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Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Las Vegas. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.7
435 reviews
5 stars
229
4 stars
59
3 stars
32
2 stars
16
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff, particularly mentioning associates like Gerardo, Samantha, and Jaylin.
Service Issues
Numerous reviews highlighted ongoing problems with internet service reliability, including frequent outages and slow speeds.
Billing Concerns
Customers expressed frustration over rising costs and unclear billing practices, with some feeling misled about promotions and pricing.
Store Experience
While some customers reported positive experiences with quick service, others noted long wait times and disorganization in stores.
Staff Competence
Feedback was mixed regarding staff knowledge, with some praising their expertise while others reported receiving incorrect information.
- LEL V (Circus EleFONT)4 days ago4.0Price gouging is already a known factor with this cable provider. So, this is a review of the actual store and my experience with that. The associates are friendly. They cater to your questions and have great communication skills in, but may need a little more training of the basics on networking and how wifi works injunction with devices so they can better articulate reasoning for suggesting a "new reciever" or "new box". Store is clean, small and cozy.
- RORey OrtizNov 11, 20251.0what a scam. always trying to scam you with fees. last month they charged us twice and was told it will be credited to next month and then next month came and charged us more than double. trying to say we are late on the bill and this and that. we call and they say they don't have a supervisor that can help us.
- TSTim SouthwickNov 4, 20255.0Everyone at the store was awesome, they were busy and easily handled every customer in there without issue. Just to point out an individual Brandon was awesome, he solved my problem quickly and I couldn't have walked out happier, thanks Brandon for your amazing customer service.
- SMSteven C. MillerOct 29, 20252.0So I walk in today at about 3pm and am instructed by the man at the help desk closest to the door to register with the computer. Having been thru this in the past, and knowing that a remote-control exchange doesn’t require registering, I said to him, "I'm just exchanging this remote control." He replied with, "Okay, I'll be with you in a minute." Ten minutes later, while he continued to help two other people, I stood there with my thumb up my.... orange juice. There were 3 other representatives there, so when one of them finished with their customer, I walked over and asked for the exchange. She took my remote, turned around, opened a drawer directly behind her that contained at least 25 ready remotes, pulled out a new one and handed it to me. Problem solved. I don't know what was in the initial customer representative's... orange juice this morning, but if I were Cox, I'd fire him immediately. My wasted time was clearly deliberate for no reason, and it's unacceptable for a customer service rep to grind an axe without explanation.
- ZPzachary PorterOct 21, 20251.0Jennifer a store associate denied me the ability to get a new router a service that they offer even though I had authorization from the account owner prior to coming to the store and confirming that they would be able to do the transaction via phone call. Very Disappointing from this Company as I have had good service and satisfaction from other locations.
Frequently Asked Questions About Cox Store
What services does Cox Store in Las Vegas offer?
Cox Store provides Home Internet Service, Mobile Cellular Service, Cable and Streaming Service, Equipment Pick up and Drop off, and Bill Payment.
What brands and products can I find at Cox Store?
The store features brands like Cox Communications and sells Apple Mobile Devices, Samsung Mobile Devices, TV and Streaming equipment, and Home Phone devices.
What are the typical opening hours for Cox Store?
Cox Store is open Monday to Saturday from 10:00 AM to 7:00 PM and is closed on Sundays.
Are there any holiday hours or closures I should be aware of?
Yes, Cox Store is closed on November 27, 2025, December 25, 2025, and January 1, 2026. On December 24 and December 31, 2025, it is open from 10:00 AM to 4:00 PM.
What payment options are accepted at Cox Store?
Cox Store accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Where is Cox Store located in Las Vegas?
Cox Store is located at 1611 W. Craig Rd., Unit 2, Las Vegas, NV 89032, USA.
How can I contact Cox Store?
You can call Cox Store at +1 702-331-2500 for inquiries or support.
What is the Facebook page of Cox Store called?
The Facebook page for Cox Store is 'Cox Authorized Retailer' available at https://www.facebook.com/1111526315526786.
What nearby restaurants can I visit before or after shopping at Cox Store?
Nearby you can find restaurants like Applebee's Grill + Bar, Don Tortaco Mexican Grill, Pizza Baby, and Wing Zone Hot Chicken and Wings, ideal for a meal before or after your visit.
Are there any nearby medical facilities to Cox Store?
Yes, nearby medical facilities include Steinberg Diagnostic Medical Imaging, Absolute Dental - West Craig Cano, Southwest Medical Associates, and Southwest Medical Associates Convenient Care at Craig.