Cox Store

3.8
417 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Warwick. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
400 Bald Hill Rd., Warwick, RI
02886, United States

Hours

Reviews

3.8
417 reviews
5 stars
206
4 stars
78
3 stars
47
2 stars
20
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees like Andrew, Peter, and Evelyn for their exceptional service.

Service Reliability

Numerous reviews highlighted issues with internet reliability, including frequent outages and poor service quality, leading to customer dissatisfaction.

Billing Issues

Several customers expressed frustration over billing practices, including unexpected charges and lack of transparency regarding pricing.

Store Experience

While some customers had positive experiences in-store, others reported inefficiencies and poor management, particularly regarding the check-in process and service wait times.
  • LN
    Lynn Nowicki
    2 days ago
    4.0
    I needed an upgrade on my equipment, they gave me the new set up to do myself, if I need help with it, they'll send someone to do it for me for $100
  • JB
    justin b
    3 days ago
    1.0
    Look elsewhere if you can. I keep sending money but I don't know what for. The lack of solid hardware and the shotty service, hardly an internet service provider in my mind. Severe degradation of service lately. Might see a merger happen soon if we're lucky
  • HT
    Heather Taylor
    Dec 18, 2025
    1.0
    FILED FCC COMPLAINT AN THEY LIED TO THE FCC
  • DG
    Doddie Golato
    Dec 17, 2025
    5.0
    A gentleman named Ratha was extreme helpful, knowledgeable and polite. So very helpful and kind.
  • WP
    William Phelps
    Nov 4, 2025
    3.0
    39 minutes of watching them fumble around trying to fix a cell phone and then giving up and sending me to Best Buy Geek Squad.

Frequently Asked Questions About Cox Store

What products and services does the Cox Store in Warwick offer?

The Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, the latest mobile devices including Apple and Samsung, TV and streaming services, home phone, equipment pick up and drop off, bill payment, and cable and streaming service.

What are the store hours for the Cox Store in Warwick?

The Cox Store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 5:00 PM. On holidays like December 24 and December 31, it closes earlier at 4:00 PM, and it is closed on Thanksgiving, Christmas, and New Year's Day.