Business Details
About
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Providence. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.8
768 reviews
5 stars
378
4 stars
136
3 stars
79
2 stars
38
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for their helpfulness and efficiency, others were criticized for being rude or unhelpful.
Wait Times
Many customers reported long wait times both in-store and for customer service, leading to frustration.
Service Issues
Numerous reviews highlighted ongoing issues with internet service reliability and technical support, with many customers expressing dissatisfaction.
Billing Concerns
Several customers raised issues regarding billing practices, including unexpected charges and difficulties in resolving billing disputes.
Staff Performance
While some customers praised individual staff members for their professionalism and assistance, others experienced poor service, indicating inconsistency in staff performance.
- MLMaria Luciano1 day ago5.0Persona es muy amable .
- LTLaura TangherliniDec 2, 20255.0Great staff. Very efficient
- GEgwen etheridgeNov 22, 20253.0To long waiting
- AMAmy MarshNov 15, 20255.0Jose Pena was an incredible help in setting up our Cox Mobile. He was patient, thorough, and transparent during the entire process. We have never had better service at this location.
- TMTiana MirandaOct 21, 20251.0The assistant manger Elena called me back to back to back multiple times leaving voicemails to answer or she’ll disconnect my services because apparently she still had me at my old address even though my account shows my updated address i called and said I’m at work please give me five minutes and she says ok and begins to call back to back to back to back soon as we hang up leaving more messages saying answer or I’ll shut off your services right now which are paid in full so she has to right to do or say horrible rude service lady is nuts
Frequently Asked Questions About Cox Store
What products and services can I find at the Cox Store in Providence?
The Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, the latest Apple and Samsung mobile devices, TV and streaming services, home phone, and accessories. They also provide equipment pick up and drop off, bill payment, and personalized support.
What are the business hours of the Cox Store in Providence?
The Cox Store is open Monday through Saturday from 10:00 AM to 6:00 PM and closed on Sundays. Special holiday hours include closing on November 27 and December 25, and shorter hours (10:00 AM to 4:00 PM) on December 24 and 31.
What payment options are accepted at the Cox Store?
The Cox Store accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Where is the Cox Store located in Providence?
The Cox Store is located at 1224 North Main St., Providence, RI 02904, United States.
Does the Cox Store offer support for gaming, remote work, or streaming needs?
Yes, the Cox Store is equipped to support gamers, remote workers, and streaming fans by providing ultra-fast Internet plans, mobile plans, devices, and personalized support.
How can I find the Cox Store using public transportation or nearby landmarks?
The Cox Store is near landmarks such as St. Raymond's Church and O'Reilly Auto Parts. Visitors can use these points of interest to locate the store easily while navigating Providence.
What nearby dining options are available near the Cox Store?
Nearby dining options include Dunkin Donuts, Sandwich Hut, Asian Palace, and Yama Fuji, allowing customers to enjoy coffee, sandwiches, Chinese, and sushi before or after visiting the Cox Store.
Are there any nearby automotive services close to the Cox Store?
Yes, there are several automotive services nearby such as O'Reilly Auto Parts, AutoZone Auto Parts, Pep Boys, and multiple Speedway gas stations for convenience and auto needs.
Can I pick up or drop off equipment at the Cox Store in Providence?
Yes, the Cox Store provides equipment pick up and drop off services for your convenience.
Does the Cox Store provide any exclusive offers or deals?
Yes, customers can take advantage of exclusive offers on Internet and Mobile plans, as well as get the latest devices and accessories.