Business Details
About
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Oklahoma City. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.6
392 reviews
5 stars
187
4 stars
62
3 stars
33
2 stars
24
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful and friendly, while others are criticized for being rude or unhelpful.
Staffing Issues
Customers frequently mention long wait times and understaffing, leading to frustration during visits.
Internet Reliability
Numerous complaints about internet outages and slow speeds, with many customers expressing dissatisfaction with service reliability.
Billing Problems
Several reviews highlight issues with billing, including unexpected charges and poor communication regarding account status.
Positive Employee Experiences
Certain employees, like Parker and Kenzie, received high praise for their exceptional service and dedication to helping customers.
- CTColton ThompsonNov 13, 20255.0I recently visited the Cox store for help with both my phone setup and my home internet service, and I was blown away by the level of professionalism, patience, and expertise provided by Skylan. From the moment I walked in, he made the entire experience smooth, stress-free, and genuinely enjoyable. Skylan took the time to walk me through every step of setting up my new phone—transferring all my data, making sure my apps worked correctly, and customizing my settings so everything felt familiar and easy to use. He explained everything clearly and never made me feel rushed or confused, which I really appreciated. When it came to my home internet setup, Skylan went above and beyond. Instead of just signing me up for a plan, he actually listened to what I needed: the number of devices in my home, how much streaming I do, and how to make sure the Wi-Fi reached every room. He helped me choose the perfect Cox package and even showed me how to place my equipment for the strongest signal. What impressed me most was how much money Skylan saved me. He reviewed my old services, compared them with current Cox promotions, and helped me switch to a bundle that not only improved my speed and reliability but also lowered my monthly bill. He clearly cared about getting me the best value, not just making a sale. His customer service was outstanding—friendly, knowledgeable, and truly focused on solving my problems. It’s rare to find someone who treats your time and money with this much respect. I left the Cox store with everything set up perfectly, paying less than before, and feeling confident about my services. If you need help with your phone or internet, I highly recommend asking for Skylan. He’s one of the best employees I’ve ever worked with.
- CCColtont519Nov 13, 20255.0Skylan provided exceptional assistance in setting up my phone and internet connection, resulting in significant cost savings. His outstanding customer service skills are evident, and he deserves a raise and promotion. He is the best customer service representative I have ever encountered. When he helped me with my phone, he explained the iPhone, its benefits, and its functionality in detail. I genuinely appreciate his expertise and dedication.
- AAAndrea AmmermanNov 5, 20255.0Emalee was so dang helpful for us! The store was pretty busy this morning and I was the third one who needed attention and she was patient, kind and thorough in helping me make the changes in returns that I needed
- ECEdwin ContrerasNov 4, 20251.0Very poor customer service I went in to return a device I was waiting there for like 30 minutes and a worker a girl with goldish hair looked right to me and attended another person before me I was already there before him
- QCQuentin CurleeOct 27, 20251.0These bums sent me to collections saying I owe them for a month of internet but they can’t show any data usage for the month they’re trying to get from me. Have fun paying the debt collector for nothing! It’ll cost you more paying them than you’ll see from me.
Frequently Asked Questions About Cox Store
What products and services are offered at the Cox Store in Oklahoma City?
The Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, Apple and Samsung mobile devices, TV and streaming services, home phone services, as well as equipment pickup/drop-off and bill payment options.
What are the Cox Store's operating hours?
The Cox Store is open Monday through Saturday from 10:00 AM to 7:00 PM and is closed on Sundays. Holiday hours vary, with some days like December 24 and December 31 open from 10:00 AM to 4:00 PM, and others like November 27 and December 25 being closed.
Where is the Cox Store located in Oklahoma City?
The Cox Store is located at 3000 S.W. 104th Street Ste. 3, Oklahoma City, OK 73159, United States.
What payment methods does the Cox Store accept?
The Cox Store accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
How can I contact the Cox Store?
You can reach the Cox Store by phone at +1 405-735-8188 or visit their website at https://www.cox.com/local/residential/stores/ok/oklahoma-city/3000-sw-104th-street-ste-3.
Are there any dining options near the Cox Store?
Yes, nearby dining options include Subway, Nón Lá Cafe (Vietnamese restaurant and bar), Salad and Go, McDonald's, Chick-fil-A 104th & May Ave, Arby's, and Fuzzy’s Taco Shop (Tex-Mex). These locations provide convenient choices for a meal before or after visiting the Cox Store.
What other services are available near the Cox Store for personal care?
Nearby personal care services include H & L Nails Lounge and Siren Nail Bar for nail care, along with Great Clips for hair salon services.
Where can I find pet supplies near the Cox Store?
EarthWise Pet Supply and Grooming is a nearby store offering pet supplies and grooming services, conveniently located close to the Cox Store.
Are there financial and medical services near the Cox Store?
Yes, medical services such as Dynamic Dental Orthodontics and Implants, Beltone Hearing Aid Service, and OU Health ER & Urgent Care SOKC are nearby. Financial services include multiple ATMs like Bank of Oklahoma and Coin Cloud Bitcoin ATM, as well as Bank of Oklahoma branches.