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Cox Store

3.6
(405 reviews)

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Oklahoma City. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
3000 S.W. 104th Street Ste. 3, Oklahoma City, OK
73159, United States

Hours

Reviews

3.6
405 reviews
5 stars
195
4 stars
62
3 stars
35
2 stars
24
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Kenzie, Skylan, and Marisol for their exceptional service.

Wait Times

Several reviews mentioned long wait times in the store, with customers expressing frustration over delays in service despite the presence of multiple employees.

Technical Issues

Numerous customers reported ongoing technical problems with internet service, including frequent outages and poor connectivity, leading to dissatisfaction with the overall service.

Billing Concerns

There were complaints about billing practices, including unexpected charges and difficulties in resolving billing issues, contributing to negative customer experiences.
  • ZR
    Zina Robbins
    Feb 2, 2026
    5.0
    Marisol went above and beyond today!!! She helped with equipment return that we were not sure about!! Got in my account and updated everything!!! Thank you so much for making this easy…was thinking about switching providers before this experience!! Thanks again for making this simple and easy!!
  • GS
    George E. Storie
    Jan 20, 2026
    5.0
    Great Customer service.
  • MS
    Madeline Sixkiller
    Jan 9, 2026
    5.0
    Kenzie Is the best my phone was locked and I could not get it open She saved me unlocked my phone and save my pictures. Thank you Kenzie so much you are one doll. THIS IS THE BEST COX STORE
  • BL
    Billie Lynn
    Jan 6, 2026
    5.0
    Service was fast, walked in and got helped immediately. Kenzie helped me with my internet, she was super friendly and knowledgeable, thank you!
  • JM
    Jaiven M
    Dec 30, 2025
    5.0
    It wasn’t this store but I gotta leave the review somewhere. Miggeul was the one to help us tonight, we got transferred from tech support to sales and he answered. Funniest dude I’ve ever had help me with internet issues. Got the problem fixed without hesitation (after the lady we called this morning said it was good and we would have no problems) made that 30 troubleshooting and setting up phone call feel like 5 minutes. Shout out to that guy! Hopefully he has some successful raids in Arc Raiders👀🤣

Brand Certified Facts from Cox Store

Cox Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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