Business Details
About
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Henderson. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.5
1,416 reviews
5 stars
615
4 stars
237
3 stars
138
2 stars
95
1 star
331
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude or unhelpful interactions.
Billing Issues
Numerous complaints about billing errors, unexpected charges, and lack of resolution from customer service.
Service Reliability
Frequent reports of internet outages and unreliable service, leading to customer dissatisfaction.
Quick Service
Some customers appreciated the quick service at the store, with minimal wait times reported.
Sales Practices
Concerns about aggressive upselling and misleading information regarding service plans and promotions.
- DODominic OlitinNov 6, 20253.0This location 545 Marks street no longer a cox store, it is Now occupied by Break and Fix Phone repair. Don't waste your time visiting.
- EGE GreshamNov 2, 20255.0A great experience with Greg today. He's so helpful and personable.
- NCNeil May (Mayday Mitigation & CS)Oct 19, 20255.0Tech person was quick and professional.
- CCClaudia ClarkOct 16, 20255.0Not 2 long of wait to just pick up my new internet modem. They do try to sell you on upgrades, cellular sevice...but it was not hard-core. I said No, not today and I was out.
- RSRodrigo SantosOct 16, 20255.0👏🏻👏🏻👏🏻
Frequently Asked Questions About Cox Store
What types of internet plans are available at the Cox Store in Henderson?
The Cox Store in Henderson offers ultra-fast Multi GIG Internet plans suitable for gaming, remote work, and streaming.
Does the Cox Store in Henderson provide mobile phone services and devices?
Yes, the store offers next-gen 5G mobile plans and sells devices from Apple and Samsung.
What are the operating hours of the Cox Store in Henderson?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and it is closed on Sundays.
Is the Cox Store in Henderson open on major holidays?
The store is closed on Thanksgiving (Nov 27), Christmas Day (Dec 25), and New Year's Day (Jan 1). On Christmas Eve (Dec 24) and New Year's Eve (Dec 31), it is open from 10:00 AM to 4:00 PM.
What payment options are accepted at the Cox Store?
The Cox Store accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I visit the Cox Store in Henderson to pay my Cox bill?
Yes, bill payment services are available at the Cox Store in Henderson.
Where is the Cox Store located in Henderson?
The Cox Store is located at 545 Marks Street, Suite 110, Henderson, NV 89014, USA.
What nearby places can I visit after shopping at the Cox Store in Henderson?
After your visit, you might enjoy nearby spots like Neilsen's Frozen Custard for desserts or Greek Bistro for Mediterranean dining.
Are there other related service providers near the Cox Store in Henderson?
Yes, nearby you will find Cox Solutions Store for telecommunications services and Cricket Wireless for mobile phone needs.
What nearby amenities are available for customers visiting the Cox Store in Henderson?
Customers can find convenient amenities nearby such as Carl's Jr. for fast food, Walmart Pharmacy for prescriptions, and Western Union for money transfer services.