Cox Store

3.6
463 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Oklahoma City. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
519 NW 23rd Street, Oklahoma City, OK
73103, United States

Hours

Reviews

3.6
463 reviews
5 stars
220
4 stars
69
3 stars
41
2 stars
22
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being friendly and helpful, while others are criticized for being rude and unhelpful.

Internet Reliability

Numerous complaints about frequent outages and poor internet reliability, with many customers expressing frustration over service interruptions.

Billing Issues

Customers report confusion and dissatisfaction with billing practices, including unexpected charges and difficulty resolving billing disputes.

Technical Support

Technical support is often described as inadequate, with customers experiencing delays and ineffective solutions to their internet issues.

Store Experience

In-store experiences vary; some customers report quick and efficient service, while others mention long wait times and unprofessional behavior from staff.
  • TW
    Tom Walls
    4 days ago
    1.0
    Worst service ever. Tries to get every last dollar from you. Stay away from Cox at all costs.
  • GG
    Gamorion
    Nov 17, 2025
    5.0
    The staff here was very knowledgeable and very friendly. We initially just came to pick up a router but left wanting the cell service they offer. It's not in our budget yet but we will be coming back for the service soon.
  • JH
    Joe Hull
    Oct 28, 2025
    1.0
    Worst service available. If you have any other options go don't use cox
  • CC
    Cain Cook
    Oct 28, 2025
    4.0
    Wonder customer service from the associates the manager “jack” is a bit cold. Jose, the main associate I was helped by, was wonderful he was very knowledgeable and helpful. Coming to the store on a busier day resulted in some subpar service but over all friendly service and good atmosphere made for a good experience.
  • HK
    Houston Kocher
    Aug 16, 2025
    1.0
    Would give 0 stars if I can. I moved into a new apartment 3 days ago that has a contract with cox, I setup my WiFi services and they didn’t work. Cox told me I would have to pay a $100 fee to get a technician out here to fix it. Such an incompetent company to deal with.

Frequently Asked Questions About Cox Store

What products and services can I find at the Cox Store in Oklahoma City?

The Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, the latest mobile devices from brands like Apple and Samsung, TV and streaming services, home phone services, equipment pick up and drop off, and bill payment.

What are the operating hours of the Cox Store in Oklahoma City?

The store is open Monday through Saturday from 10:00 AM to 6:00 PM and closed on Sundays. Holiday hours may vary with some days having shorter hours or being closed.