Cox Store

3.7
356 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Omaha. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
205 N. 80th Street, Omaha, NE
68114, United States

Hours

Reviews

3.7
356 reviews
5 stars
178
4 stars
59
3 stars
30
2 stars
14
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, many others reported long wait times, poor communication, and negative experiences.

Internet Reliability

Numerous reviews highlighted issues with internet reliability, including frequent outages and inconsistent service, leading to frustration among customers.

Pricing Transparency

Customers expressed dissatisfaction with pricing practices, citing unexpected charges and lack of clarity regarding promotional offers.

Store Experience

While some customers had positive experiences in-store, noting quick service and helpful staff, others reported feeling pressured into sales and dissatisfaction with management.
  • DG
    Divya Prakash G
    Jan 3, 2026
    5.0
    Quick and very responsive
  • MC
    Mark Conner
    Nov 5, 2025
    1.0
    Worst store ever, just wanted to exchange the little black box and get a new remote. Gave address name ect, they were so worried about it. It was a simple transaction but turned out that you need your DNA just to exchange items. It's their policy they say. Im canceling all services with this company, gladly joining some were else.
  • EY
    Ezra Young
    Oct 31, 2025
    1.0
    horrible customer service. get your internet elsewhere
  • AR
    Anne Radcliff
    Oct 28, 2025
    5.0
    Went into the Cox store to see about lowering my speed since price went up. Spoke with Sam and he explained the promotion they had going on with Verizon and cox combining bills and told me how much money I can save. He was so patient , kind and very knowledgeable. He treated me with respect. Thank you!
  • SB
    Shalonda Bass
    Oct 12, 2025
    5.0
    Great Service

Frequently Asked Questions About Cox Store

What services does the Cox Store in Omaha offer?

The Cox Store offers Home Internet Service, Mobile Cellular Service, Cable and Streaming Service, Equipment Pick up and Drop off, and Bill Payment services.

What types of products can I find at the Cox Store?

You can find Apple and Samsung mobile devices along with the latest accessories at the Cox Store.