Cox Store

3.6
1774 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Las Vegas. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
750 N. Rancho Drive, Las Vegas, NV
89106, United States

Hours

Reviews

3.6
1,774 reviews
5 stars
840
4 stars
273
3 stars
178
2 stars
111
1 star
372

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, many expressed frustration with long wait times and unhelpful responses.

Pricing Issues

Numerous reviews highlighted concerns about high prices and unexpected charges, with customers feeling that the service is overpriced for the quality provided.

Service Reliability

Many customers reported frequent service outages and poor internet reliability, leading to dissatisfaction and comparisons to competitors.

Positive Experiences

Despite the negative feedback, several customers shared positive experiences with specific employees who provided excellent service and support.
  • SC
    Steve Cironde
    Jan 5, 2026
    1.0
    Cox has raised prices again. I called in to ask about it. I was on hold for 37 minutes, the guy who finally answered states that they actually closed 19 minutes ago. This is a bad joke. I am getting a different provider, either Star Link or Google Fiber when its available. I have had enough of this company.
  • IM
    Ikaika Macapagal
    Jan 4, 2026
    5.0
    The guy who helped us was friendly and efficient.
  • YC
    Yohana Catalan
    Jan 3, 2026
    5.0
    Sandy was absolutely amazing to work with. She was professional, patient, and extremely helpful throughout the entire process. She took the time to explain everything clearly, answered all of our questions, and made sure we were set up with the best option for our needs. Excellent customer service. Thank you, Sandy!
  • MO
    mario ortega
    Jan 1, 2026
    1.0
    I’m changing companies, always losing my internet little rain and it’s done no internet all night pay $140 for internet that is always lagging I’m done ✅
  • KE
    Kim Elliott
    Dec 31, 2025
    5.0
    Went with a friend to get what they needed and the staff was very helpful

Frequently Asked Questions About Cox Store

What types of internet plans are available at the Cox Store in Las Vegas?

The Cox Store offers ultra-fast Multi GIG Internet plans suitable for gaming, remote work, and streaming.

What mobile services does the Cox Store provide?

They provide next-gen 5G mobile plans and the latest mobile devices, including Apple and Samsung devices.