Business Details
About
Internet Service ProviderCable & Satellite Television ServicesBusiness Internet ServiceWiFiTelephone Company
Blue Ridge provides reliable and affordable high-speed internet, advanced WiFi, streaming and TV, security, and phone services to homes and businesses throughout Northeastern Pennsylvania. Products available include speeds up to 2 Gig, Unlimited Data, HomeFi whole-home WiFi by eero, eero Plus, Smart Home Security, Blue Ridge Stream, Blue Ridge Mobile, Premium Streaming Services (HBO Max and EPIX), Local Live TV, HD Channels, 4K Streaming, Cloud DVR, Premium TV (HBO, Showtime, Cinemax, Starz), Sports Packages (NBA League Pass, NHL Center Ice, MLB Extra Innings & MLS Direct Kick), Music Channels, Spanish Channels, On Demand movies & shows, Pay Per View, Unlimited Local and Long Distance Calling, Over 10 included Calling Features, Online Account Management, and much more.
Location
Hours
Reviews
3.0
497 reviews
5 stars
167
4 stars
62
3 stars
57
2 stars
32
1 star
179
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service quality, including frequent internet outages and buffering issues.
Customer Service
Customer service experiences varied, with many reviews highlighting long wait times and unhelpful staff, although some praised individual representatives.
Pricing Issues
Numerous customers expressed dissatisfaction with high prices and frequent price increases, feeling that the service does not justify the cost.
Limited Options
Many customers noted the lack of competition in the area, feeling trapped by the company's monopoly.
Equipment Problems
Several reviews mentioned issues with equipment, including malfunctioning boxes and poor internet performance.
- OOOppup6 days ago1.0Never had internet go down as often as Blue Ridge does. Every day for hours it goes down
- AGAustin GutekunstNov 14, 20251.0They’ve monopolized the market, so they can now charge $90/month for their cheapest speed. SOULLESS COMPANY
- SCSarah CadenasNov 5, 20255.0Just spoke with Caitlin. She was very helpful and understanding. Excellent customer service! I wish all representatives were like her! She resolved our internet issue quickly and efficiently. We will continue to be a customer of Blue Ridge for a very long time!
- MCMike COct 29, 20253.0It's the local cable monster. Overall decent service but have definitely gotten used to being a monopoly.
- CJChristopher JonesOct 28, 20251.0Service is beyond trash. If this company didn't have a monopoly in this area, I would sign up for literally anything else. The prices are outrageous, and the selection is extremely limited. 90 plus dollars just to get less than 20 so called basic channels.
Frequently Asked Questions About Blue Ridge
What services does Blue Ridge offer to residential and business customers in Northeastern Pennsylvania?
Blue Ridge provides high-speed internet up to 2 Gig, Unlimited Data, advanced WiFi with eero HomeFi, digital cable and TV with premium channels and sports packages, Home Security, digital phone services, and mobile options.
What are the business hours of Blue Ridge?
Blue Ridge is open Monday through Friday from 8:00 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays and major holidays.
Which premium TV channels and sports packages are available through Blue Ridge?
Blue Ridge offers premium channels like HBO, Showtime, Cinemax, Starz, and sports packages including NBA League Pass, NHL Center Ice, MLB Extra Innings, and MLS Direct Kick.
How can I contact Blue Ridge customer service?
You can reach Blue Ridge customer service by calling +1 570-421-0780 or emailing csr@brctv.com.
Does Blue Ridge provide services in Spanish?
Yes, Blue Ridge offers services in both English and Spanish.
What payment options does Blue Ridge accept?
Blue Ridge accepts payment via cash, check, Discover, Mastercard, and Visa.
Where is Blue Ridge located?
Blue Ridge is located at 920 Ehler Street, Stroudsburg, PA 18360, United States.
Are there any places near Blue Ridge where I can shop or dine before or after my visit?
Yes, nearby places include Sears department store for shopping, Arlington Diner for dining, and Weis Markets grocery store for convenience.
Is there a bank or ATM close to Blue Ridge for customers who need banking services?
Yes, M&T Bank and an M&T Bank ATM are located near Blue Ridge for convenient banking services.
What automotive services are available near Blue Ridge?
Nearby automotive-related businesses include Roberto CDJR Family for automotive repair, Chrysler Dodge of the Poconos as a car dealer, Gray Chrysler Dodge Jeep Ram offering automotive sales and repair, and Ace Trucking and Repairs for truck repair and tire services.