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Internet Service ProviderBusiness Networking CompanySatellite and Cable Television Sales and Installation ServiceTelecommunications Service ProviderTelephone CompanyWeb Hosting CompanyTelecommunications Equipment SupplierBusiness Internet ServiceCable & Satellite Television Services
Astound connects you to a world of astounding possibilities with our award-winning internet service and 24x7 local customer support.
We’ve been a part of your community for years, connecting you to services you want and need to stay productive, informed and entertained. We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. We appreciate the trust you have placed in us and we will continue to help make the impossible possible with a customer-centric vision that makes the lives of those we serve measurably better.
Location
Hours
Reviews
2.6
244 reviews
5 stars
73
4 stars
19
3 stars
13
2 stars
22
1 star
117
What are people saying?
AI-generated from recent customer reviews
Service Reliability
Customers frequently reported unreliable internet service, with many experiencing regular outages and slow speeds.
Customer Service
Numerous reviews highlighted poor customer service experiences, including long wait times, unhelpful responses, and rude interactions.
Pricing Issues
Many customers expressed frustration over unexpected price increases and additional charges, feeling misled about their billing.
Technician Performance
While some technicians received praise for their helpfulness and professionalism, others were criticized for failing to resolve ongoing issues.
- ASAlek SemerikovDec 2, 20251.0Worst Internet provider to ever exist. Wave was bad enough, and it somehow got worse when astound took over. Obviously its scummy corporate greed here. Id be lucky to have good internet from 9am-5pm and anything after I literally have ZERO internet. Astound gives bullcrap excuses over and over again and never fixes anything. Clearly they're shutting off bandwidth during evening hours to save money. Absolutely ridiculous. I want to post a one star every single day until they go out of business for good.
- MSMary SchroederNov 10, 20255.0Fabulous service at Woodburn office. Very patient with me, explained and reexplained with a smile. Excellent service.
- FMFriendly MeatmanOct 25, 20251.0I could say Molalla Communications is a lot better, if you live in Molalla then this BS.
- BGBraelynne GloverOct 9, 20255.0Elliot was wonderful, he got us set up, and showed me how the app works and all! Thank you Elliot! :)
- WWwiley444hotmailAug 2, 20255.0Elliott was amazing!! He figured out the issue was informative and knowledgeable kind and professional. I only want him from now on if I have problems again!
Frequently Asked Questions About Astound | Woodburn
Does Astound offer a price lock?
Yes, Astound offers a 2 year price lock on any speed.
Do I need a contract to get internet services?
Astound Broadband does not require a mandatory contract for internet services.
Can I bring my own modem/router?
Yes, customers can use their own modem/router with 1500 Mbps. Please refer to the recommended guidelines for equipment needed for speed tiers above 1 gig.
Learn more: https://www.astound.com/support/internet/bring-your-own-modem/
How long does it take for services to be installed at my home?
You can schedule a move up to 30 days prior to your move in date. If you’re eligible for self-installation then services can be activated as soon as you move in.
Read our full Astound Broadband moving checklist: https://www.astound.com/support/internet/moving-checklist/
Does Astound offer self installation?
Yes, you can set up your Astound modem by following the steps in our self-installation guide. Other equipment will require a technician to visit your home to professionally install the equipment. Learn more: https://www.astound.com/support/internet/self-installation-guide/
What internet speeds does Astound offer?
Astound offers a number of speed options including 300 Mbps, 600 Mbps, 1 Gig, 1.5 Gig, 2 Gig, and 5 Gig. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas.
Learn more: https://www.astound.com/internet/
Is fiber internet available with Astound Broadband?
Yes! Astound’s fiber powered network is available in select locations with speeds up to 5 Gig. The use of optical fiber enables higher internet speeds than other forms of communication, such as copper wire, that drastically reduce bandwidth. Learn more: https://www.astound.com/internet/gig/
What wireless home internet services are available?
Astound Broadband offers a number of wireless home internet services to best fit your needs. Enhanced Whole Home WiFi delivers fast and reliable WiFi throughout your home through the use of multiple access points and TrueMesh technology.
Learn more: https://www.astound.com/internet/wifi/
Does Astound offer internet security?
Yes, you can access the best wireless internet security features and tools including threat scans, family safe browsing, VPN protection, and password management – all managed by one easy to use mobile app.
Learn more: https://www.astound.com/internet/wifi/security/
What is Astound Mobile?
Astound Mobile is the newest product offering from award-winning Astound Broadband. Riding on one of the most powerful networks with fast and reliable 5G service in all 50 states and US Territories (American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands), you can stream, browse, talk and text with confidence. Astound Mobile provides flexibility that allows you to pick and choose the services that best align with your needs. Astound provides the superfast speed combination of home internet and mobile services that are fully capable and ready to handle your every streaming video/audio, gaming, social media and web surfing need. Choose from individual data plans as low as $15/mo/line.
See our pricing, plans and promotions: https://www.astound.com/mobile/plans-and-pricing/
What type of data plans does Astound Mobile offer?
Astound Mobile provides several options so you can choose a plan that works best for your household including 1.5 GB, 3 GB, Unlimited, and Unlimited+ for HD video streaming.
Can I bundle my internet and mobile services?
Yes! Astound Broadband offers a number of ways to build the perfect plan that best fits your needs and lifestyle.
Build your perfect plan: https://www.astound.com/shop/build-a-plan/
What TV packages are available with Astound?
Astound TV packages give you the power to choose the entertainment that’s right for you. Choose from one of our carefully curated packages. We offer popular networks for whatever you’re into – local broadcast, sports, music, news, movies, the works—Astound TV has you covered. To see what packages are available and the channel lineup, check your address to reveal TV packages that are available at your home.
Learn more: https://www.astound.com/tv/packages/
Can I stream TV apps with Astound?
Yes! Stream all your favorite entertainment in one place on the most popular streaming apps including Prime Video, Netflix, Hulu, and Max.
What is the Astound TV+ app?
Astound TV+ is our TV app that lets you turn your phone/tablet/devices into a TV. Enjoy streaming of live TV, On Demand and cloud DVR recordings (via My Shows folder) on your personal device as part of your subscription to our TV & Internet service.
Learn more: https://www.astound.com/tv/astound-tv-plus/
Does Astound | Woodburn offer price lock options for internet speeds?
Yes, Astound offers a 2 year price lock on any speed.
Is a contract required to get internet services at Astound | Woodburn?
Astound Broadband does not require a mandatory contract for internet services.
Can I use my own modem or router with Astound's internet services?
Yes, customers can use their own modem/router with speeds up to 1500 Mbps following recommended equipment guidelines.
What internet speeds does Astound | Woodburn offer?
Astound offers speeds including 300 Mbps, 600 Mbps, 1 Gig, 1.5 Gig, 2 Gig, and 5 Gig depending on location.
Is fiber internet available through Astound at the Woodburn location?
Yes, Astound’s fiber-powered network with speeds up to 5 Gig is available in select locations including Woodburn.
Does Astound | Woodburn provide self-installation for internet services?
Yes, self-installation is available for Astound modems, with guides provided; some equipment may require professional installation.
What are the business hours for Astound | Woodburn?
Monday through Friday: 9 AM to 6 PM, Saturday: 9 AM to 1 PM and 2 PM to 5 PM, Sunday: Closed.
Where is Astound | Woodburn located?
Astound | Woodburn is located at 635 Ray J Glatt Circle B, Woodburn, OR 97071, USA.
What nearby internet service providers can help customers compare options in Woodburn?
Nearby providers include Wave Broadband and Willamette Broadband, which customers may consider when evaluating internet service options.
What local healthcare facilities are near Astound | Woodburn for customer convenience?
Nearby healthcare facilities include Silverton Hospital Network, Woodburn Internal Medicine, and Mid Valley Family Dental for medical and dental needs.
Are there nearby real estate services to assist customers in the Woodburn area?
Yes, nearby real estate services include First American Title Insurance Company, Ticor Title Woodburn, and real estate agents like Shelly Stultz and Annie Kirsch - Hallmark Properties.