Blue Ridge

3.0
497 reviews
Blue Ridge Google Cover Photo

About

Internet Service ProviderCable & Satellite Television ServicesBusiness Internet ServiceWiFiTelephone Company
Blue Ridge provides reliable and affordable high-speed internet, advanced WiFi, streaming and TV, security, and phone services to homes and businesses throughout Northeastern Pennsylvania. Products available include speeds up to 2 Gig, Unlimited Data, HomeFi whole-home WiFi by eero, eero Plus, Smart Home Security, Blue Ridge Stream, Blue Ridge Mobile, Premium Streaming Services (HBO Max and EPIX), Local Live TV, HD Channels, 4K Streaming, Cloud DVR, Premium TV (HBO, Showtime, Cinemax, Starz), Sports Packages (NBA League Pass, NHL Center Ice, MLB Extra Innings & MLS Direct Kick), Music Channels, Spanish Channels, On Demand movies & shows, Pay Per View, Unlimited Local and Long Distance Calling, Over 10 included Calling Features, Online Account Management, and much more.

Location

Blue Ridge
920 Ehler Street, Stroudsburg, PA
18360, United States

Hours

Reviews

3.0
497 reviews
5 stars
167
4 stars
62
3 stars
57
2 stars
32
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service quality, including frequent internet outages and buffering issues.

Customer Service

Customer service experiences varied, with many reviews highlighting long wait times and unhelpful staff, although some praised individual representatives.

Pricing Issues

Numerous customers expressed dissatisfaction with high prices and frequent price increases, feeling that the service does not justify the cost.

Limited Options

Many customers noted the lack of competition in the area, feeling trapped by the company's monopoly.

Equipment Problems

Several reviews mentioned issues with equipment, including malfunctioning boxes and poor internet performance.
  • OO
    Oppup
    6 days ago
    1.0
    Never had internet go down as often as Blue Ridge does. Every day for hours it goes down
  • AG
    Austin Gutekunst
    Nov 14, 2025
    1.0
    They’ve monopolized the market, so they can now charge $90/month for their cheapest speed. SOULLESS COMPANY
  • SC
    Sarah Cadenas
    Nov 5, 2025
    5.0
    Just spoke with Caitlin. She was very helpful and understanding. Excellent customer service! I wish all representatives were like her! She resolved our internet issue quickly and efficiently. We will continue to be a customer of Blue Ridge for a very long time!
  • MC
    Mike C
    Oct 29, 2025
    3.0
    It's the local cable monster. Overall decent service but have definitely gotten used to being a monopoly.
  • CJ
    Christopher Jones
    Oct 28, 2025
    1.0
    Service is beyond trash. If this company didn't have a monopoly in this area, I would sign up for literally anything else. The prices are outrageous, and the selection is extremely limited. 90 plus dollars just to get less than 20 so called basic channels.

Frequently Asked Questions About Blue Ridge

What services does Blue Ridge offer to residential and business customers in Northeastern Pennsylvania?

Blue Ridge provides high-speed internet up to 2 Gig, Unlimited Data, advanced WiFi with eero HomeFi, digital cable and TV with premium channels and sports packages, Home Security, digital phone services, and mobile options.

What are the business hours of Blue Ridge?

Blue Ridge is open Monday through Friday from 8:00 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays and major holidays.