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Cox Store

3.7
(360 reviews)

Business Details

205 N. 80th Street, Omaha, NE
68114, United States
(402) 932-9977

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Omaha. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
205 N. 80th Street, Omaha, NE
68114, United States

Hours

Reviews

3.7
360 reviews
5 stars
181
4 stars
59
3 stars
30
2 stars
14
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others faced long wait times and unhelpful interactions.

Internet Reliability

Many customers reported issues with unreliable internet service, including frequent outages and poor performance.

Billing Issues

Numerous complaints about billing practices, including unexpected charges and lack of transparency regarding pricing.

Store Experience

Store visits were generally positive, with customers appreciating the clean environment and helpful staff, although some experienced frustration with sales tactics.
  • AD
    Aksa Doornkamp
    Feb 20, 2026
    5.0
    Tristan was awesome! Great service!
  • RG
    Robert Griffel
    Feb 6, 2026
    1.0
    Not store specific, the service itself is not good, they have an "unexpected" service outage for several hours most mornings.
  • KF
    Kimberlee Diane Fountain
    Feb 5, 2026
    5.0
    I received a Cox email offer for my WiFi. So I called the young lady was having computer issues. Called another CSR (Avery). I changed my rate with his help so easy. I was done in less than 10 minutes. With my new rate for a year. Keep doing a great job Avery!
  • CF
    Charlotte Flick
    Jan 29, 2026
    5.0
    They helped a friend new to Cox.
  • MV
    Mark Von
    Jan 16, 2026
    5.0
    Clean modern interior, friendly staff. Yareli was great. They helped me pretty quickly to set everything up. No comment on billing/service, because I’m receiving the internet as a free bonus from another company.

Frequently Asked Questions About Cox Store

What services does the Cox Store in Omaha offer?

The Cox Store offers Home Internet Service, Mobile Cellular Service, Cable and Streaming Service, Equipment Pick up and Drop off, and Bill Payment services.

What types of products can I find at the Cox Store?

You can find Apple and Samsung mobile devices along with the latest accessories at the Cox Store.

Brand Certified Facts from Cox Store

Cox Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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