Technicians consistently demonstrated professionalism, knowledge, and efficiency during installations.
Customer Service
Many customers praised the friendly and accommodating nature of the technicians, highlighting their willingness to answer questions and provide thorough explanations.
Installation Speed
Customers frequently noted the quick and efficient installation process, with many technicians completing setups in a timely manner.
Service Reliability
Some customers expressed concerns about service reliability, particularly regarding internet outages and equipment issues.
KC
Kemayia Carter
5 days ago
5.0
I got my internet transfer from my old house to my new house and jacob Casey was so nice and had showed good costumer service he was the best!!!
RR
Rebecca Richardson
6 days ago
5.0
Jacob Casey Was My install tech and he did A fantastic job
LJ
Laura Jackson
Jan 5, 2026
5.0
He was very polite and professional
JJ
Jamal Miller Jr
Dec 19, 2025
5.0
Mr. Jacob Casey came and installed our equipment and the man was exemplary in every way, shape form and fashion from start to finish.
MT
Makayla Thomas
Dec 9, 2025
5.0
had a new internet install done today, and Jacob Myron and Casey Flemming were absolutely amazing. Their customer service was truly above and beyond. They arrived on time, explained everything clearly, and made sure my new service was set up perfectly. They were professional, friendly, and extremely knowledgeable. I really appreciate the care they put into their work. Highly recommend both Jacob and Casey!