Brand Certified
Cox Store
3.6(254 reviews)
Certified by Cox Store • Mar 01, 2026
Business Details
4849 N. 72 St., Omaha, NE
68134, United States
Certified by Cox Store • Mar 01, 2026
(402) 884-5757
Certified by Cox Store • Mar 01, 2026
https://www.cox.com/residential/local/stores/ne/omaha/4849-n-72-st.html
Certified by Cox Store • Mar 01, 2026
About
Certified by Cox Store • Mar 01, 2026
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Omaha. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Certified by Cox Store • Mar 01, 2026
Hours
Certified by Cox Store • Mar 01, 2026
Reviews
3.6
254 reviews
5 stars
123
4 stars
37
3 stars
17
2 stars
13
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, many reported rude service and long wait times.
Pricing Issues
Numerous reviews highlighted dissatisfaction with rising prices and unexpected charges, leading to frustration among customers.
Service Reliability
Several customers expressed concerns about the reliability of internet service, citing frequent outages and poor performance.
Store Experience
While some customers had positive experiences with quick service, others reported disorganization and long wait times in-store.
Technical Support
Customers frequently mentioned issues with technical support, including delays in service appointments and inadequate assistance.
- RGRobert GriffelFeb 6, 20261.0Not about the store, about the service itself. It is the worst I've ever had, there are constant service outages, and I can rely on NOT having Internet in the morning thanks to cox. 0/10
- JZJackson ZeimetFeb 5, 20261.0Complete Care Cancelation Fee
- SWShannon WalkerDec 16, 20255.0Had cox for months. Was great 👍 thanks
- SJS JAYNov 4, 20255.0Kamaro and Trinity did a wonderful job setting me service up it only took 20 mins with no deposit so that was awesome. This location is awesome 👌 Thanks guys
- JGJames GriffithsNov 1, 20255.0I was greeted promptly by several friendly staff members. I only waited a couple of minutes until Cash was available to assist me. Cash was very helpful. He got me a new cable box to replace my malfunctioning unit, upgraded my service, and saved me money on my monthly bill all within a few minutes. The great service was much appreciated!
Frequently Asked Questions About Cox Store
What types of internet and mobile services does the Cox Store in Omaha offer?
The Cox Store in Omaha offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices to enhance your connectivity at home and on the go.
What are the operating hours of the Cox Store in Omaha?
The Cox Store is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays. Holiday hours vary, with some days closing early or being closed.
What payment methods are accepted at the Cox Store?
The store accepts multiple payment options including American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I pick up or drop off equipment at the Cox Store?
Yes, the Cox Store provides equipment pick-up and drop-off services for your convenience.
Does the Cox Store offer support for Apple and Samsung mobile devices?
Yes, the store offers Apple Mobile Devices and Samsung Mobile Devices along with accessories and personalized support.
Where is the Cox Store located in Omaha?
The Cox Store is located at 4849 N. 72 St., Ste. 101, Omaha, NE 68134, United States.
What are some nearby places I can visit when I come to the Cox Store?
Nearby, you can visit Benson Park Plaza for shopping and leisure, or enjoy a meal at IHOP or McDonald's after your visit to the Cox Store.
Are there other telecommunications providers near the Cox Store?
Yes, nearby telecommunications and mobile phone stores include Cox Solutions Store, 4 Real Wireless, Boost Mobile, and T-Mobile, offering additional options for your mobile and internet needs.
I need some quick meal options near the Cox Store. What restaurants are nearby?
Near the Cox Store, you'll find several dining options such as IHOP for breakfast and brunch, McDonald's for fast food, Arby's for sandwiches, and Subway for quick meals.
How can I reach the Cox Store if I need support or have questions?
You can contact the Cox Store by calling +1 402-884-5757 or visiting their Facebook page at https://www.facebook.com/184463278309204 for updates and support.
Brand Certified Facts from Cox Store
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Certified March 01, 2026Yext Knowledge Graph
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