Blue Ridge

2.5
170 reviews
Blue Ridge Google Cover Photo

About

Internet Service ProviderCable & Satellite Television ServicesBusiness Internet ServiceWiFiTelephone Company
Blue Ridge provides reliable and affordable high-speed internet, advanced WiFi, streaming and TV, security, and phone services to homes and businesses throughout Northeastern Pennsylvania. Products available include speeds up to 2 Gig, Unlimited Data, HomeFi whole-home WiFi by eero, eero Plus, Smart Home Security, Blue Ridge Stream, Blue Ridge Mobile, Premium Streaming Services (HBO Max and EPIX), Local Live TV, HD Channels, 4K Streaming, Cloud DVR, Premium TV (HBO, Showtime, Cinemax, Starz), Sports Packages (NBA League Pass, NHL Center Ice, MLB Extra Innings & MLS Direct Kick), Music Channels, Spanish Channels, On Demand movies & shows, Pay Per View, Unlimited Local and Long Distance Calling, Over 10 included Calling Features, Online Account Management, and much more.

Location

Blue Ridge
112 Bennett Avenue, Milford, PA
18337, United States

Hours

Reviews

2.5
170 reviews
5 stars
41
4 stars
23
3 stars
9
2 stars
6
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported long wait times and difficulty reaching representatives, with some expressing frustration over unhelpful responses.

Internet Reliability

Numerous reviews highlighted frequent internet outages and inconsistent service, leading to dissatisfaction among users.

Pricing Issues

Customers consistently described the service as overpriced, with complaints about unexpected price increases and poor value for money.

Limited Options

The business operates as a monopoly in the area, leaving customers with no alternative providers, which contributes to dissatisfaction.

Staff Friendliness

While many customers appreciated the friendliness and helpfulness of the staff, this was often overshadowed by service issues.
  • IH
    irene hyer
    6 days ago
    4.0
    Very helpful with my cable changes
  • FB
    Frank Bulfamante
    Nov 15, 2025
    5.0
    I visited the office to exchange my old, outdated modem and switch the primary account holders name. The woman at the counter was polite and very helpful. Thanks !
  • KG
    Krystyna Goral
    Oct 27, 2025
    1.0
    Costumer service keeps you waiting for a rep for a long time. I was on the phone for 2 hours this past Saturday. It’s frustrating not to get a call back. Being a seasonal customer I need to disconnect the cable. I was not aware that BRC is closed on Monday! I wish there was another option.
  • BS
    Brian Smith
    Oct 26, 2025
    1.0
    Internet has been down all weekend. Nobody to call until Tuesday. Pay the extra money and get TDS.
  • AS
    Alfred Strandberg
    Sep 12, 2025
    1.0
    The worst ever in customer service, a true MONOPOLY,only wish other Cable com40.panies would come to my. Area.$140 a month BASIC cable 8Channels and 1950 rerun channels. Just look at their hours of operation. Going back to Old antenna now.

Frequently Asked Questions About Blue Ridge

What services does Blue Ridge provide in Northeastern Pennsylvania?

Blue Ridge offers high-speed internet up to 2 Gig, Unlimited Data, HomeFi whole-home WiFi by eero, eero Plus, Smart Home Security, streaming and TV packages, digital phone, and business services throughout Northeastern Pennsylvania.

What are Blue Ridge's customer service hours?

Blue Ridge customer service is available Tuesday through Thursday, from 8:00 AM to 5:00 PM. The office is closed on Monday, Friday, Saturday, Sunday, and certain holidays.