Cox Store

3.6
477 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Midwest City. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
7199 Southeast 29th St., Midwest City, OK
73110, United States

Hours

Reviews

3.6
477 reviews
5 stars
232
4 stars
61
3 stars
39
2 stars
35
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being professional, polite, and helpful, with specific mentions of employees like Dwayne, Jason, and Arrington.

Service Issues

Numerous reviews highlighted frequent internet outages and poor service reliability, leading to frustration among customers.

Long Wait Times

Customers reported long wait times in-store and on the phone, indicating understaffing and inefficiencies.

Pricing Concerns

Several reviews expressed dissatisfaction with rising prices and unexpected charges, leading customers to seek alternatives.

Mixed Experiences

While some customers had positive interactions, others reported rude or unhelpful staff, particularly in management roles.
  • PM
    Patricia Marquez
    Nov 16, 2025
    4.0
    Probabilidad the most great experience treat with people
  • CH
    C H
    Nov 10, 2025
    1.0
    I only put a star so I could leave a review...Do NOT go with them! Customer service is a 50/50 shot you might get some of the right information, you have to keep calling and arguing about the refund they owe you, they had the wrong security answer for my security question and would never let me change it, they had a totally off email for me. There was so much confusion and chaos at the store...all the customers there were unhappy. This is not just this store, it is Cox as whole. Go somewhere else and get much better service for much less!
  • MW
    Matt Wolfe
    Oct 17, 2025
    5.0
    Staff professional and very tuned to customer service. I first spoke with a trainee, Malik, and he was great. It's a good sign when trainees are this helpful and knowledgeable. Thank you so much!
  • RL
    Rick Lottman
    Oct 4, 2025
    5.0
    Dwayne was probably one of the most pleasant experiences we've had out of all our dealings with cox. Professional, polite and understanding. We were extremely happy with the assistance he provided and he was able to solve our problem when the store in Edmond failed to do so. If their were more than 5 stars, he'd be getting all of them!
  • VG
    Victoria Guice
    Aug 30, 2025
    1.0
    This review has nothing to do with this specific store and everything to do with cox communications wifi as a whole. Only get this service if you want it to go down every other weekend and not be able to enjoy your weekend streaming/gaming whatever it may be. The price is ridiculous compared to AT&T especially compared to the service you get. We would have AT&T if our area had it available, I had no issue with them EVER and was paying less. I wouldn’t recommend cox wifi to my worst enemy.

Frequently Asked Questions About Cox Store

What products and services does the Cox Store in Midwest City offer?

The Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, the latest mobile devices including Apple and Samsung, TV and streaming services, Home Phone, equipment pick up/drop off, and bill payment services.

What are the Cox Store's regular business hours in Midwest City?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.