Business Details
About
Internet Service Provider
Location
Hours
Reviews
4.5
151 reviews
5 stars
129
4 stars
4
3 stars0
2 stars
3
1 star
15
What are people saying?
AI-generated from recent customer reviews
Technician Performance
Customers consistently praised technicians like Patrick Caslin and Jaden Trosper for their professionalism, efficiency, and knowledge during installations and repairs.
Customer Service
While many reviews highlighted excellent in-person service, there were significant complaints about poor customer service response times and communication issues.
Installation Quality
Overall, the installation process received positive feedback for being thorough and well-executed, although some customers reported issues with follow-up services.
Service Reliability
Several customers expressed frustration with service outages and delays in response to issues, indicating a need for improvement in service reliability.
- TCTyler Conley2 days ago5.0They did a very good job at my apartment in Hickman Patrick Caslin did a very good job and get the Internet working quickly him and his apprentice did a great job would recommend
- ATAustin T.W.Dec 30, 20255.0Everything was fixed, and improved even. It was no charge. Their guy, Patrick Caslin, was knowledgeable and quick. Thanks. Little bit of a wait from the holiday season for an available tech. For which I got a small credit on my bill. 20 bucks for 5 days including Christmas. Very satisfied.
- AFAbby FilipDec 11, 20255.0Patrick Caslin was fast and knowledgeable with his installation.
- CWCindy WaltkeDec 4, 20255.0My technician today was Patrick Caslin! He did a great job updating my connection and getting my internet back up and running. Thanks NextLink for the great service!
- CCCheyleenDec 2, 20255.0We had Patrick Caslin come out this morning. He was absolutely wonderful. Very knowledgeable and friendly. He had us up and running in no time. 10/10. Best tech we've had!
Frequently Asked Questions About Nextlink Internet
What services does Nextlink Internet provide?
Nextlink Internet is an Internet Service Provider offering connectivity services to customers.
Where is Nextlink Internet located?
Nextlink Internet is located at 2020 SW 5th St, Ste 1, Lincoln, NE 68522-1703, United States.
What are the business hours for Nextlink Internet?
Nextlink Internet is open every day from 7:00 AM to 11:00 PM (America/Chicago timezone).
How can I contact Nextlink Internet by phone?
You can reach Nextlink Internet by phone at +1 402-656-6669.
Does Nextlink Internet have an official website?
Yes, their website is https://nextlinkinternet.com/
Where can I find Nextlink Internet on social media?
Nextlink Internet has a Facebook page at https://www.facebook.com/NextlinkInternet
What are some nearby restoration and home improvement businesses around Nextlink Internet?
Nearby places include '1-800 Water Damage' and 'Delta Restoration Services of Lincoln and Southeast Nebraska' which specialize in damage restoration and home improvement.
Are there any nearby automotive service providers near Nextlink Internet?
Yes, automotive services nearby include 'Premium Shine' for auto detailing, 'Autographix Lincoln' for repairs, and 'Manny's Tire Shop' for tire services.
What nearby entertainment or recreational venues can I visit when coming to Nextlink Internet?
Close to Nextlink Internet, you can visit 'Pioneer Gymnastics Academy' for gymnastics and fitness activities, or enjoy a drink at 'Blue Blood Brewing Company' and 'Backswing Brewing Co.' breweries.
Can I find home cleaning or carpet services near Nextlink Internet?
Yes, 'Chem-Dry Carpet Care of Lincoln' and 'Heaven's Best Carpet Cleaning' are nearby businesses offering carpet cleaning and home cleaning services.