Business Details
About
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Omaha. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.6
250 reviews
5 stars
122
4 stars
37
3 stars
16
2 stars
13
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some customers report friendly and helpful staff, while others describe rude and unprofessional interactions.
Service Reliability
Many customers express frustration with inconsistent internet service and frequent price increases.
Wait Times
Customers frequently mention long wait times for service, both in-store and for technician appointments.
Billing Issues
Numerous reviews highlight problems with billing, including unexpected charges and difficulties in resolving billing disputes.
Technical Support
Customers report dissatisfaction with technical support, citing unhelpful responses and unresolved issues.
- SJS JAYNov 4, 20255.0Kamaro and Trinity did a wonderful job setting me service up it only took 20 mins with no deposit so that was awesome. This location is awesome 👌 Thanks guys
- JGJames GriffithsNov 1, 20255.0I was greeted promptly by several friendly staff members. I only waited a couple of minutes until Cash was available to assist me. Cash was very helpful. He got me a new cable box to replace my malfunctioning unit, upgraded my service, and saved me money on my monthly bill all within a few minutes. The great service was much appreciated!
- HHHomer Harder’sSep 18, 20255.0The shore off Londo Street was excellent, but I sure wish the technicians would come out in the country and bury my cable along side of the road. I’m scared the snow plow will catch it this winter and demolish it. They need to bury the cable that is laid along the side of the road, very haphazardly. The men in the field. Need to do a better job at burying those cables.
- NINancy IrvineSep 4, 20255.0The employees at this site are pleasant, professional and demonstrate great customer service. They assisted me in replacing aprotective screen cover on my phone, they made it so easy!!
- JSJ SSep 3, 20254.0Busy, but efficient. I did wait 10-15 minutes, but there was 4 employees who were good at their jobs.
Frequently Asked Questions About Cox Store
What types of internet and mobile services does the Cox Store in Omaha offer?
The Cox Store in Omaha offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices to enhance your connectivity at home and on the go.
What are the operating hours of the Cox Store in Omaha?
The Cox Store is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays. Holiday hours vary, with some days closing early or being closed.
What payment methods are accepted at the Cox Store?
The store accepts multiple payment options including American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I pick up or drop off equipment at the Cox Store?
Yes, the Cox Store provides equipment pick-up and drop-off services for your convenience.
Does the Cox Store offer support for Apple and Samsung mobile devices?
Yes, the store offers Apple Mobile Devices and Samsung Mobile Devices along with accessories and personalized support.
Where is the Cox Store located in Omaha?
The Cox Store is located at 4849 N. 72 St., Ste. 101, Omaha, NE 68134, United States.
What are some nearby places I can visit when I come to the Cox Store?
Nearby, you can visit Benson Park Plaza for shopping and leisure, or enjoy a meal at IHOP or McDonald's after your visit to the Cox Store.
Are there other telecommunications providers near the Cox Store?
Yes, nearby telecommunications and mobile phone stores include Cox Solutions Store, 4 Real Wireless, Boost Mobile, and T-Mobile, offering additional options for your mobile and internet needs.
I need some quick meal options near the Cox Store. What restaurants are nearby?
Near the Cox Store, you'll find several dining options such as IHOP for breakfast and brunch, McDonald's for fast food, Arby's for sandwiches, and Subway for quick meals.
How can I reach the Cox Store if I need support or have questions?
You can contact the Cox Store by calling +1 402-884-5757 or visiting their Facebook page at https://www.facebook.com/184463278309204 for updates and support.