Blue Ridge

2.5
172 reviews
Blue Ridge Google Cover Photo

Business Details

112 Bennett Avenue, Milford, PA
18337, United States
(570) 296-8200
https://www.brctv.com/

About

Internet Service ProviderCable & Satellite Television ServicesBusiness Internet ServiceWiFiTelephone CompanyBlue Ridge Communications
Blue Ridge provides reliable and affordable high-speed internet, advanced WiFi, streaming and TV, security, and phone services to homes and businesses throughout Northeastern Pennsylvania and parts of New York. Products available include speeds up to 2 Gig, Unlimited Data, HomeFi whole-home WiFi by eero, eero Plus, Smart Home Security, Blue Ridge Stream, Blue Ridge Mobile, Premium Streaming Services (HBO Max and EPIX), Local Live TV, HD Channels, 4K Streaming, Cloud DVR, Premium TV, Music Channels, Spanish Channels, Unlimited Local and Long Distance Calling, Over 10 included Calling Features, Online Account Management, and much more.

Location

Blue Ridge
112 Bennett Avenue, Milford, PA
18337, United States

Hours

Reviews

2.5
172 reviews
5 stars
42
4 stars
23
3 stars
9
2 stars
6
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the helpfulness and friendliness of the staff, many expressed frustration with long wait times and poor customer service experiences.

Service Reliability

Numerous reviews highlighted issues with internet reliability, including frequent outages and slow speeds, leading to dissatisfaction among customers.

Pricing Concerns

Many customers felt that the pricing was excessively high, especially given the lack of competition in the area, leading to perceptions of being taken advantage of.

Limited Availability

Customers noted the limited hours of operation for in-person service, which contributed to frustration when trying to resolve issues.
  • JC
    Jay Cor
    6 days ago
    5.0
    The one lady inside is awesome to deal with and so very friendly
  • NN
    Noreen
    Dec 23, 2025
    1.0
    I want Adams Cable back. They were a pleasure to deal with. This company wants my 1st born in order to close my seasonal account!
  • IH
    irene hyer
    Nov 18, 2025
    4.0
    Very helpful with my cable changes
  • FB
    Frank Bulfamante
    Nov 15, 2025
    5.0
    I visited the office to exchange my old, outdated modem and switch the primary account holders name. The woman at the counter was polite and very helpful. Thanks !
  • KG
    Krystyna Goral
    Oct 27, 2025
    1.0
    Costumer service keeps you waiting for a rep for a long time. I was on the phone for 2 hours this past Saturday. It’s frustrating not to get a call back. Being a seasonal customer I need to disconnect the cable. I was not aware that BRC is closed on Monday! I wish there was another option.

Frequently Asked Questions About Blue Ridge

What services does Blue Ridge provide in Northeastern Pennsylvania?

Blue Ridge offers high-speed internet up to 2 Gig, Unlimited Data, HomeFi whole-home WiFi by eero, eero Plus, Smart Home Security, streaming and TV packages, digital phone, and business services throughout Northeastern Pennsylvania.

What are Blue Ridge's customer service hours?

Blue Ridge customer service is available Tuesday through Thursday, from 8:00 AM to 5:00 PM. The office is closed on Monday, Friday, Saturday, Sunday, and certain holidays.

Brand Certified Facts from Blue Ridge

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Certified February 08, 2026Yext Knowledge Graph
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