Cox Store

3.8
410 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Warwick. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
400 Bald Hill Rd., Warwick, RI
02886, United States

Hours

Reviews

3.8
410 reviews
5 stars
203
4 stars
76
3 stars
47
2 stars
20
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, many expressed frustration with poor phone support and long wait times.

Service Reliability

Numerous reviews highlighted issues with internet reliability, including frequent outages and poor performance.

Billing Issues

Customers reported dissatisfaction with billing practices, including unexpected charges and lack of transparency regarding fees.

In-Store Experience

In-store visits received mixed reviews; some customers appreciated the quick service, while others criticized the check-in process and management.

Staff Performance

Certain employees received high praise for their exceptional service, while others were noted for being unhelpful or rude.
  • WP
    William Phelps
    Nov 4, 2025
    3.0
    39 minutes of watching them fumble around trying to fix a cell phone and then giving up and sending me to Best Buy Geek Squad.
  • HG
    Helen Griffiths
    Sep 27, 2025
    5.0
    Friendly staff
  • NW
    Nicole Wlock
    Sep 9, 2025
    1.0
    This provider is horrible, it will just randomly go out every couple of days and it is not reliable at all.
  • LA
    Larry and Sergio's autoservice
    Aug 15, 2025
    5.0
    Great customer service was very professional and friendly
  • JG
    jason gonsalves
    Aug 7, 2025
    5.0
    In and out

Frequently Asked Questions About Cox Store

What products and services does the Cox Store in Warwick offer?

The Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, the latest mobile devices including Apple and Samsung, TV and streaming services, home phone, equipment pick up and drop off, bill payment, and cable and streaming service.

What are the store hours for the Cox Store in Warwick?

The Cox Store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 5:00 PM. On holidays like December 24 and December 31, it closes earlier at 4:00 PM, and it is closed on Thanksgiving, Christmas, and New Year's Day.