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Stay a step ahead at your Cox Store in Omaha. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.4
316 reviews
5 stars
145
4 stars
40
3 stars
20
2 stars
15
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and friendly, while others were criticized for being rude and unhelpful.
Technical Issues
Frequent complaints about internet connectivity problems, including slow speeds and outages, leading to frustration among customers.
Staffing Problems
Reports of understaffing leading to long wait times for service, with some customers feeling neglected during their visits.
Billing Concerns
Customers expressed dissatisfaction with billing practices, including unexpected charges and difficulties in canceling services.
Positive Experiences
Some customers reported excellent experiences with specific employees who provided effective solutions and support.
- JKJoseph Kalamarz2 days ago1.0I went into pick up my router after setting up a $70/month with unlimited data plan. The associate tried to upsell me to a higher speed plan which I declined repeatedly. When I went home and the router would not connect, I called the support team and found out the associated changed my plan anyway. I lost my promotional pricing and have been fighting with them to get what I signed up for ever since. Hopefully that guy's commission bump was worth me losing hundreds of dollars a year. Don't order from them if you can help it. If you have to use them, watch them like a hawk and get ready to fight. The service is also spotty and vastly slower than they claim.
- MPMike PrattNov 16, 20251.0Terrible wifi
- LHLaura HoganNov 8, 20251.0⭐️ Very disappointed with the constant outages — especially for what we’re paying each month. It feels like the service goes down way too often, and it’s frustrating not getting the reliability we expect. For the price, the quality should be much better.
- JNJackson NearyOct 23, 20251.0This company sucks The modem didn’t work and when I got someone to come and try to set it up, he couldn’t do it so I canceled the next day and they’re still trying to charge me money that never worked
- SDSherry DegenhardtSep 10, 20255.0We've had a wonderful experience at this Cox store mostly because we've had Olivia helping us! We're happy for her promotion to the Council Bluffs store, but we'll sure miss her here!!! She made our transition from our apt to our home seamless!!!
Frequently Asked Questions About Cox Store
What products and services does Cox Store in Omaha offer?
Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, the latest Apple and Samsung mobile devices, home internet, mobile cellular service, cable and streaming services, equipment pickup/drop off, and bill payment options.
What are the opening hours of Cox Store in Omaha?
The Cox Store is open Monday through Saturday from 10:00 AM to 7:00 PM and closed on Sundays. It has special holiday hours, such as closing on November 27, 2025, and reduced hours on December 24 and 31, 2025, from 10:00 AM to 4:00 PM.
Does Cox Store accept payment by credit cards?
Yes, Cox Store accepts American Express, Discover, MasterCard, and Visa, as well as cash and check payments.
Where is the Cox Store located in Omaha?
The Cox Store is located at 3427 L St, Omaha, NE 68107, United States.
What brands does Cox Store carry?
Cox Store carries products and services primarily from Cox Communications and mobile devices from Apple and Samsung.
What kind of deals and support are available at Cox Store Omaha?
Cox Store provides exclusive offers on Internet and Mobile plans plus the latest devices and accessories along with personalized support to help you upgrade your technology and enhance your in-store experience.
Are there other telecommunications providers near Cox Store Omaha?
Yes, nearby are AT&T Store, T-Mobile, Mojo Mobile, and Boost Mobile, which also offer mobile devices and telecommunication services, providing options for customers comparing plans or devices.
What fitness center is close to Cox Store where customers can work out before or after their visit?
Planet Fitness is a nearby gym located close to Cox Store, convenient for customers who want to combine a workout with their visit to pick up electronics or manage their telecommunications services.
Where can I find grocery shopping near Cox Store Omaha?
Hy-Vee grocery store is near Cox Store, so you can conveniently pick up groceries before or after checking out the latest internet or mobile plans.
Are there dining options close to Cox Store for a meal after shopping?
Nearby restaurants include Domino's Pizza, Wingstop, Great Dragon (Chinese cuisine), and DeLeon's Taco Rico (Mexican fast food), which offer various dining options after your visit to Cox Store.