Astound | Brownwood

4.1
212 reviews

About

Internet Service ProviderTelecommunications Service ProviderTelephone CompanyWeb Hosting CompanyElectronic Parts SupplierCable & Satellite Television Services
Astound connects you to a world of astounding possibilities with our award-winning internet service and 24x7 local customer support. We’ve been a part of your community for years, connecting you to services you want and need to stay productive, informed and entertained. We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. We appreciate the trust you have placed in us and we will continue to help make the impossible possible with a customer-centric vision that makes the lives of those we serve measurably better.

Location

Astound | Brownwood
500 Fisk Ave, Brownwood, TX
76801, United States

Hours

Reviews

4.1
207 reviews
5 stars
138
4 stars
19
3 stars
9
2 stars
7
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the quick and efficient installation and service provided by technicians, particularly highlighting the professionalism and friendliness of staff like Lionel and Colton.

Customer Support

While some reviews noted excellent customer service experiences, others reported significant issues with responsiveness and support, especially after the company transition.

Installation Experience

The installation process was frequently described as quick and easy, with many customers expressing satisfaction with the overall setup experience.

Internet Reliability

Several customers experienced issues with internet reliability, including outages and inconsistent speeds, leading to frustration and dissatisfaction.

Mixed Feedback

Overall, feedback is mixed, with many praising the service while others express disappointment in customer support and service reliability.
  • JT
    Jordan Trammell
    Dec 31, 2025
    5.0
    Very smooth process, excellent communication, and quick service
  • CT
    Chris Thompson
    Dec 22, 2025
    5.0
    Great set of guys! Came out, troubleshot the issues after the install and now I'm flying! Couldn't recommend Astound enough!
  • SW
    S W
    Dec 10, 2025
    5.0
    Perfect!
  • SP
    Seabass Perez
    Nov 26, 2025
    5.0
    Leonel was very fast , very friendly answered all questions with easy.
  • RH
    Reaganne Hoff
    Nov 25, 2025
    5.0
    Quick set up great services so happy to be switching

Frequently Asked Questions About Astound | Brownwood

Does Astound offer a price lock?

Yes, Astound offers a 2 year price lock on any speed.

Do I need a contract to get internet services?

Astound Broadband does not require a mandatory contract for internet services.