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Cox Store

3.8
(419 reviews)

Business Details

400 Bald Hill Rd., Warwick, RI
02886, United States
(401) 773-7800

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Warwick. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
400 Bald Hill Rd., Warwick, RI
02886, United States

Hours

Reviews

3.8
419 reviews
5 stars
208
4 stars
77
3 stars
47
2 stars
20
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, many expressed frustration with poor service, long wait times, and unhelpful phone support.

Service Reliability

Numerous reviews highlighted issues with internet reliability, including frequent outages and slow service, leading to dissatisfaction among customers.

Pricing Concerns

Customers frequently complained about high prices, unexpected charges, and lack of discounts for long-term customers, indicating a perception of unfair pricing practices.

Store Experience

The in-store experience received mixed reviews; while some found the staff helpful and efficient, others criticized the check-in process and management's professionalism.
  • MR
    Mathew Richardson
    1 day ago
    1.0
    Will only help you if you want to sign up for something or upgrade something. If you need any help with anything other than a purchase they are completely useless for anything customer service related. They will tell you they are separate from their own customer care and cant help with anything.
  • VV
    Valentin
    Feb 3, 2026
    5.0
    First time in the store, they help me to understand about my service, Betty friendly took time to listen to me.Ok Next day I got my cable.
  • LN
    Lynn Nowicki
    Jan 10, 2026
    4.0
    I needed an upgrade on my equipment, they gave me the new set up to do myself, if I need help with it, they'll send someone to do it for me for $100
  • JB
    justin b
    Jan 9, 2026
    1.0
    Look elsewhere if you can. I keep sending money but I don't know what for. The lack of solid hardware and the shotty service, hardly an internet service provider in my mind. Severe degradation of service lately. Might see a merger happen soon if we're lucky
  • DG
    Doddie Golato
    Dec 17, 2025
    5.0
    A gentleman named Ratha was extreme helpful, knowledgeable and polite. So very helpful and kind.

Frequently Asked Questions About Cox Store

What products and services does the Cox Store in Warwick offer?

The Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, the latest mobile devices including Apple and Samsung, TV and streaming services, home phone, equipment pick up and drop off, bill payment, and cable and streaming service.

What are the store hours for the Cox Store in Warwick?

The Cox Store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 5:00 PM. On holidays like December 24 and December 31, it closes earlier at 4:00 PM, and it is closed on Thanksgiving, Christmas, and New Year's Day.

Brand Certified Facts from Cox Store

Cox Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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