Cox Store

3.6
1765 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Las Vegas. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
750 N. Rancho Drive, Las Vegas, NV
89106, United States

Hours

Reviews

3.6
1,765 reviews
5 stars
836
4 stars
273
3 stars
178
2 stars
111
1 star
367

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Melanie and Andre for their exceptional service.

Service Reliability

Numerous reviews expressed frustration with frequent service outages and poor internet reliability, leading many to consider switching providers.

Billing Issues

Several customers reported problems with billing practices, including unexpected charges and difficulties in resolving billing disputes.

Long Wait Times

Customers frequently mentioned long wait times for service, both in-store and on the phone, which contributed to their dissatisfaction.

High Prices

Many reviews noted that the service is perceived as overpriced, with customers feeling they could find better value elsewhere.
  • WC
    William Carreon
    Nov 13, 2025
    2.0
    ItS been 13 to 14 years I've had this cable. I'm a senior military retire veteran. I ask the agent if there was a discount. The replied was yes. Then why I haven't get it. I have been paying a high bill of $161.29 and yet the movies shows the same every month in all different channels for all this years. The movie scheduler he or she are not any good at all. I am not very happy with the service.
  • MJ
    michele jenkins
    Nov 1, 2025
    5.0
    Great customer service.
  • JH
    jetoy Hermann
    Oct 27, 2025
    5.0
    Im a long customer its very good always very good if you are a long years customers
  • LC
    Laura Coba
    Oct 16, 2025
    5.0
    I came to the location on rancho and Erin was wonderful great personality friendly caring. Thank you for your wonderful customer service
  • ES
    Eric Stedman
    Oct 13, 2025
    1.0
    Horrible customer service!!! I spent an hour on the phone setting up an appointment to get my service working. She insisted that the tech would be at my house 1:08. Never showed up. I got a phone call from a 3rd party around 4 o'clock making bullshit excuses. I canceled my hike with friends to make the appointment and you screwed me. I'm paying 220 a month for shit that doesn't work and workers who suck

Frequently Asked Questions About Cox Store

What types of internet plans are available at the Cox Store in Las Vegas?

The Cox Store offers ultra-fast Multi GIG Internet plans suitable for gaming, remote work, and streaming.

What mobile services does the Cox Store provide?

They provide next-gen 5G mobile plans and the latest mobile devices, including Apple and Samsung devices.