Business Details
About
Internet Service ProviderBusiness Networking CompanySatellite and Cable Television Sales and Installation ServiceTelecommunications Service ProviderTelephone CompanyWeb Hosting CompanyTelecommunications Equipment SupplierBusiness Internet ServiceCable & Satellite Television Services
Executive office: not open to the public.
Astound connects you to a world of astounding possibilities with our award-winning internet service and 24x7 local customer support. We’ve been a part of your community for years, connecting you to services you want and need to stay productive, informed and entertained. We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. We appreciate the trust you have placed in us and we will continue to help make the impossible possible with a customer-centric vision that makes the lives of those we serve measurably better.
Location
Hours
Reviews
4.8
393 reviews
5 stars
368
4 stars3
3 stars1
2 stars0
1 star
21
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, efficiency, and friendliness of the technicians, particularly Tech 25111 Lucas.
Timeliness
Many reviews highlighted the punctuality of the technicians, noting that they arrived on time and completed their work quickly.
Customer Support
Customers appreciated the thoroughness and helpfulness of the technicians, who took the time to explain issues and solutions.
Installation Experience
The installation process was frequently described as smooth and fast, with technicians demonstrating expertise and knowledge.
- RRRomina ReasonNov 15, 20255.0Tech 25111 Lucas He was very informative, quick, and respectful. Great work performance.
- MLMizz LoveNov 14, 20255.0Tech 25111 Lucas astounded me today. He was prompt, extremely curteous and very thorough. He provided an exceptional customer experience and was very patient me and all of my questions.
- BGBlana GibliNov 11, 20255.0Tech 25111 Lucas Thank so much for all ur help today, I truly appreciate u coming out to help me with my cable and internet problem..
- PLPatrice LaneNov 7, 20255.0Tech 25111 Lucas is a excellent tech very kind and patient with my client .He made sure she unher new system and remote
- NYnagaraj yaligarNov 7, 20255.0Tech 25111 Lucas Installation process was pretty smooth and Lucas was very professional, explained about the setup and addressed my queries well. Excited to be part of thr Astound family!
Frequently Asked Questions About Astound | Princeton
Does Astound offer a price lock?
Yes, Astound offers a 2 year price lock on any speed.
Do I need a contract to get internet services?
Astound Broadband does not require a mandatory contract for internet services.
Can I bring my own modem/router?
Yes, customers can use their own modem/router with 1500 Mbps. Please refer to the recommended guidelines for equipment needed for speed tiers above 1 gig.
Learn more: https://www.astound.com/support/internet/bring-your-own-modem/
How long does it take for services to be installed at my home?
You can schedule a move up to 30 days prior to your move in date. If you’re eligible for self-installation then services can be activated as soon as you move in.
Read our full Astound Broadband moving checklist: https://www.astound.com/support/internet/moving-checklist/
Does Astound offer self installation?
Yes, you can set up your Astound modem by following the steps in our self-installation guide. Other equipment will require a technician to visit your home to professionally install the equipment. Learn more: https://www.astound.com/support/internet/self-installation-guide/
What internet speeds does Astound offer?
Astound offers a number of speed options including 300 Mbps, 600 Mbps, 1 Gig, 1.5 Gig, 2 Gig, and 5 Gig. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas.
Learn more: https://www.astound.com/internet/
Is fiber internet available with Astound Broadband?
Yes! Astound’s fiber powered network is available in select locations with speeds up to 5 Gig. The use of optical fiber enables higher internet speeds than other forms of communication, such as copper wire, that drastically reduce bandwidth. Learn more: https://www.astound.com/internet/gig/
What wireless home internet services are available?
Astound Broadband offers a number of wireless home internet services to best fit your needs. Enhanced Whole Home WiFi delivers fast and reliable WiFi throughout your home through the use of multiple access points and TrueMesh technology.
Learn more: https://www.astound.com/internet/wifi/
Does Astound offer internet security?
Yes, you can access the best wireless internet security features and tools including threat scans, family safe browsing, VPN protection, and password management – all managed by one easy to use mobile app.
Learn more: https://www.astound.com/internet/wifi/security/
What is Astound Mobile?
Astound Mobile is the newest product offering from award-winning Astound Broadband. Riding on one of the most powerful networks with fast and reliable 5G service in all 50 states and US Territories (American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands), you can stream, browse, talk and text with confidence. Astound Mobile provides flexibility that allows you to pick and choose the services that best align with your needs. Astound provides the superfast speed combination of home internet and mobile services that are fully capable and ready to handle your every streaming video/audio, gaming, social media and web surfing need. Choose from individual data plans as low as $15/mo/line.
See our pricing, plans and promotions: https://www.astound.com/mobile/plans-and-pricing/
What type of data plans does Astound Mobile offer?
Astound Mobile provides several options so you can choose a plan that works best for your household including 1.5 GB, 3 GB, Unlimited, and Unlimited+ for HD video streaming.
Can I bundle my internet and mobile services?
Yes! Astound Broadband offers a number of ways to build the perfect plan that best fits your needs and lifestyle.
Build your perfect plan: https://www.astound.com/shop/build-a-plan/
What TV packages are available with Astound?
Astound TV packages give you the power to choose the entertainment that’s right for you. Choose from one of our carefully curated packages. We offer popular networks for whatever you’re into – local broadcast, sports, music, news, movies, the works—Astound TV has you covered. To see what packages are available and the channel lineup, check your address to reveal TV packages that are available at your home.
Learn more: https://www.astound.com/tv/packages/
Can I stream TV apps with Astound?
Yes! Stream all your favorite entertainment in one place on the most popular streaming apps including Prime Video, Netflix, Hulu, and Max.
What is the Astound TV+ app?
Astound TV+ is our TV app that lets you turn your phone/tablet/devices into a TV. Enjoy streaming of live TV, On Demand and cloud DVR recordings (via My Shows folder) on your personal device as part of your subscription to our TV & Internet service.
Learn more: https://www.astound.com/tv/astound-tv-plus/
Does Astound offer a price lock on internet speeds?
Yes, Astound offers a 2 year price lock on any speed.
Is a contract required to get internet services from Astound?
Astound Broadband does not require a mandatory contract for internet services.
Can I use my own modem or router with Astound services?
Yes, customers can use their own modem/router with speeds up to 1500 Mbps, following recommended guidelines for speeds above 1 gig.
Does Astound provide self-installation options?
Yes, you can set up your Astound modem using their self-installation guide. Other equipment may require a professional technician visit.
What internet speed options are available with Astound?
Astound offers speeds including 300 Mbps, 600 Mbps, 1 Gig, 1.5 Gig, 2 Gig, and 5 Gig, though availability varies by location.
Is fiber internet available at Astound's Princeton location?
Yes, Astound’s fiber-powered network with speeds up to 5 Gig is available in select locations including Princeton.
Can Astound Mobile services be bundled with home internet?
Yes, you can bundle Astound Mobile and internet services to build a plan that fits your needs and lifestyle.
What nearby corporate offices can I visit near Astound | Princeton?
Nearby corporate offices include Siemens Corporate Research, Siemens, Credit Suisse, and Deloitte, which may be relevant for business customers in the area.
Are there any recreational or dining options near Astound | Princeton?
Yes, nearby you can visit Princeton Tennis Academy for sports and recreation or enjoy a meal at Paris Baguette after your visit.
How can nearby banks and financial services assist customers visiting Astound | Princeton?
Nearby banks such as State Street Bank & Trust and PNC Bank provide convenient financial services for customers handling billing or payments.