Nextlink Internet

3.9
64 reviews

About

Internet Service Provider

Location

Nextlink Internet
6579 S Interstate 35, Gainesville, TX
76240-8245, United States

Hours

Reviews

3.9
64 reviews
5 stars
45
4 stars
1
3 stars
0
2 stars
0
1 star
18
  • MM
    Marisa Morehead
    Jan 4, 2026
    5.0
    Our WiFi is working great & Felipe was very nice and knowledgeable about what he was doing when he came to install it.
  • PS
    Patricia Suggs
    Dec 31, 2025
    5.0
    Jason was great. He hooked up the new router and made sure our TV was connected to the internet before he left, answered all of our questions.
  • GG
    George Groves
    Dec 30, 2025
    1.0
    This has been the absolute worst company I’ve ever dealt with, the worst customer service I’ve ever experienced. The fact that you can’t contact them in the evenings nor weekends is a major issue with me. When I experience just that, I decided to pour my numbers out to a different provider, constantly got the runaround constantly had to cancel the port because next link indicated they couldn’t make any changes or fixed the problem while the port was still in process. I’ve canceled the port now four times and still have not gotten my numbers reported to my new provider. As I continue to deal with this poor service it seems there is no help for me because no one there knows what they’re doing. I’m constantly transferred, put on hold, and left in limbo while they do absolutely nothing to fix this issue. I want my number, I need my number, this must be taken care of immediately, but this company is totally in severely incompetent.
  • DI
    Debra Isham
    Dec 27, 2025
    5.0
    My installer was super great. He worked fast because he knew we was leaving for the holiday. It was supposed to be a simple part exchange and turned into and upgrade. He made sure everything was ready to go when he left. This was on Christmas Eve And I am very thankful for him showing up when it wasn’t even his call. Josh was great give him a raise
  • ZM
    Zoryna Munoz
    Dec 20, 2025
    5.0
    I wanted to choose great customer service instead of sales process he did a great job very polite and respectful cleanness answered all my questions and never once did I hear a bad response.

Frequently Asked Questions About Nextlink Internet

What is the address of Nextlink Internet in Gainesville, TX?

Nextlink Internet is located at 6579 S Interstate 35, Ste 200, Gainesville, TX 76240-8245, USA.

What are the operating hours of Nextlink Internet?

Nextlink Internet is open every day of the week from 7:00 AM to 11:00 PM.