Business Details
About
Internet Service ProviderCable & Satellite Television ServicesBusiness Internet ServiceWiFiTelephone Company
Blue Ridge provides reliable and affordable high-speed internet, advanced WiFi, streaming and TV, security, and phone services to homes and businesses throughout Northeastern Pennsylvania. Products available include speeds up to 2 Gig, Unlimited Data, HomeFi whole-home WiFi by eero, eero Plus, Smart Home Security, Blue Ridge Stream, Blue Ridge Mobile, Premium Streaming Services (HBO Max and EPIX), Local Live TV, HD Channels, 4K Streaming, Cloud DVR, Premium TV (HBO, Showtime, Cinemax, Starz), Sports Packages (NBA League Pass, NHL Center Ice, MLB Extra Innings & MLS Direct Kick), Music Channels, Spanish Channels, On Demand movies & shows, Pay Per View, Unlimited Local and Long Distance Calling, Over 10 included Calling Features, Online Account Management, and much more.
Location
Hours
Reviews
2.5
170 reviews
5 stars
41
4 stars
23
3 stars
9
2 stars
6
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported long wait times and difficulty reaching representatives, with some expressing frustration over unhelpful responses.
Internet Reliability
Numerous reviews highlighted frequent internet outages and inconsistent service, leading to dissatisfaction among users.
Pricing Issues
Customers consistently described the service as overpriced, with complaints about unexpected price increases and poor value for money.
Limited Options
The business operates as a monopoly in the area, leaving customers with no alternative providers, which contributes to dissatisfaction.
Staff Friendliness
While many customers appreciated the friendliness and helpfulness of the staff, this was often overshadowed by service issues.
- IHirene hyer6 days ago4.0Very helpful with my cable changes
- FBFrank BulfamanteNov 15, 20255.0I visited the office to exchange my old, outdated modem and switch the primary account holders name. The woman at the counter was polite and very helpful. Thanks !
- KGKrystyna GoralOct 27, 20251.0Costumer service keeps you waiting for a rep for a long time. I was on the phone for 2 hours this past Saturday. It’s frustrating not to get a call back. Being a seasonal customer I need to disconnect the cable. I was not aware that BRC is closed on Monday! I wish there was another option.
- BSBrian SmithOct 26, 20251.0Internet has been down all weekend. Nobody to call until Tuesday. Pay the extra money and get TDS.
- ASAlfred StrandbergSep 12, 20251.0The worst ever in customer service, a true MONOPOLY,only wish other Cable com40.panies would come to my. Area.$140 a month BASIC cable 8Channels and 1950 rerun channels. Just look at their hours of operation. Going back to Old antenna now.
Frequently Asked Questions About Blue Ridge
What services does Blue Ridge provide in Northeastern Pennsylvania?
Blue Ridge offers high-speed internet up to 2 Gig, Unlimited Data, HomeFi whole-home WiFi by eero, eero Plus, Smart Home Security, streaming and TV packages, digital phone, and business services throughout Northeastern Pennsylvania.
What are Blue Ridge's customer service hours?
Blue Ridge customer service is available Tuesday through Thursday, from 8:00 AM to 5:00 PM. The office is closed on Monday, Friday, Saturday, Sunday, and certain holidays.
Where is Blue Ridge located?
Blue Ridge is located at 112 Bennett Avenue, Milford, Pennsylvania, 18337, USA.
Which premium streaming services does Blue Ridge offer?
Blue Ridge offers premium streaming services including HBO Max and EPIX, along with premium TV channels like HBO, Showtime, Cinemax, and Starz.
Does Blue Ridge provide services in Spanish?
Yes, Blue Ridge supports services in both English and Spanish languages.
What payment methods does Blue Ridge accept?
Blue Ridge accepts payments via Cash, Check, Discover, Mastercard, and Visa.
How can I contact Blue Ridge customer support?
You can contact Blue Ridge customer support by calling +1 570-296-8200 or emailing csr@brctv.com.
Are there accommodations nearby Blue Ridge in Milford?
Yes, nearby accommodations include the Myer Country Motel, FairBridge Inn Express, and Milford Motel, all of which are close to Blue Ridge and convenient for visitors.
What local dining options are near Blue Ridge for visitors?
Visitors can enjoy dining at nearby local restaurants like Balch's Fish Fry, a seafood and American restaurant, and Sparkomatic Cafe and Talkhouse, a café.
Are there any wellness or health services close to Blue Ridge?
Yes, wellness and health services near Blue Ridge include Yevgenity Khesin MD (psychiatrist), Earvanna Hearing Centers, Pike Acupuncture and Wellness, Evers Martin Md (internal medicine), and Karen Ann Quinlan Hospice (hospital and nurse practitioner services).