Cox Store

3.7
382 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Tulsa. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
10398 E 21st St, Tulsa, OK
74129, United States

Hours

Reviews

3.7
382 reviews
5 stars
181
4 stars
55
3 stars
48
2 stars
28
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly and efficient staff, while others reported rude and unhelpful experiences.

Internet Reliability

Numerous complaints about unstable internet service, frequent outages, and poor performance compared to competitors.

Pricing Issues

Customers expressed dissatisfaction with high prices and unexpected increases in bills, leading many to switch to other providers.

Store Experience

Some customers appreciated the quick and helpful service at retail locations, while others noted long wait times and inadequate assistance.

Staff Knowledge

Inconsistent knowledge among staff; some were praised for being helpful and informative, while others were criticized for lack of product knowledge.
  • AE
    Angie Esparza
    2 days ago
    1.0
    Una hora en espera y llamo de otro número y me dice pues llama después o quieres seguir esperando !!! Pésimo servicio . Me hicieron un cobro de algo que no autorice !!! Por $50 dólares y aún no puedo residir respuesta de eso .
  • JH
    Joe Hull
    Nov 1, 2025
    1.0
    Worst internet service ever. Slow all the time, completely quits working for multiple days at least once a month. If you have any other providers in your area use them. Try Kinetic.
  • CC
    Crysta
    Aug 22, 2025
    1.0
    This service is awful and glitchy. I’ve had to get an apple forced update linked to my Wi-Fi issues regularly.. This Wi-Fi is not safe and it is not quality.. They do not offer a good enough package where you get an ample amount of data. Data is the number one reason why we have a gab in information & knowledge. their customer service is awful. I do not recommend.! Bring on AT&T
  • BJ
    B Jenkins
    Aug 16, 2025
    2.0
    Dead zones all over my own house, dropped calls, costly bills. Really not worth what I'm paying but I have to have something. 🤷‍♀️ Yeah, I'm not a fan. I gave up paying cable because it was ridiculously expensive and just going up. Now I just stream.
  • DE
    Donna Eberhard
    Aug 13, 2025
    5.0
    I had a minor issue and needed the assistance of this location to remedy it. I was greeted the moment I entered and assisted right away with courtesy and efficiency. It took a bit of time and was thanked for my patience. I am absolutely impressed and grateful. Highly recommend Cox services and outstanding customer service.

Frequently Asked Questions About Cox Store

What products and services can I find at the Cox Store in Tulsa?

The Cox Store in Tulsa offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, Apple and Samsung mobile devices, TV and streaming services, home phone services, and related accessories.

What are the operating hours of the Cox Store in Tulsa?

The Cox Store is open Monday through Saturday from 10:00 AM to 6:00 PM, and closed on Sundays. On select holidays like December 24 and December 31, it operates from 10:00 AM to 4:00 PM, and is closed on other holidays such as November 27, December 25, and January 1.