Cox Store

4.0
163 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Lincoln. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
613 C George Washington Highway, Lincoln, RI
02865, United States

Hours

Reviews

4.0
163 reviews
5 stars
97
4 stars
29
3 stars
8
2 stars
5
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of individual employees providing outstanding service.

Service Issues

Several reviews highlighted ongoing issues with service reliability, including frequent interruptions and billing problems, leading some customers to consider switching providers.

Wait Times

Customers reported mixed experiences regarding wait times, with some experiencing long waits while others noted quick service.

Billing Concerns

There were numerous complaints about rising prices and billing practices, with customers expressing frustration over unexpected charges and difficulties in managing their accounts.
  • CB
    Charlie Beausejour
    Jan 1, 2026
    1.0
    This is actually about Cox Communications online and phone service. They were fine when I signed up with them just over a year ago. I decided to close my account, at first for a month, because my bill went up by $9+. I then decided to close my account. The person said he saw the problem and would fix it and send my money back. I waited over a week, then when I looked in the app, it showed it would go for my return month. So, I called to cancel once again. That was done. I spoke to three people in the same day and kept telling them to send me a return label. They said if I go to UPS, they have their address and can make the label themselves. I went and they said I needed the label. They don't have Cox in their system. The app wouldn't let me call or text with anyone, so I had to take it to a Cox stores about 5 miles from here--I don't drive!
  • JS
    Joaquim Santos
    Oct 1, 2025
    4.0
    Hopefully I got or I should say they everything settled.
  • JR
    Juan Romero
    Sep 16, 2025
    5.0
    Buen parqueo buena ubicación
  • ML
    Mark Leach
    Jul 25, 2025
    5.0
    Great customer service!
  • BB
    Bella
    Jul 22, 2025
    5.0
    Quick service nice ppl

Frequently Asked Questions About Cox Store

What products and services does the Cox Store in Lincoln offer?

The Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, Apple and Samsung mobile devices, TV and streaming services, home phone services, and related accessories. Services include home internet, mobile cellular service, cable and streaming, equipment pick up and drop off, and bill payment.

Where is the Cox Store in Lincoln located?

The Cox Store is located at 613 C George Washington Highway, Lincoln, RI 02865, USA.