Business Details
About
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Papillion. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.3
342 reviews
5 stars
147
4 stars
36
3 stars
28
2 stars
23
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising individual employees for their helpfulness, while many others report rude and unhelpful interactions.
Service Reliability
Numerous customers express frustration with frequent internet outages and unreliable service, leading to dissatisfaction with the overall experience.
Pricing Issues
Many reviews highlight concerns over rising prices, unexpected charges, and a lack of transparency regarding billing practices.
Store Experience
While some customers report positive experiences in-store, others mention long wait times and unprofessional behavior from staff.
- NDNelson Rafael Agüero duran6 days ago5.0Buen servicio al cliente se los recomiendo
- CRConnieDan ReardonDec 31, 20251.0Horrible, just horrible customer service! Do not recommend. My bill went up $160 and they stated to call back another day for a better discount. Bu-Bye Cox.
- ZHZachary HenkDec 3, 20255.0Very smooth sailing, they had me in and out super quick and were very nice doing it. Thanks again!
- EKElsita KahnOct 23, 20255.0I just got a new apartment and cox provides WiFi for it. I worked with a new hire named Alex and she was great. The manager Frank was very kind while training her also. Nice to see employees being treated well
- JSjeremy styersOct 13, 20251.0Cox is the worst company you could deal with. They charge you $100 just to have a technician fix any issues. Even if the issue is with Cox wires/equipment. A company should never charge a customerfor such things. Maintenance of equipment is part of operating costs and is already factored into the service price customers pay every month. To charge another $100 for the company's own maintenance issues is just absurd. Oh and I have yet to get reliable Internet. So their service doesn't even work. Cox should be shut down.
Frequently Asked Questions About Cox Store
What services does the Cox Store in Papillion offer?
The Cox Store offers home internet service, mobile cellular service, cable and streaming service, equipment pick up and drop off, and bill payment.
What types of mobile devices are available at this Cox Store?
The store offers Apple and Samsung mobile devices.
What are the regular opening hours for the Cox Store in Papillion?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM, and it is closed on Sundays.
Are there any holiday hours or closures for the Cox Store?
Yes, the store is closed on November 27, 2025, December 25, 2025, and January 1, 2026. On December 24 and December 31, 2025, it is open from 10:00 AM to 4:00 PM.
What payment options can customers use at the Cox Store?
Customers can pay using American Express, cash, check, Discover, Mastercard, and Visa.
Where is the Cox Store located in Papillion?
It is located at 7640 Towne Center Parkway, Suite 101, Papillion, NE 68046, USA.
How can I contact the Cox Store in Papillion?
You can call them at +1 402-932-0032 for inquiries and support.
Are there any beauty salons near the Cox Store that customers might visit before or after?
Yes, nearby beauty salons include Cassie at CC Salon, Mystic Cut & Color, SK Esthetics, Nickieology Salon Studio, Hair by Nancy, Brandi Wilke Hairstylist, Modern Men, Spektrums Studio 12, Amanda's Shear Perfection, Wicked Undertone Salon, Sola Salon Studios, and Megan's Cutting Edge.
What clothing stores can customers find near the Cox Store in Papillion?
Nearby clothing stores include Maurices, LOFT, Torrid, Carhartt, and Victoria's Secret, all offering a range of women's and men's apparel and fashion accessories.
What nearby places can help me find the Cox Store or enjoy after my visit?
Popular nearby places include Wine Cellar 510, a wine bar and liquor store; Portrait Innovations for photography; and Copps Pizza Sports Bar & Grill for dining and socializing.