Cox Store

3.7
426 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Las Vegas. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
7930 W Tropical Pkwy, Las Vegas, NV
89149, United States

Hours

Reviews

3.7
426 reviews
5 stars
220
4 stars
72
3 stars
22
2 stars
27
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised individual staff members while others reported rude or unhelpful interactions.

Wait Times

Long wait times were frequently mentioned, with customers expressing frustration over slow service and inadequate staffing.

Service Reliability

Numerous complaints about unreliable internet service and poor customer support when issues arise.

Staff Knowledge

Some customers highlighted knowledgeable and helpful staff, while others felt staff lacked training or were unresponsive.

Store Experience

Store layout and design received criticism, with some customers finding it confusing and inefficient.
  • MM
    Mojo mojo
    1 day ago
    5.0
    Fast service
  • AT
    Anthony Tsikata
    Nov 3, 2025
    5.0
    Very friendly,
  • DM
    David Marmol
    Oct 20, 2025
    3.0
    It's ok.
  • MB
    Mik Ben
    Sep 15, 2025
    4.0
    Got what I needed and people were friendly, but it was a long wait. Arrived about 10 minutes after opening and waited 25 minutes before being helped. Having said that...no other issues and everyone was busy. Didn't see anyone not helping someone.
  • GK
    Gary Kane
    Sep 3, 2025
    1.0
    Only two people here to service 10 people. The worst customer service

Frequently Asked Questions About Cox Store

What types of internet services are offered at the Cox Store in Las Vegas?

The Cox Store offers ultra-fast Multi GIG Internet service suitable for gaming, remote work, and streaming.

Does the Cox Store provide mobile cellular services and plans?

Yes, the store offers next-gen 5G mobile plans along with the latest mobile devices from brands like Apple and Samsung.