Brand Certified
Cox Store
3.8(769 reviews)
Certified by Cox Store • Feb 22, 2026
Business Details
1224 North Main St., Providence, RI
02904, United States
Certified by Cox Store • Feb 22, 2026
(401) 270-5000
Certified by Cox Store • Feb 22, 2026
https://www.cox.com/residential/local/stores/ri/providence/1224-north-main-st.html
Certified by Cox Store • Feb 22, 2026
About
Certified by Cox Store • Feb 22, 2026
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Providence. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Certified by Cox Store • Feb 22, 2026
Hours
Certified by Cox Store • Feb 22, 2026
Reviews
3.8
769 reviews
5 stars
379
4 stars
136
3 stars
79
2 stars
38
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude and unhelpful interactions.
Service Issues
Numerous reviews highlighted ongoing issues with internet service reliability, including frequent outages and poor technical support.
Long Wait Times
Many customers expressed frustration with long wait times both in-store and for customer service responses.
Billing Problems
Several customers reported issues with billing, including unexpected charges and difficulties in resolving payment disputes.
Staff Performance
While some staff members received commendations for their professionalism and assistance, others were criticized for their lack of knowledge and efficiency.
- ABAngela BFeb 4, 20261.0Employees at this location have to be some of the most unprofessional I have ever encountered . Gave my elderly father a hard time picking up equipment , when we were advised to do so from the phone rep due to ups failing to deliver the equipment . There’s so much I want to say but I don’t know the proper channel to do so
- MLMaria LucianoJan 11, 20265.0Persona es muy amable .
- LTLaura TangherliniDec 2, 20255.0Great staff. Very efficient
- GEgwen etheridgeNov 22, 20253.0To long waiting
- AMAmy MarshNov 15, 20255.0Jose Pena was an incredible help in setting up our Cox Mobile. He was patient, thorough, and transparent during the entire process. We have never had better service at this location.
Brand Certified Facts from Cox Store
Cox Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website