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Internet Service ProviderBusiness Networking CompanySatellite and Cable Television Sales and Installation ServiceTelecommunications Service ProviderTelephone CompanyWeb Hosting CompanyTelecommunications Equipment SupplierBusiness Internet ServiceCable & Satellite Television Services
Astound connects you to a world of astounding possibilities with our award-winning internet service and 24x7 local customer support.
We’ve been a part of your community for years, connecting you to services you want and need to stay productive, informed and entertained. We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. We appreciate the trust you have placed in us and we will continue to help make the impossible possible with a customer-centric vision that makes the lives of those we serve measurably better.
Location
Hours
Reviews
3.9
759 reviews
5 stars
508
4 stars
25
3 stars
25
2 stars
32
1 star
169
What are people saying?
AI-generated from recent customer reviews
Service Quality
Technicians, especially Anthony and Nicholas, received high praise for their professionalism, efficiency, and ability to resolve issues quickly.
Customer Support
Customers appreciated the courteous and knowledgeable service provided by technicians, with many noting their willingness to explain issues and solutions.
Timeliness
Many reviews highlighted the prompt arrival and quick service of technicians, contributing to a positive customer experience.
Billing Concerns
Several customers expressed dissatisfaction with rising costs and unclear billing practices, indicating a need for better communication regarding pricing.
Overall Satisfaction
Despite some billing issues, the majority of reviews reflected a high level of satisfaction with the service provided, recommending the company to others.
- CGCharles GroganNov 14, 20255.0The staff members were extremely friendly and helpful. Isabel went the extra mile in getting my account set up. I would definitely recommend them for service that is designed to meet your needs.
- TSTerry SansomNov 7, 20255.0Nicholas was very prompt on arrival, Very thorough and trying to solve the problem and did! Very kind, friendly, he was careful of anything on the property! Would recommend him to everyone!
- LJLisa JacksonNov 6, 20255.0Nicholas did an outstanding job of resolving our connectivity issue in a very timely manner. He made sure that the small details were addressed and ensured that everything was satisfactory before finishing work.
- ARAngela RolandNov 3, 20255.0A big thank you to Alexandria Lathan at the Belton Astound office for your help in activating my Astound Mobile account and transferring my phone number . My previous mobile service made thus process very difficult. Thank you for your patience and knowledge in completing this process.
- FBFrank BruceNov 2, 20253.0Sneaky price hikes do NOT go unnoticed, ma'am. Same everything from last year and you still managed to charge me more for the same service a year later. Not to mention your installers left my yard aesthetically unpleasant after running your fiber optic cables thru-out my neighborhood.
Frequently Asked Questions About Astound | Belton
Does Astound offer a price lock?
Yes, Astound offers a 2 year price lock on any speed.
Do I need a contract to get internet services?
Astound Broadband does not require a mandatory contract for internet services.
Can I bring my own modem/router?
Yes, customers can use their own modem/router with 1500 Mbps. Please refer to the recommended guidelines for equipment needed for speed tiers above 1 gig.
Learn more: https://www.astound.com/support/internet/bring-your-own-modem/
How long does it take for services to be installed at my home?
You can schedule a move up to 30 days prior to your move in date. If you’re eligible for self-installation then services can be activated as soon as you move in.
Read our full Astound Broadband moving checklist: https://www.astound.com/support/internet/moving-checklist/
Does Astound offer self installation?
Yes, you can set up your Astound modem by following the steps in our self-installation guide. Other equipment will require a technician to visit your home to professionally install the equipment. Learn more: https://www.astound.com/support/internet/self-installation-guide/
What internet speeds does Astound offer?
Astound offers a number of speed options including 300 Mbps, 600 Mbps, 1 Gig, 1.5 Gig, 2 Gig, and 5 Gig. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas.
Learn more: https://www.astound.com/internet/
Is fiber internet available with Astound Broadband?
Yes! Astound’s fiber powered network is available in select locations with speeds up to 5 Gig. The use of optical fiber enables higher internet speeds than other forms of communication, such as copper wire, that drastically reduce bandwidth. Learn more: https://www.astound.com/internet/gig/
What wireless home internet services are available?
Astound Broadband offers a number of wireless home internet services to best fit your needs. Enhanced Whole Home WiFi delivers fast and reliable WiFi throughout your home through the use of multiple access points and TrueMesh technology.
Learn more: https://www.astound.com/internet/wifi/
Does Astound offer internet security?
Yes, you can access the best wireless internet security features and tools including threat scans, family safe browsing, VPN protection, and password management – all managed by one easy to use mobile app.
Learn more: https://www.astound.com/internet/wifi/security/
What is Astound Mobile?
Astound Mobile is the newest product offering from award-winning Astound Broadband. Riding on one of the most powerful networks with fast and reliable 5G service in all 50 states and US Territories (American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands), you can stream, browse, talk and text with confidence. Astound Mobile provides flexibility that allows you to pick and choose the services that best align with your needs. Astound provides the superfast speed combination of home internet and mobile services that are fully capable and ready to handle your every streaming video/audio, gaming, social media and web surfing need. Choose from individual data plans as low as $15/mo/line.
See our pricing, plans and promotions: https://www.astound.com/mobile/plans-and-pricing/
What type of data plans does Astound Mobile offer?
Astound Mobile provides several options so you can choose a plan that works best for your household including 1.5 GB, 3 GB, Unlimited, and Unlimited+ for HD video streaming.
Can I bundle my internet and mobile services?
Yes! Astound Broadband offers a number of ways to build the perfect plan that best fits your needs and lifestyle.
Build your perfect plan: https://www.astound.com/shop/build-a-plan/
What TV packages are available with Astound?
Astound TV packages give you the power to choose the entertainment that’s right for you. Choose from one of our carefully curated packages. We offer popular networks for whatever you’re into – local broadcast, sports, music, news, movies, the works—Astound TV has you covered. To see what packages are available and the channel lineup, check your address to reveal TV packages that are available at your home.
Learn more: https://www.astound.com/tv/packages/
Can I stream TV apps with Astound?
Yes! Stream all your favorite entertainment in one place on the most popular streaming apps including Prime Video, Netflix, Hulu, and Max.
What is the Astound TV+ app?
Astound TV+ is our TV app that lets you turn your phone/tablet/devices into a TV. Enjoy streaming of live TV, On Demand and cloud DVR recordings (via My Shows folder) on your personal device as part of your subscription to our TV & Internet service.
Learn more: https://www.astound.com/tv/astound-tv-plus/
Does Astound offer any price lock on internet speeds?
Yes, Astound offers a 2 year price lock on any speed.
Is a contract required to get internet services from Astound?
Astound Broadband does not require a mandatory contract for internet services.
Can I use my own modem or router with Astound's services?
Yes, customers can use their own modem/router with 1500 Mbps speeds. For speeds above 1 gig, please refer to the recommended equipment guidelines.
How soon can my Astound internet service be installed?
You can schedule a move up to 30 days prior. If eligible for self-installation, service can be activated as soon as you move in.
Does Astound offer self-installation options?
Yes, you can set up your Astound modem with a self-installation guide. Other equipment requires a technician visit.
What internet speeds are available with Astound?
Astound offers speeds including 300 Mbps, 600 Mbps, 1 Gig, 1.5 Gig, 2 Gig, and 5 Gig, depending on location.
Is fiber internet available at the Astound Belton location?
Yes, Astound's fiber powered network is available in select locations with speeds up to 5 Gig.
What payment options does Astound accept at the Belton location?
Astound accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
What are the business hours for Astound in Belton?
Open Monday through Friday from 9:00 AM to 6:00 PM. Closed on Saturdays and Sundays.
What nearby restaurants can I visit before or after visiting Astound Belton?
You can enjoy dining at nearby Taco Cowboy, Bubba's Pizza & BBQ Togo, or Pa's Country Kitchen, all within a short distance.
Are there local services near Astound Belton for home improvements or repairs?
Yes, nearby services include Rich Services Air Conditioning & Electrical and R & R Roofing, which can assist with HVAC and roofing needs.
What nearby businesses could be helpful for storage or pet services when visiting Astound Belton?
Mount Storage offers self-storage solutions, and Ruff Puppy Boarding & Training provides pet services near Astound Belton.