Astound | Brownwood

4.0
200 reviews

About

Internet Service ProviderTelecommunications Service ProviderTelephone CompanyWeb Hosting CompanyElectronic Parts SupplierCable & Satellite Television Services
Astound connects you to a world of astounding possibilities with our award-winning internet service and 24x7 local customer support. We’ve been a part of your community for years, connecting you to services you want and need to stay productive, informed and entertained. We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. We appreciate the trust you have placed in us and we will continue to help make the impossible possible with a customer-centric vision that makes the lives of those we serve measurably better.

Location

Astound | Brownwood
500 Fisk Ave, Brownwood, TX
76801, United States

Hours

Reviews

4.0
195 reviews
5 stars
126
4 stars
19
3 stars
9
2 stars
7
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism and friendliness of the technicians, particularly Lionel and Colton, highlighting their quick and efficient service.

Installation Experience

Most reviews noted that the installation process was quick and seamless, with technicians being courteous and helpful.

Service Reliability

Several customers expressed frustration with service outages and delays in response times, particularly after the company transition.

Technical Issues

There were complaints about ongoing technical problems, including internet outages and poor customer support for resolving these issues.

Overall Satisfaction

While many customers reported positive experiences with the service and staff, there were significant concerns regarding customer service and reliability post-acquisition.
  • JP
    Juan Jesus PR
    4 days ago
    5.0
    It was early quick efficient service and good customer service no complaints awesome job
  • AM
    Adrianna Mendoza
    6 days ago
    5.0
    The whole process of getting WiFi with astound was a quick and easy process all the way!
  • MM
    Marilyn Merritt
    Nov 14, 2025
    5.0
    Service man was great. I’d recommend him. No problems. Got me connected quickly very pleasant good manners thank you.
  • AM
    Ammie Mendez
    Nov 3, 2025
    5.0
    Quick and easy set up. Had me up and running.
  • SS
    Shyloh Stewart
    Oct 30, 2025
    5.0
    Good Customer service got it done fast.

Frequently Asked Questions About Astound | Brownwood

Does Astound offer a price lock?

Yes, Astound offers a 2 year price lock on any speed.

Do I need a contract to get internet services?

Astound Broadband does not require a mandatory contract for internet services.