Astound | Woodburn

2.9
271 reviews

About

Internet Service ProviderBusiness Networking CompanySatellite and Cable Television Sales and Installation ServiceTelecommunications Service ProviderTelephone CompanyWeb Hosting CompanyTelecommunications Equipment SupplierBusiness Internet ServiceCable & Satellite Television Services
Astound connects you to a world of astounding possibilities with our award-winning internet service and 24x7 local customer support. We’ve been a part of your community for years, connecting you to services you want and need to stay productive, informed and entertained. We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. We appreciate the trust you have placed in us and we will continue to help make the impossible possible with a customer-centric vision that makes the lives of those we serve measurably better.

Location

Astound | Woodburn
635 Ray J Glatt Circle B, Woodburn, OR
97071, United States

Hours

Reviews

2.6
243 reviews
5 stars
73
4 stars
19
3 stars
13
2 stars
22
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including long wait times, rude representatives, and difficulty resolving issues.

Service Reliability

Numerous reviews highlighted frequent service outages and unreliable internet connectivity, leading to frustration among users.

Pricing Issues

Customers expressed dissatisfaction with unexpected price increases and additional charges, often feeling misled about their billing.

Technician Performance

While some technicians received praise for their helpfulness and professionalism, others were criticized for not resolving issues effectively.

Overall Satisfaction

Overall, many customers expressed dissatisfaction with the service, often recommending alternatives like Comcast.
  • MS
    Mary Schroeder
    Nov 10, 2025
    5.0
    Fabulous service at Woodburn office. Very patient with me, explained and reexplained with a smile. Excellent service.
  • FM
    Friendly Meatman
    Oct 25, 2025
    1.0
    I could say Molalla Communications is a lot better, if you live in Molalla then this BS.
  • BG
    Braelynne Glover
    Oct 9, 2025
    5.0
    Elliot was wonderful, he got us set up, and showed me how the app works and all! Thank you Elliot! :)
  • WW
    wiley444hotmail
    Aug 2, 2025
    5.0
    Elliott was amazing!! He figured out the issue was informative and knowledgeable kind and professional. I only want him from now on if I have problems again!
  • BT
    Brandon Tatum
    Aug 1, 2025
    5.0
    The service tech Elliot, was great and nice to talk with! Fixed the cable connection and wifi is back on!

Frequently Asked Questions About Astound | Woodburn

Does Astound offer a price lock?

Yes, Astound offers a 2 year price lock on any speed.

Do I need a contract to get internet services?

Astound Broadband does not require a mandatory contract for internet services.