Business Details
About
Internet Service ProviderTelecommunications Service ProviderVyve Broadband Investments, LLC
We’re Vyve Broadband, and we’re thrilled to be your Internet, home phone and tv provider. We work non-stop to create a world-class network of services, built around you. At Vyve we’re invested in our people, communities and service. We are proud to service rural America in 16 states bringing fast Internet backed by our rich-fiber network, PLUS phone and tv all for your home or business. Vyve is committed to bringing the latest technology and services to the Shawnee community because we don’t just work here, we live here too. For internet service at unbeatable speeds with unbelievable prices call 4052532000 in Shawnee now, and as your neighbors, we want to welcome you to Vyve country.
Location
Hours
Reviews
3.7
977 reviews
5 stars
587
4 stars
62
3 stars
31
2 stars
30
1 star
267
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the technicians for being knowledgeable, courteous, and helpful, particularly highlighting individuals like Daniel and Tre.
Technical Issues
Several reviews mentioned frequent internet outages and slow speeds, leading to frustration among customers.
Installation Experience
While some customers had positive experiences with installation, others reported issues with scheduling and technician knowledge.
Billing Concerns
There were complaints about billing practices, including unexpected charges and difficulties in canceling services.
Mixed Reviews
Overall, feedback was mixed, with some customers expressing satisfaction with service while others reported significant issues.
- CHCorey HosierJan 2, 20265.0Technician who came out to get our WiFi back on was very nice and easy to talk to. Got the WiFi back on and took the time to explain to me where the issue was.
- AAAhmed AlmuntafekyJan 2, 20265.0Thomas the representative was amazing dealing with the situation i had, very knowledgeable and very understanding I wish everybody be like him, thank you to all what you do.
- SLScott LaplantDec 17, 20255.0Technician was excellent helped me get my internet up and going super nice and helpful.
- SBSteve BarnesDec 9, 20255.0My brother moved out of an apartment in Abilene Kansas on October 15. He had Vyve broadband and we cancelled service at that time. However I kept getting bills and kept calling Vyve and canceling account but I never wrote anyones name down. When I checked the account today it had another month of charges for a service I did not receiving. With paper in hand to write down who I was talking with I called Vyve Broadband and got in touch with Caroline Laster, she listened to my frustration and actually helped me cancel the account the account. Which was a problem because it was originally set up by my mom who had passed away. After she got proof that my mom had passed away she finally cancelled account something I thought had been done two times prior to this conversation. She took my balance down from $110 to $46. I thanked her and said you know I am still not happy that I am paying for a service that I did not receive and this will may sure that I never consider Vyve for anything in the future. She then said Vyve wants you to be happy with our company and brought balance to zero and cancelled account. Wow I hope someone in upper management reads this and realize what an asset Caroline is. She took your review from 0 to 5.
- CMChris MillarDec 2, 20251.0Worst possible internet, phone , and cable company I’ve ever done business with. We had no other choice for our business 4 1/2 years ago when we bought our motel. Terrible customer service and constant problems with internet going down causing issues with customer payments and cable through out the service. Had to get supervisor and technician assistance continually. Finally found another company to handle our account. Even though Our phone and internet service has been taken over by other company and Vyve is no longer serving our account they tell me it will take an additional 30 days to cancel. Absolutely absurd being as it is a key punch on the computer. DO NOT USE VYVE either home or business as you will be ripped off!!!
Frequently Asked Questions About Vyve Broadband
What services does Vyve Broadband provide in Shawnee?
Vyve Broadband offers internet, home phone, and TV services to both residential and business customers in Shawnee, OK.
Where is Vyve Broadband's Shawnee location?
Vyve Broadband is located at 4901 N Kickapoo Ave, Suite 1166, Shawnee, OK 74804, USA.
What are the operating hours for Vyve Broadband in Shawnee?
Vyve Broadband is open Monday through Friday from 10:00 AM to 6:00 PM and closed on Saturdays and Sundays.
How can I contact Vyve Broadband in Shawnee?
You can reach Vyve Broadband Shawnee by phone at 405-253-2000.
Does Vyve Broadband have a presence on social media?
Yes, you can find Vyve Broadband Shawnee on Facebook at https://www.facebook.com/VyveBroadbandShawneeOK.
What makes Vyve Broadband a good choice for Shawnee residents?
Vyve Broadband is committed to high-speed internet and quality service, backed by a rich fiber network, serving rural America including Shawnee where the company lives and works.
Can I find shopping and dining options near Vyve Broadband's Shawnee office?
Yes, nearby places include Shawnee Mall for shopping and dining options like Big J's BBQ and Santa Fe Cattle Company steakhouse.
Are there entertainment venues close to Vyve Broadband in Shawnee?
Nearby entertainment includes Epic, an arcade and cinema, and At The Pier Arcade, which offers arcade games and a cafe.
Where can I find beauty and personal care stores near Vyve Broadband Shawnee?
Close by are Bath & Body Works for beauty products and Anthony David Salon for hair and spa services.
What nearby locations can help me find Vyve Broadband in Shawnee?
Nearby landmarks include the Shawnee Mall and the well-known restaurants Big J's BBQ and Santa Fe Cattle Company, which can help you navigate to Vyve Broadband's office.