Brand Certified
Astound | Brownwood
4.1(217 reviews)
Certified by Astound | Brownwood • Mar 15, 2026
Business Details
500 Fisk Ave, Brownwood, TX
76801, United States
Certified by Astound | Brownwood • Mar 15, 2026
(800) 427-8686
Certified by Astound | Brownwood • Mar 15, 2026
https://www.astound.com/brownwood/internet/?utm_source=gmb&utm_medium=website_address&utm_campaign=brownwood&utm_id=test
Certified by Astound | Brownwood • Mar 15, 2026
About
Certified by Astound | Brownwood • Mar 15, 2026
Internet Service ProviderTelecommunications Service ProviderTelephone CompanyWeb Hosting CompanyElectronic Parts SupplierCable & Satellite Television Services
Astound connects you to a world of astounding possibilities with our award-winning internet service and 24x7 local customer support.
We’ve been a part of your community for years, connecting you to services you want and need to stay productive, informed and entertained. We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. We appreciate the trust you have placed in us and we will continue to help make the impossible possible with a customer-centric vision that makes the lives of those we serve measurably better.
Location
Certified by Astound | Brownwood • Mar 15, 2026
Hours
Certified by Astound | Brownwood • Mar 15, 2026
Reviews
4.1
217 reviews
5 stars
147
4 stars
19
3 stars
9
2 stars
7
1 star
35
- LGLilly GarciaFeb 26, 20261.0Worst customer service I have received in my entire life, I'm not one to ever write a review but if I knew how I what I knew now I would've went with a different company. The automated help line was useful and then when I speak to someone they are rude, dismissive, and each person told me a different answer. So beyond frustrated once I ended the phone call.
- AAAmber AbernathyJan 17, 20265.0Leonel did an amazing job 5 stars across the board… He went above and beyond to get the reinstallment completed efficiently
- JTJordan TrammellDec 31, 20255.0Very smooth process, excellent communication, and quick service
- CTChris ThompsonDec 22, 20255.0Great set of guys! Came out, troubleshot the issues after the install and now I'm flying! Couldn't recommend Astound enough!
- SWS WDec 10, 20255.0Perfect!
Frequently Asked Questions About Astound | Brownwood
Does Astound offer a price lock?
Yes, Astound offers a 2 year price lock on any speed.
Do I need a contract to get internet services?
Astound Broadband does not require a mandatory contract for internet services.
Can I bring my own modem/router?
Yes, customers can use their own modem/router with 1500 Mbps. Please refer to the recommended guidelines for equipment needed for speed tiers above 1 gig.
Learn more: https://www.astound.com/support/internet/bring-your-own-modem/
How long does it take for services to be installed at my home?
You can schedule a move up to 30 days prior to your move in date. If you’re eligible for self-installation then services can be activated as soon as you move in.
Read our full Astound Broadband moving checklist: https://www.astound.com/support/internet/moving-checklist/
Does Astound offer self installation?
Yes, you can set up your Astound modem by following the steps in our self-installation guide. Other equipment will require a technician to visit your home to professionally install the equipment. Learn more: https://www.astound.com/support/internet/self-installation-guide/
What internet speeds does Astound offer?
Astound offers a number of speed options including 300 Mbps, 600 Mbps, 1 Gig, 1.5 Gig, 2 Gig, and 5 Gig. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas.
Learn more: https://www.astound.com/internet/
Is fiber internet available with Astound Broadband?
Yes! Astound’s fiber powered network is available in select locations with speeds up to 5 Gig. The use of optical fiber enables higher internet speeds than other forms of communication, such as copper wire, that drastically reduce bandwidth. Learn more: https://www.astound.com/internet/gig/
What wireless home internet services are available?
Astound Broadband offers a number of wireless home internet services to best fit your needs. Enhanced Whole Home WiFi delivers fast and reliable WiFi throughout your home through the use of multiple access points and TrueMesh technology.
Learn more: https://www.astound.com/internet/wifi/
Does Astound offer internet security?
Yes, you can access the best wireless internet security features and tools including threat scans, family safe browsing, VPN protection, and password management – all managed by one easy to use mobile app.
Learn more: https://www.astound.com/internet/wifi/security/
What is Astound Mobile?
Astound Mobile is the newest product offering from award-winning Astound Broadband. Riding on one of the most powerful networks with fast and reliable 5G service in all 50 states and US Territories (American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands), you can stream, browse, talk and text with confidence. Astound Mobile provides flexibility that allows you to pick and choose the services that best align with your needs. Astound provides the superfast speed combination of home internet and mobile services that are fully capable and ready to handle your every streaming video/audio, gaming, social media and web surfing need. Choose from individual data plans as low as $15/mo/line.
See our pricing, plans and promotions: https://www.astound.com/mobile/plans-and-pricing/
What type of data plans does Astound Mobile offer?
Astound Mobile provides several options so you can choose a plan that works best for your household including 1.5 GB, 3 GB, Unlimited, and Unlimited+ for HD video streaming.
Can I bundle my internet and mobile services?
Yes! Astound Broadband offers a number of ways to build the perfect plan that best fits your needs and lifestyle.
Build your perfect plan: https://www.astound.com/shop/build-a-plan/
What TV packages are available with Astound?
Astound TV packages give you the power to choose the entertainment that’s right for you. Choose from one of our carefully curated packages. We offer popular networks for whatever you’re into – local broadcast, sports, music, news, movies, the works—Astound TV has you covered. To see what packages are available and the channel lineup, check your address to reveal TV packages that are available at your home.
Learn more: https://www.astound.com/tv/packages/
Can I stream TV apps with Astound?
Yes! Stream all your favorite entertainment in one place on the most popular streaming apps including Prime Video, Netflix, Hulu, and Max.
What is the Astound TV+ app?
Astound TV+ is our TV app that lets you turn your phone/tablet/devices into a TV. Enjoy streaming of live TV, On Demand and cloud DVR recordings (via My Shows folder) on your personal device as part of your subscription to our TV & Internet service.
Learn more: https://www.astound.com/tv/astound-tv-plus/
Does Astound Broadband require a contract for internet services?
No, Astound Broadband does not require a mandatory contract for internet services.
What internet speeds are available with Astound in Brownwood, TX?
Astound offers speeds including 300 Mbps, 600 Mbps, 1 Gig, 1.5 Gig, 2 Gig, and 5 Gig depending on your location.
Can I use my own modem or router with Astound's 1500 Mbps service?
Yes, customers can use their own modem/router with the 1500 Mbps speed tier. Please follow recommended equipment guidelines for speeds above 1 Gig.
Does Astound offer self-installation for their services?
Yes, you can set up your Astound modem using the self-installation guide. Some equipment may require professional technician installation.
What payment methods does Astound accept at the Brownwood location?
Astound accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What are the operating hours for Astound in Brownwood?
Astound Brownwood is open Monday to Friday from 8:00 AM to 5:00 PM, and is closed on Saturdays and Sundays.
Is fiber internet available from Astound in Brownwood?
Yes, Astound offers fiber-powered internet with speeds up to 5 Gig in select locations, including Brownwood.
Can I bundle internet and mobile services with Astound?
Yes, Astound offers bundles to combine your home internet and mobile services for a plan that fits your needs.
Where is Astound located in Brownwood and what are some nearby businesses?
Astound is located at 500 Fisk Ave, Brownwood, TX 76801. Nearby businesses include Harris Broadband (internet provider), Davis Floral Co., and Lucius Stalworth, Realtor at Keller Williams Realty, making it convenient for customers to manage multiple services in one area.
How can nearby media stations like The Breeze 96.9 and Kxyl 102.3 FM help customers visiting Astound?
Media stations such as The Breeze 96.9 and Kxyl 102.3 FM nearby provide local news, entertainment, and programming that customers can enjoy before or after visiting Astound, keeping them connected to community happenings.
What other nearby services might be useful for Astound customers in Brownwood?
Nearby services include Sarah at My Insurance Store and Willis Insurance of Brownwood for insurance needs, as well as Pure Fitness gym for recreation, allowing customers to easily access related services in one trip.
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