

Reviews

• SH

  S H

  Oct 27, 2025
  5.0
  Jerome is very polite, thorough, knowledgeable and professional.
• DK

  Deborah Kindred

  Oct 3, 2025
  5.0
  Jason, with NextLink was professional and did a test to find out if we could receive a signal first. He took his time and did a great job. Our installer was professional and kind. He did an excellent job installing our internet. He put up a 10ft pole on my roof and secured it well.
• CE

  Charlie & Roy Everts

  Aug 20, 2025
  5.0
  The guys were very thorough and fast.
• WK

  William Klinkner

  Jul 16, 2025
  5.0
  Nextlink now has 500 mega bit WiFi on multiple towers, and adding more soon. The installation tech was very knowledgable and thorough. I appreciate the installer Jerome's help in getting me set up properly. He's a good guy Nextlink give the man a raise! A++ -Bill
• GF

  George Franklin

  Jul 5, 2025
  1.0
  Speed and dependability were better than we got with cable, up to a point. Then Nextlink internet went down. We called tech support. You can't call service directly. Tech support couldn't fit us on a schedule. Couldn't give us any sort of date or time that we might expect to get our internet connection fixed. My wife works from home, so internet is critical for her and we told them that. After repeated calls we finally got on a service schedule. And we had a guy come out and fix it. We were down for 7 days. My daughter also works on line and has both Nextlink and Brightspeed. She has had problems with both of them. They gave us no refund for the time down and charged us a 30 day cancelation fee. They scheduled an equipment pickup for 7/7. Today I got notice that the equipment pickup has been rescheduled for 7/14 between 1PM and 5PM. I called to reschedule and they put me on hold. Nextlink equipment was picked up 7/14. Today is 7/27. I just got a past due notice, indicating that if I did not pay they would charge me a late fee. Incompetence beyond the ridiculous.

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