Business Details
About
Internet Service Provider
Location
Hours
Reviews
4.5
144 reviews
5 stars
122
4 stars
4
3 stars0
2 stars
3
1 star
15
What are people saying?
AI-generated from recent customer reviews
Technician Performance
Customers consistently praised the professionalism, efficiency, and friendliness of technicians like Jaden Trosper and Patrick Caslin.
Customer Service
While many customers appreciated the in-person service, there were significant complaints about long wait times and poor communication from customer support.
Installation Quality
Most reviews highlighted the thoroughness and quality of the installation process, with technicians taking care to address customer needs and preferences.
Service Reliability
Several customers expressed frustration with service outages and delays in response times for repairs, indicating a need for improvement in service reliability.
Overall Satisfaction
Many customers reported high satisfaction with their internet speed and service quality, particularly after installations, but some expressed disappointment with initial setup experiences.
- LSLori SmithNov 13, 20255.0Dennis was excellent! He fixed our issue quickly and he went the extra mile to notice some other issues. He was pleasant, skilled and a genuine delight to work with today. I also noticed that as he interacted with other NextLink people (sales, technical support) that they all were very pleasant to one another. I really appreciate that - we all know that when everyone on the team works together, they will be able to service the customer better. That happened here today. Well done NextLink!
- ALAdam LempkaNov 7, 20255.0Patrick Caslin did a great job installing our internet. He was efficient and helpful.
- TSThomas StenderOct 23, 20255.0Those guys were great. Did not give up until everthing was checked. Great crew! Thanks.
- MGMary GanowOct 23, 20255.0My service technician Patrick Caslin was fast and efficient and made the set up easy!
- TDTracy DavisOct 14, 20255.0Robert Hansen was our technician. He was very professional, took time to explain why we were having problems and what was needed in order to fix it, and we now have the best internet speed that we've ever had. We are very satisfied. Thank you, Robert!
Frequently Asked Questions About Nextlink Internet
What services does Nextlink Internet provide?
Nextlink Internet is an Internet Service Provider offering connectivity services to customers.
Where is Nextlink Internet located?
Nextlink Internet is located at 2020 SW 5th St, Ste 1, Lincoln, NE 68522-1703, United States.
What are the business hours for Nextlink Internet?
Nextlink Internet is open every day from 7:00 AM to 11:00 PM (America/Chicago timezone).
How can I contact Nextlink Internet by phone?
You can reach Nextlink Internet by phone at +1 402-656-6669.
Does Nextlink Internet have an official website?
Yes, their website is https://nextlinkinternet.com/
Where can I find Nextlink Internet on social media?
Nextlink Internet has a Facebook page at https://www.facebook.com/NextlinkInternet
What are some nearby restoration and home improvement businesses around Nextlink Internet?
Nearby places include '1-800 Water Damage' and 'Delta Restoration Services of Lincoln and Southeast Nebraska' which specialize in damage restoration and home improvement.
Are there any nearby automotive service providers near Nextlink Internet?
Yes, automotive services nearby include 'Premium Shine' for auto detailing, 'Autographix Lincoln' for repairs, and 'Manny's Tire Shop' for tire services.
What nearby entertainment or recreational venues can I visit when coming to Nextlink Internet?
Close to Nextlink Internet, you can visit 'Pioneer Gymnastics Academy' for gymnastics and fitness activities, or enjoy a drink at 'Blue Blood Brewing Company' and 'Backswing Brewing Co.' breweries.
Can I find home cleaning or carpet services near Nextlink Internet?
Yes, 'Chem-Dry Carpet Care of Lincoln' and 'Heaven's Best Carpet Cleaning' are nearby businesses offering carpet cleaning and home cleaning services.