Technician Performance
Technicians, especially Patrick Caslin and Jaden Trosper, received high praise for their professionalism, knowledge, and courteous service.
Customer Service
While technician service was generally well-received, there were significant complaints about long wait times and difficulty reaching customer support.
Installation Quality
Customers appreciated the thoroughness and care taken during installations, with many noting the neatness and efficiency of the work.
Communication
Several reviews highlighted excellent communication from technicians regarding appointment times and service details, though some customers experienced frustration with overall company communication.