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About
Internet Service ProviderBusiness Networking CompanySatellite and Cable Television Sales and Installation ServiceTelecommunications Service ProviderTelephone CompanyWeb Hosting CompanyTelecommunications Equipment SupplierBusiness Internet ServiceCable & Satellite Television Services
Astound connects you to a world of astounding possibilities with our award-winning internet service and 24x7 local customer support.
We’ve been a part of your community for years, connecting you to services you want and need to stay productive, informed and entertained. We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. We appreciate the trust you have placed in us and we will continue to help make the impossible possible with a customer-centric vision that makes the lives of those we serve measurably better.
Location
Hours
Reviews
3.9
800 reviews
5 stars
547
4 stars
25
3 stars
25
2 stars
32
1 star
171
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, knowledge, and helpfulness of technicians, particularly Anthony and Alexandria, highlighting their ability to resolve issues quickly and efficiently.
Service Speed
Numerous reviews noted the quick response times and fast service provided by technicians, often resolving issues within minutes.
Mixed Experiences
While many customers had positive experiences, some expressed frustration with customer service accessibility and unexpected price increases.
Technical Expertise
Technicians were frequently described as knowledgeable and thorough, effectively diagnosing and fixing issues.
- JDJames Dickens5 days ago5.0Very amazing in great service would count on him for anything and would love to have him back!!!!!!
- BCBarbara Ann Cox5 days ago5.0Anthony was very professional, pleasant, and knew exactly what was going on with my Internet. He also knew exactly how to fix it. I would definitely recommend Anthony if you have Internet problems, connection problems, or Wi-Fi problems. Anthony is your go to Guy. I cannot say enough good things about Anthony. If I ever have any issues again, I hope Anthony gets to come to my house. Five stars is not enough for Anthony. He deserves at least 10.
- TMTeresa MarvinDec 29, 20255.0I have been with Astound for 3 years Mrs Alexander provides exceptional service and ensuring all my concerns were answered. ❤️
- JTJoseph ThoughtDec 29, 20251.0This bogus company needs to be shutdown immediately. The costumer service is by far the worst in America
- GMGerald MenocheDec 18, 20255.0Great experience with Alexandria at the Astound Belton Office today. She enrolled me in an Astound 1000mbps (1Gig) internet plan at a monthly rate for life of $40 including 3 free months, a $200 gift card, free professional installation and free WIFI modem/router. She was very helpful and pleasant, She deserves a raise if you ask me. Giving her a well deserved 5 stars for her customer service.
Frequently Asked Questions About Astound | Belton
Does Astound offer a price lock?
Yes, Astound offers a 2 year price lock on any speed.
Do I need a contract to get internet services?
Astound Broadband does not require a mandatory contract for internet services.
Can I bring my own modem/router?
Yes, customers can use their own modem/router with 1500 Mbps. Please refer to the recommended guidelines for equipment needed for speed tiers above 1 gig.
Learn more: https://www.astound.com/support/internet/bring-your-own-modem/
How long does it take for services to be installed at my home?
You can schedule a move up to 30 days prior to your move in date. If you’re eligible for self-installation then services can be activated as soon as you move in.
Read our full Astound Broadband moving checklist: https://www.astound.com/support/internet/moving-checklist/
Does Astound offer self installation?
Yes, you can set up your Astound modem by following the steps in our self-installation guide. Other equipment will require a technician to visit your home to professionally install the equipment. Learn more: https://www.astound.com/support/internet/self-installation-guide/
What internet speeds does Astound offer?
Astound offers a number of speed options including 300 Mbps, 600 Mbps, 1 Gig, 1.5 Gig, 2 Gig, and 5 Gig. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas.
Learn more: https://www.astound.com/internet/
Is fiber internet available with Astound Broadband?
Yes! Astound’s fiber powered network is available in select locations with speeds up to 5 Gig. The use of optical fiber enables higher internet speeds than other forms of communication, such as copper wire, that drastically reduce bandwidth. Learn more: https://www.astound.com/internet/gig/
What wireless home internet services are available?
Astound Broadband offers a number of wireless home internet services to best fit your needs. Enhanced Whole Home WiFi delivers fast and reliable WiFi throughout your home through the use of multiple access points and TrueMesh technology.
Learn more: https://www.astound.com/internet/wifi/
Does Astound offer internet security?
Yes, you can access the best wireless internet security features and tools including threat scans, family safe browsing, VPN protection, and password management – all managed by one easy to use mobile app.
Learn more: https://www.astound.com/internet/wifi/security/
What is Astound Mobile?
Astound Mobile is the newest product offering from award-winning Astound Broadband. Riding on one of the most powerful networks with fast and reliable 5G service in all 50 states and US Territories (American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands), you can stream, browse, talk and text with confidence. Astound Mobile provides flexibility that allows you to pick and choose the services that best align with your needs. Astound provides the superfast speed combination of home internet and mobile services that are fully capable and ready to handle your every streaming video/audio, gaming, social media and web surfing need. Choose from individual data plans as low as $15/mo/line.
See our pricing, plans and promotions: https://www.astound.com/mobile/plans-and-pricing/
What type of data plans does Astound Mobile offer?
Astound Mobile provides several options so you can choose a plan that works best for your household including 1.5 GB, 3 GB, Unlimited, and Unlimited+ for HD video streaming.
Can I bundle my internet and mobile services?
Yes! Astound Broadband offers a number of ways to build the perfect plan that best fits your needs and lifestyle.
Build your perfect plan: https://www.astound.com/shop/build-a-plan/
What TV packages are available with Astound?
Astound TV packages give you the power to choose the entertainment that’s right for you. Choose from one of our carefully curated packages. We offer popular networks for whatever you’re into – local broadcast, sports, music, news, movies, the works—Astound TV has you covered. To see what packages are available and the channel lineup, check your address to reveal TV packages that are available at your home.
Learn more: https://www.astound.com/tv/packages/
Can I stream TV apps with Astound?
Yes! Stream all your favorite entertainment in one place on the most popular streaming apps including Prime Video, Netflix, Hulu, and Max.
What is the Astound TV+ app?
Astound TV+ is our TV app that lets you turn your phone/tablet/devices into a TV. Enjoy streaming of live TV, On Demand and cloud DVR recordings (via My Shows folder) on your personal device as part of your subscription to our TV & Internet service.
Learn more: https://www.astound.com/tv/astound-tv-plus/
Does Astound offer any price lock on internet speeds?
Yes, Astound offers a 2 year price lock on any speed.
Is a contract required to get internet services from Astound?
Astound Broadband does not require a mandatory contract for internet services.
Can I use my own modem or router with Astound's services?
Yes, customers can use their own modem/router with 1500 Mbps speeds. For speeds above 1 gig, please refer to the recommended equipment guidelines.
How soon can my Astound internet service be installed?
You can schedule a move up to 30 days prior. If eligible for self-installation, service can be activated as soon as you move in.
Does Astound offer self-installation options?
Yes, you can set up your Astound modem with a self-installation guide. Other equipment requires a technician visit.
What internet speeds are available with Astound?
Astound offers speeds including 300 Mbps, 600 Mbps, 1 Gig, 1.5 Gig, 2 Gig, and 5 Gig, depending on location.
Is fiber internet available at the Astound Belton location?
Yes, Astound's fiber powered network is available in select locations with speeds up to 5 Gig.
What payment options does Astound accept at the Belton location?
Astound accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
What are the business hours for Astound in Belton?
Open Monday through Friday from 9:00 AM to 6:00 PM. Closed on Saturdays and Sundays.
What nearby restaurants can I visit before or after visiting Astound Belton?
You can enjoy dining at nearby Taco Cowboy, Bubba's Pizza & BBQ Togo, or Pa's Country Kitchen, all within a short distance.
Are there local services near Astound Belton for home improvements or repairs?
Yes, nearby services include Rich Services Air Conditioning & Electrical and R & R Roofing, which can assist with HVAC and roofing needs.
What nearby businesses could be helpful for storage or pet services when visiting Astound Belton?
Mount Storage offers self-storage solutions, and Ruff Puppy Boarding & Training provides pet services near Astound Belton.