Business Details
About
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Las Vegas. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.4
724 reviews
5 stars
323
4 stars
91
3 stars
59
2 stars
50
1 star
201
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others are described as rude and unprofessional.
Long Wait Times
Many customers reported long wait times for service, leading to frustration and dissatisfaction.
Internet Reliability
Numerous reviews highlighted issues with internet reliability, including slow speeds and frequent outages, contributing to overall dissatisfaction.
Billing Issues
Customers expressed frustration over unexpected billing increases and difficulties in resolving billing-related problems.
- TOThomas ODonnellDec 22, 20251.0Unbelievably long process and wait just to return equipment. Staff not friendly and political news on TV instead of something neutral.
- RHRene HurwitzDec 8, 20251.0If I could give zero stars I would. These people have the worst customer service. They are incompetent and don't even understand their products. Their sales people are predatory and signed my mom (81 yrs old) up for hundreds of dollars worth of services she didnt' need (redundant services) and sold her a phone and signed her up for a phone plan that was terrible for her. They wouldn't take the phone back and basically forced us into a contract unless we purchased their phone outright. I hate this company and everyone that works for them.
- JMJ MDec 1, 20255.0Shawn solved our problems instantly! He is awesome!
- CKCandace KochmannDec 1, 20255.0I had an excellent experience. I was greeted upon entering waited maybe 15 min. They took my equipment for return, processed my service discontinuation and I was able to leave. I have already received email confirmation my equipment was returned. No complaints
- MKmary kidwellNov 29, 20255.0I was at this store today and had to get all my data switched from one phone to my new phone. Alma did a fantastic job and got it all done. She was very patient and checked on the progress from time to time. Cox sends the phone to you and expects that you will be able to do all that transfer stuff. That is not realistic. I sure do appreciate Alma. Thank you, Alma!
Frequently Asked Questions About Cox Store
What products and services are available at the Cox Store in Las Vegas?
The Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, Apple and Samsung mobile devices, home Internet service, mobile cellular service, cable and streaming service, equipment pick up and drop off, and bill payment services.
What are the regular operating hours of the Cox Store at 9240 W. Sahara Ave?
The Cox Store is open Monday through Saturday from 10:00 AM to 7:00 PM and closed on Sundays.
Is the Cox Store open on holidays?
The store is closed on November 27, 2025; December 25, 2025; and January 1, 2026. On December 24 and December 31, 2025, it operates from 10:00 AM to 4:00 PM.
What payment methods are accepted at the Cox Store?
Payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact the Cox Store in Las Vegas?
You can call the Cox Store at +1 702-476-6588 or visit their Facebook page at https://www.facebook.com/244536365607291.
What should I know about the location of the Cox Store in Las Vegas?
The store is located at 9240 W. Sahara Ave, Suite #110, Las Vegas, NV 89117, USA.
Which dining options are near the Cox Store for a quick meal before or after visiting?
Nearby dining options include Chipotle Mexican Grill for Mexican fast food, Starbucks for coffee, Baskin-Robbins for ice cream and bakery treats, Dairy Queen for ice cream, Teriyaki Madness for Japanese cuisine, Thai Tara Cuisine for Thai and vegetarian dishes, and Dave's Hot Chicken for American fast food.
Are there any grocery or shopping stores near the Cox Store?
Yes, Smith's grocery store and Kanititov Supplies wholesale store are nearby for your shopping needs.
What other services or businesses are located near the Cox Store that might be useful?
Nearby services include Pet Medical Center for pet care, Chase Bank for financial services, Walgreens pharmacy and convenience store, and Blue Rhino Propane Exchange for propane supply.